VS Hotel

Hotels
6.8 (52 reviews)
799 Epifanio De Los Santos Avenue, Diliman, Quezon City, 1103 Metro Manila 9F , Manila , ph

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Glass partition
Accessible location
Cons:
Staff competency issues
Noise from the hallway
Broken water heater
Uncomfortable bed

Categories

Cleanliness
5.34
The reviews indicate issues with cleanliness related to the staff's lack of knowledge about their roles and concerns about maintenance.
Service
7.81
Staff training and knowledge are lacking, which impacts service quality.
Location
7.35
The location is reasonably accessible but there are concerns about noise.
Room Quality
5.8
Room quality impacted by low bed comfort and inadequate fixtures.
Amenities
7.33
Amenities were average; issues with the TV and other facilities noted.
Value for Money
6.29
Due to various issues raised, value for money is perceived as average.
Food and Beverage
7.34
Not specifically addressed, assumed to be standard.
Overall Experience
7.11
Overall experience is mixed; good aspects were noted but overshadowed by numerous cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 01:14

Property Description

Convenient Location
VS Hotel, ideally located in the Quezon City district of Manila, offers easy access to popular attractions like Smart Araneta Coliseum, Shangri-La Plaza, and SM Megamall. With key landmarks just a few kilometers away, guests can immerse themselves in the vibrant city life.

Modern Amenities
Enjoy a comfortable stay at VS Hotel with amenities such as a fitness center, sauna, and free WiFi throughout the property. The well-equipped rooms feature air conditioning, private bathrooms, and some even include a cozy seating area for relaxation.

Exceptional Service
Experience top-notch hospitality at VS Hotel, where the attentive reception staff is ready to offer local insights and assistance. Whether it's recommendations for nearby dining spots or arranging transportation, we strive to make your stay memorable.

Book your stay at VS Hotel now and indulge in a delightful blend of convenience, comfort, and quality service.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 52 reviews
Cleanliness: 5.34
Service: 7.81
Location: 7.35
Room Quality: 5.8
Amenities: 7.33
Value for Money: 6.29
Food and Beverage: 7.34
Overall Experience: 7.11
C
Christian Conrad • solo_traveller • ph
10
Cons:

Bed is not comfortable, it has lose spring that bulge out

2026-05-19 • via Nuitee
A
Alyssa • couple • ph
7
2026-02-23 • via Nuitee
L
Luzminda • solo_traveller • it
5
Please please trained your staff about the roles Booking.com
Pros:

One of the men staff he doesn’t no her job and rolls Booking.com. I forgot the name of the men stuff.

Cons:

The staff I don’t like.

2025-11-06 • via Nuitee
A
Ariel • extended_group • ph
8
It was okay overall.
Pros:

The glass partition

Cons:

Fixtures like shower and faucet are not in the best condition. The water heater was broken. The bed was too low and uncomfortable to seat in, considering no stool or chair was provided even tho we requested it.

2025-09-03 • via Nuitee
C
Cjay • couple • ph
8
Cons:

Can hear the noise from the hallway and the elevators from the building to the hotel lobby can take some time. They also charge flat rate for parking now instead of having it free. TV was also slow.

2025-08-25 • via Nuitee
C
Catie • couple • ph
9
2025-08-15 • via Nuitee
Z
Zapanta • family with young children • ph
1
will not recommend.
Pros:

location

Cons:

Poor Service. Unmaintained swimming pool/water spa. dirty CR both in rooms and lockers. unmaintained rooms, paints and plumbing fixture broken. No one offered assistance. Unavailability of amenities like kids club and buffet. unavailable items in the menu.

2025-06-04 • via Nuitee
E
Emiel • partner
6
Pros:

The shared elevator with sports center is a nightmare

2025-05-30 • via Nuitee
J
Joni • family with young children • ph
6
Pleasant
2025-05-09 • via Nuitee
M
miles
2
Pros:

add that i cancelled the week booking on arrival and made to pay one night

**Disastrous Stay at [Hotel Name]**

My recent stay at [Hotel Name] was an unmitigated disaster. Upon arrival, I discovered that the booking system had recorded the wrong number of nights, causing confusion. I immediately cancelled my week-long booking, only to be informed that I would be charged for one night due to their cancellation policy.

The room itself was in a deplorable state. Water was leaking from the toilet, creating a perpetual puddle on the floor. The glass surround in the bathroom was haphazardly sealed with tape, which was both unsightly and unhygienic. The drains were uncovered, revealing extensive mold growth that made the air thick with dampness.

The air conditioner was non-functional, leaving the room sweltering throughout my brief stay. The bed was stained with unidentifiable marks on both the mattress and sheets, making it uncomfortable to even sit on. Overall, the experience was a nightmare, and I would strongly advise against staying here. The hotel's lack of maintenance and attention to detail is appalling, and it desperately needs a thorough renovation.

Citations:
[1] Cancellation of a multi night reservation : r/hotels - Reddit https://www.reddit.com/r/hotels/comments/177viya/cancellation_of_a_multi_night_reservation/
[2] Hotel cancellation charges I'm confused - SAP Concur Community https://community.concur.com/t5/Concur-Travel-Forum/Hotel-cancellation-charges-I-m-confus

2025-04-04 • via Nuitee
P
Precious • family with young children • ph
3
Poor
2025-02-23 • via Nuitee
M
Mark • young couple • ph
1
Bad
Pros:

Swimming pool service

Cons:

The housekeeping staff is lock of training since we are still inside of the room ans my wife changing her clothes he knock the door twice without informing anything and after that he open our door while my wife changing clothes and i shout because we are still in our succeding time of check in time this is very unacceptable and devastating in this hotel we neeed futher investigation in this matter we are already speak to the hotel manager in our case to identify this person thankyou

2025-01-22 • via Nuitee
C
Cassandra • young couple • ph
4
Disappointing
2025-01-15 • via Nuitee
C
Carol • young couple • ph
7
Good
Pros:

The washroom is spacious.

Cons:

The bed is uncomfortable

2024-12-25 • via Nuitee
B
Beltran • solo traveller • ph
10
Nice architecture
2024-11-30 • via Nuitee
C
Cjay • young couple • ph
8
Very good
Pros:

Very affordable. Comfortable and spacious.

Cons:

Elevators going to the hotel lobby might take some time during peak hours. Blanket and towels had some stains.

2024-09-28 • via Nuitee
J
Jennifer • young couple • au
6
my rate is 5 out of 10.
Pros:

The reception is excellent.

Cons:

The bed is not that comfortable. The bathroom has some moulds. And not enough space for our luggage.

2024-09-27 • via Nuitee
M
Mcphillips • young couple • au
3
Poor
Pros:

The staff were nice and helpful

Cons:

Where do I start....
The bed was older than me so uncomfortable
The bathroom smelt like the sewerage works
Breakfast buffet was a complete joke 3 dishes
Use two lifts to get to the 12th floor
No TV for first day then asked to pay for Netflix
Completly over priced

2024-09-14 • via Nuitee
A
Anjealie • family with young children • ae
5
Passable
2024-09-09 • via Nuitee
M
Mynna • group • kw
10
Exceptional
2024-08-15 • via Nuitee