JW Marriott Hotel Muscat

Hotels
JW Marriott Hotels & Resorts
9.2 (1531 reviews)
6100 Newpark Mall Road Street, No 3 Airport Hills , Muscat , om

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast options
Friendly and helpful staff
Cons:
Location is distant from the city
Unpleasant initial room assignment

Categories

Cleanliness
9.34
The property is clean as noted in multiple reviews.
Service
9.81
Various reviews highlight friendly and attentive staff.
Location
8.35
Located rather far outside of the city, which was a downside for some guests.
Room Quality
9.3
Rooms are spacious and comfortable according to reviews.
Amenities
9.33
High-quality amenities and facilities like pools and gyms have been praised.
Value for Money
8.79
Mainly good value, but some mention it is not as expected for a big name.
Food and Beverage
9.34
Exceptional breakfast quality noted by several guests.
Overall Experience
9.31
Overall a wonderful experience with many positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 22:05

Property Description

Luxurious Accommodation and Convenient Location
JW Marriott Hotel Muscat offers upscale rooms and is directly connected to the Oman Convention and Exhibition Centre. Guests can enjoy free parking, a pool, and a fitness centre, along with a restaurant and bar on-site.

Relaxation and Recreation
The hotel boasts three gardens, a multipurpose court, and a variety of activities like cycling. After a day of exploring Muscat, unwind in the outdoor pool or work out in the fitness centre.

Business and Pleasure
Ideal for both business and leisure travelers, the hotel provides a 24-hour front desk, airport transfers, and a business centre. Enjoy free WiFi, room service, and a delicious continental or buffet breakfast.

Book your stay at JW Marriott Hotel Muscat for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for OMR 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1531 reviews
Cleanliness: 9.34
Service: 9.81
Location: 8.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
M
Mazin couple om
10
2026-07-04 via Nuitee
احمد extended_group kw
10
2026-07-01 via Nuitee
عيسي couple om
9
لكم جزيل السكر والتقدير
Pros:

حسن الاستقبال وجميل المعامله النظافه والفطور كان جيد

Cons:

لا شي

2026-06-30 via Nuitee
A
Adel solo_traveller sa
9
2026-06-27 via Nuitee
A
Abdallah family_with_children om
9
2026-06-27 via Nuitee
A
Alhadla solo_traveller sa
10
يستحق كل ريال اندفع فيه
Pros:

الفخامة و الهدوء و مساحة الغرفة

Cons:

لا شيء

2026-06-25 via Nuitee
N
Nader couple om
9
2026-06-25 via Nuitee
I
Ibrahim Al-kalbani solo_traveller om
10
2026-06-24 via Nuitee
B
Benson solo_traveller au
10
Pros:

Great pool and gym, quality breakfast. Staff went above and beyond - they opened up the sports bar for us at 9am so that we could watch a Socceroos World Cup match, and then when they heard that Australia won, they prepared a special celebratory note and dessert for us that evening.

Cons:

Only issue is it's quite far to go anywhere in a taxi; the taxi hailing system in the lobby only calls regular taxis that are 4x the price of a Yango.

2026-06-24 via Nuitee
D
Dr Ali Muhammad solo_traveller pk
9
Pros:

Food was not so satisfied to eat

Cons:

No comment

2026-06-24 via Nuitee
A
ASHIF family_with_children ae
10
2026-06-22 via Nuitee
A
Anastasiia couple ua
10
Great stay- excellent breakfast with good variety of food!
Pros:

Spacious room

2026-06-22 via Nuitee
B
Bag solo_traveller om
10
Pros:

Staff behavior is excellent.
Room is very big & comfortable
Breakfast is superb 👌
Gym also excellent
Swimming pool is excellent ( indoor & outdoor) both 😀

Cons:

TV networks should be updated
Not found toothbrush at Bathroom

2026-06-21 via Nuitee
N
Neil solo_traveller om
9
A relaxing stay
Pros:

Extremely clean and very nice hotel.
Very quiet property with privacy. A really nice place to relax. Loved the vibe at Butter Buns and the breakfast at Kitchen 7 was nice. Service is top notch at Butter Buns , Kitchen 7 and room service.

Cons:

The front office could be a bit more warm and hospitable. Maybe a bit more engaging.
The breakfast menu, could be improved a bit.

2026-06-19 via Nuitee
A
ahmed solo_traveller kn
10
Pros:

Excellent hotel and outstanding service

Cons:

Nothing

2026-06-19 via Nuitee
A
Anne solo_traveller au
10
Delightful near the airport hotel.
Pros:

Beautiful, new, quiet hotel. Lovely green gardens, swimming pools, and most impressive a swimming pool under cover for shade. Kind staff. I thank the evening room service staff person who noticed I had a bad cold. He offered lemon and honey tea. That was perfect - just what I needed to ease the symptoms. Sincerely thank him for his observation and care.

Cons:

Nothing.

2026-06-17 via Nuitee
K
Khaleefa solo_traveller ae
7
2026-06-17 via Nuitee
R
Reem family_with_children om
10
Pros:

welcome staff treats you like a valuable customer; the environment is very special and unique, the views and gardens are amazing. we enjoyed our stay and food was delcious.

Cons:

I was disappointed that all my children weren't allowed to swim, despite being expert swimmers. While I understand the rules, a bit of flexibility when a parent is supervising and the children are competent swimmers would avoid diminishing their enjoyment. Alternatively, a separate, moderately deep pool for toddlers would be appreciated, as they disliked the shallow one designated for small children.

2026-06-17 via Nuitee
M
Marianne couple ph
9
Overall, we’re happy and satisfied with our short stay at the hotel. We hope to come back next time!
Pros:

I love the hotels garden. The pool’s location has a beautiful view of the mountain. Breakfast is great. All the staff were friendly and accommodating.

2026-06-16 via Nuitee
A
ABDULRAHMAN extended_group ae
10
A perfect relaxing stay in Oman with a wonderful breakfast
Pros:

Welcoming staff and spacious rooms. Amazing breakfast !

Cons:

Nothing

2026-06-16 via Nuitee