Bassa nova villa

Hotels
7.2 (408 reviews)
panglao pob.lag-itan , Panglao , ph

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
5.66
Several reviews indicated issues with cleanliness, including unclean rooms and bathrooms.
Service
8.13
Mixed feedback on service with some staff being helpful; however, consistency issues were reported.
Location
8.17
Location described as convenient, but some found it a bit out of the way.
Room Quality
7.12
Rooms were spacious, but issues with maintenance and amenities were noted.
Amenities
6.65
Guests mentioned lacking amenities like hot water and basic cleanliness.
Value for Money
6.61
Value perceived as average given the reported issues with services and cleanliness.
Food and Beverage
7.66
Food received positive comments, but breakfast was described as basic.
Overall Experience
7.63
Overall, guests had a satisfactory experience but highlighted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:54

Property Description

Luxurious Pool Views

1. Modern Amenities: Bassa nova villa offers a range of modern amenities including a restaurant, a bar, and a 24-hour front desk, ensuring a comfortable stay for all guests.

2. Relaxing Outdoor Spaces: Guests can unwind in the garden, sun terrace, or year-round outdoor pool while enjoying the picturesque pool views, providing a tranquil atmosphere.

3. Convenient Services: With free WiFi, air-conditioned rooms, and family room options, this aparthotel caters to the needs of every traveler, making it an ideal choice for a memorable stay.

Experience the perfect blend of comfort and convenience at Bassa nova villa. Book now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 408 reviews
Cleanliness: 5.66
Service: 8.13
Location: 8.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 7.63
A
Ambre couple fr
8
2026-05-27 via Nuitee
R
RODOLFO extended_group ph
2
2026-05-21 via Nuitee
E
Emily solo_traveller fr
4
Pros:

chambre spacieuse, draps propres..

Cons:

personnel pas accueillant du tout, ou plutôt indifférent à ses clients... literie épouvantable, à peu près dormir sur une planche en bois...je suis restée bloquée. pas de papier toilettes, difficile pour nous accidentaux... il y à bien un sèche cheveux, accroché au mur mais il faut se sécher les cheveux les pieds dans l'eau, on s'est dit qu'on allait profiter du voyage encore un peu. le ménage n'est pas fait pendant le séjour, serviettes non changées,, nous sommes restées trois nuis.bref pas terrible

2026-05-19 via Nuitee
S
Stephanie extended_group au
9
Pros:

Had a pleasant stay and great value for your money.

2026-05-17 via Nuitee
K
Kristine family_with_children se
3
The place has a potential but the owner is handling it bad. He should start listening to his staff/people’s concern
Pros:

Nothing

Cons:

Aside from the place but also the owner. If you are in the industry you should know how to handle you staff as well as your customers. No wonder the place turned awefuy bad. The owner itself is the problem.

2026-05-11 via Nuitee
K
khristine joy extended_group ph
8
2026-05-06 via Nuitee
C
Cheryl couple ph
1
Pros:

The aesthetic of the place.

Cons:

Everything- cleanliness, the room, the bed, clogged cr, the facility, the breakfast

2026-05-05 via Nuitee
J
Jeanette couple ph
1
not recommended
Pros:

none

Cons:

Very bad smell specially the CR

2026-05-03 via Nuitee
J
Jeanette family_with_children ph
1
Please don't book here its not recommended, not at all.
Pros:

the staff are nice but not the owner

Cons:

The owner is not friendly, the room has a very bad smell specially the CR and when I complain they only sprayed downy which is very funny. The breakfast has only 2 options- sandwich or hotdog with rice only and we stayed for 5 days. Maintenance is zero. No service clean up on our rooms. We requested but when we arrived from daily outings no room service and the room is still not clean. No frontdesk in the evening only the guard. Do not arrived in the evening or you will sleep in the street.

2026-05-03 via Nuitee
R
Roma Cassandra couple ph
3
Photos r not accurate anymore. I hope you can do better in the future
Pros:

.

Cons:

AC not cold they ask us to move rooms but the AC is still the same. Toilets are rusty, water has foul smell, bed sheets has stains and pillows has black marks inside. The property was not maintained well

2026-04-17 via Nuitee
K
khristine joy extended_group ph
8
2026-04-16 via Nuitee
K
khristine joy extended_group ph
9
2026-04-15 via Nuitee
A
ANDY extended_group fr
1
horrible, passez votre chemin.
Pros:

absolument rien

Cons:

absolument tout.
nous sommes partis 30 minutes après être arriver.
les commentaires sont réelles!! ne minimisez pas, je vous assures que vous aller regretter!

2026-04-14 via Nuitee
S
Sarah extended_group dk
4
Desværre levede det ikke op til forventningerne eller billederne. Der var flere gange, hvor vandet ikke virkede eller vi
2026-04-14 via Nuitee
J
Julie couple fr
9
Pros:

Le service de la dame a l’accueil était excellent, très belle endroit, très bon petit déjeuner, très belle piscine

Cons:

Manque un peu de rangement

2026-04-13 via Nuitee
J
Juan solo_traveller kh
6
2026-04-13 via Nuitee
F
Filipa couple pt
3
Pros:

Honestly nothing, maybe just the location.

Cons:

Breakfast was very poor, there was no hot water, the bed was extremely uncomfortable, the air conditioning was too noisy, we weren't given the room we reserved, one towel per person, and no daily cleaning.

2026-04-03 via Nuitee
I
Ivie extended_group jp
7
2026-04-01 via Nuitee
S
San Miguel family_with_children us
8
Great boutique like accommodations.
Pros:

Price , location (being away from extreme tourist area like Alona Beach strip) be aware of the location when booking this , I prefer this area .

Cons:

Beds need upgraded .

2026-03-31 via Nuitee
S
Sandrine family_with_children au
5
Pros:

The decor has a real holiday vibe! The reception/cafe area is very cute.
The staff was very professional and helpful. They assisted with contacting a driver to take us to the port, as we couldn't get a driver fast enought on the app "GRAB".

Cons:

The smell coming from our bathroom, was terrible, making the whole room smell very very bad.
The shower water smelt like sewerage and the temperature was cold to luke warm. I was scared to have a shower. Lucky our travel companion had another room, so we could access their shower which didn't smell as bad as ours.
It is quiet far from everything and there is no swimmable beach within 5-10min walk.
Overall, I would not go back to this resort.

2026-03-30 via Nuitee