Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good value for money
Nice location
Cons:
Cleanliness issues
Outdated facilities
Limited food options

Categories

Cleanliness
7.6
Concerns about inadequate cleaning; some reviews mention dirty towels and poor bathroom conditions.
Service
9.1
Overall sentiment indicates friendly and helpful staff, with many positive comments about service quality.
Location
8.1
Some positive mentions, but also complaints about distance from the center and challenges in transportation.
Room Quality
7.6
Rooms described as spacious but often outdated; some reports mention discomfort and poor maintenance.
Amenities
8.1
Various enjoyable amenities such as a pool but lack of dining options impacted the rating.
Value for Money
8.6
Many reviews suggest the hotel provides a good price-quality ratio despite some deficiencies.
Food and Beverage
7.6
Mixed reviews on food; breakfast options received some positive feedback but limited overall offerings.
Overall Experience
8.1
General comments reflect a decent experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:22

Property Description

Luxurious Amenities

An outdoor pool, gym, and hot tub await you at Hotel Villas Fantasy. Relax and unwind in style at our modern rooms equipped with free Wi-Fi and flat-screen cable TV.

Convenient Location

Located in northern Cuernavaca, our hotel is just a stone's throw away from Plaza Corporativo Shopping Centre and a short drive from the historic city center. Explore the vibrant surroundings with ease.

Exceptional Services

Enjoy the lush gardens and outdoor terrace of our café-bar, or take advantage of room service and currency exchange facilities. Let our 24-hour reception assist you with any requests, while the tour desk helps you discover the best of the area.

Book your stay at Hotel Villas Fantasy now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 858 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.1
R
Rodrigo • solo_traveller • mx
9
2026-06-25 • via Nuitee
C
Cecilia • solo_traveller • mx
9
Pros:

Todo muy limpio

Cons:

La cama muy pequeña

2026-06-25 • via Nuitee
O
OLIVER • solo_traveller • mx
10
Pros:

Me hospedo frecuentemente en este hotel. Es lo mejor de Cuernavaca, el personal muy amable siempre.

2026-06-23 • via Nuitee
O
OLIVER • solo_traveller • mx
10
Lo mejor de Cuernavaca
Pros:

Hotel muy tranquilo y discreto, habitaciones amplias y personal amable.

Cons:

Me gustaría que regresarán el servicio de alimentos y bebidas con Room Service

2026-06-23 • via Nuitee
E
Ernesto • couple • mx
8
2026-06-22 • via Nuitee
L
Luisa • family_with_children • mx
10
Pros:

La flexibilidad en la reservación y buscar soluciones rapidamente

2026-06-22 • via Nuitee
M
Minetti • solo_traveller • mx
10
Pros:

Muy lindo todo 😊

Cons:

Estuvo todo bien

2026-06-22 • via Nuitee
R
reyes • solo_traveller • mx
8
Confortable
Pros:

Super bien ubicado de fácil acceso . Cómodo personal super amable

Cons:

El wifi se desconectaba demasiado no podría accesar con dispositivo móvil por las noches.

2026-06-21 • via Nuitee
V
VICTOR • couple • mx
10
Estancia de descanso y relajacion
Pros:

Todo me gustó. Sin problema volveré

2026-06-21 • via Nuitee
J
Juan Pablo • solo_traveller • mx
10
Pros:

Buena relación calidad precio

2026-06-20 • via Nuitee
O
Osorio Bañuelos • solo_traveller • mx
10
Agradable
Pros:

Estuve poco tiempo, nada más fui a dormir y mientras estuve todo bien

2026-06-20 • via Nuitee
J
Javier • solo_traveller • mx
9
2026-06-18 • via Nuitee
R
Roniger • solo_traveller • mx
8
2026-06-15 • via Nuitee
M
Miguel Ángel • family_with_children • mx
7
en una habitación buen servicio y en la otra muy mal servicio
Pros:

rente dos habitaciones y la habitación 15 se dio una fuga en la taza de baño y solo fueron a poner unas toallas en la orilla y eso fue la noche del sábado a domingo, nos pedían que nos cambiaron de habitación en la noche, y adicional en esa habitación no le hicieron el servicio de limpieza, que según se le olvido, que lo harían al otro día, pero ya íbamos de salida.

Cons:

Que no limpiaran la habitación del sábado al domingo y al reclamar en la noche, nos pedían que nos cambiáramos al otro día, pero ya salíamos el día domingo

2026-06-14 • via Nuitee
D
Déborah • family_with_children • ch
6
2026-06-11 • via Nuitee
A
Arturo • solo_traveller • mx
8
Satisfecho
Pros:

Se descansa bien, lo amplio de las habitaciones

Cons:

Tienen cocina pero no hay servicio de restaurante

2026-06-10 • via Nuitee
S
Salvador • solo_traveller • mx
9
2026-06-10 • via Nuitee
M
MGIBARRA • solo_traveller • mx
10
Excelente hotel BBB debe ser 3 estrellas mínimo
Pros:

La limpieza, lo cómodo del colchón y la atención del personal. No debe ser dos estrellas

Cons:

Me gustó todo, solo sugiero rampa en la entrada para no subir escalones con maleta.

2026-06-08 • via Nuitee
J
Jose Alejandro • solo_traveller • mx
5
Pros:

Ubicación

Cons:

Las habitaciones no son como en las imágenes

2026-06-08 • via Nuitee
A
Alba • solo_traveller • mx
10
Pros:

Todo es hermoso en ese lugar. La alberca, el jacuzzi, las habitaciones, la decoración

2026-06-04 • via Nuitee