Southcrest Manor Hotel, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.7 (2349 reviews)
Pool Bank, Southcrest , Redditch , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty bed sheets
Cold room

Categories

Cleanliness
6.58
Several mentions of dirty bed sheets and a need for a deep clean in the room.
Service
8.57
Staff were generally friendly and helpful, although some areas could improve under pressure.
Location
9.07
Many positive comments about the convenient and quiet location.
Room Quality
6.58
Issues with room maintenance and cleanliness, along with some rooms being difficult to access.
Amenities
7.08
Disappointment regarding the hot tub and general amenities being tired or poorly maintained.
Value for Money
8.07
Decent value but varied experience; some guests felt they expected more for the price.
Food and Beverage
8.07
Breakfast was generally praised, but the experience was marred by chaos at peak times.
Overall Experience
7.58
Mixed feelings; some guests had a good stay, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Awarded Safe to Trade and Visit England "We're Good to Go" Accreditation

Nestled within 10 acres of private lawns and woodland, the 4-star Southcrest Manor Hotel, Best Western Signature Collection is a tranquil retreat just minutes away from Redditch town centre. The hotel boasts free WiFi, parking, a Laura Ashley Tea Room, and a fitness suite.

Luxurious Accommodation and Dining

The stylish rooms feature flat-screen LCD TVs and modern décor, while the Laura Ashley Restaurant & Bar offers a delectable menu and delightful afternoon teas.

Health and Beauty Oasis

Indulge in Elemis treatments at the Health and Beauty Club, complete with a fitness suite, saunas, and a Hydrotherapy hot tub.

Experience the best of the Midlands with easy access to Birmingham, Warwick, and Stratford-upon-Avon. Book now for a serene stay at Southcrest Manor Hotel!

Important information:

The hotel has been awarded the Safe to Trade and Visit England Good to Go accreditation.

Dinner includes a 3-course meal from the Inclusive Dinner Menu, supplements may apply.

Cash payments are only accepted when presented with a valid credit/debit card that is available to pre-authorize. A GBP 20 per night pre-authorization fee will be applicable on check in.

The Hydrotherapy Hot Tub & Saunas are strictly pre-bookable only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2349 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.58
B
Bronwen • couple • gb
10
Enjoyed our stay, staff were nice, good food and value for money and would definitely recommend!
Pros:

The en-suite bedroom was great, we had a nice evening meal and there was a nice garden with comfortable chairs to sit in the evening to cool down after a very hot day.

Cons:

We really enjoyed the breakfast with such choices, and not to forget the pleasant staff.

2026-07-25 • via Nuitee
S
Susanne • solo_traveller • de
9
2026-07-25 • via Nuitee
H
Helen • solo_traveller • gb
8
2026-07-25 • via Nuitee
C
Claire • solo_traveller • au
10
Pros:

Every thing 😍

Cons:

Leaving 😪

2026-07-24 • via Nuitee
A
Anne • couple • gb
10
2026-07-24 • via Nuitee
B
Bernadette • solo_traveller • gb
10
Pros:

Even though there was a wedding on, staff were very accomodating

2026-07-23 • via Nuitee
H
Hayley • solo_traveller • gb
9
Great value for money
Pros:

Great value for money

Cons:

Very over cooked bacon at breakfast and waited a long time for breakfast staff to appear

2026-07-23 • via Nuitee
S
Sanjay • extended_group • gb
7
Pleasant stay
Pros:

Most amenities

Cons:

Our room had not had its daily service. It had to be asked for in the evening. Parking was very tight

2026-07-20 • via Nuitee
C
Catherine • solo_traveller • gb
6
Pictures are quite misleading. Must only have a 4 star rating based on its facilities and not on the overall feel, decor
Pros:

Lovely grounds with paths leading to a nice little woodland walk with a fishing pond. The gym was also a lovely bonus.

Cons:

Stains on the walls and carpets. Some of the corridors (the side where my room was at least) were very dark and oppressive and not very welcoming at all.

2026-07-20 • via Nuitee
A
Alison • solo_traveller • au
10
2026-07-20 • via Nuitee
I
Iram • solo_traveller • gb
10
Pros:

Spacious modern room, very clean bathroom, massive bed, lovely accommodating staff, free on-site parking, tea/coffee in room

Cons:

Nothing!

2026-07-19 • via Nuitee
H
Holli • solo_traveller • gb
8
2026-07-19 • via Nuitee
W
Weronika • solo_traveller • pl
8
2026-07-18 • via Nuitee
C
Caroline • couple • gb
10
Great place to stay
Pros:

Wonderful hotel, we had a lovely dinner and stay

Cons:

Very friendly staff and lovely grounds to walk around

2026-07-17 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-07-17 • via Nuitee
A
Alan • family_with_children • gb
8
2026-07-17 • via Nuitee
E
Emma • solo_traveller • gb
10
Perfect stay
Pros:

Bedroom and bathroom were very clean and had everything you needed. Very comfortable and relaxing. Had dinner at the hotel and it was excellent - delicious, large portion and good price.

Cons:

The only small thing was that the water pressure in the shower could be a bit better but it wouldn't stop me staying there again.

2026-07-16 • via Nuitee
A
Alison • solo_traveller • gb
7
2026-07-16 • via Nuitee
M
Maxine • extended_group • gb
8
2026-07-15 • via Nuitee
F
Freja • solo_traveller • dk
9
Pros:

Fantastic breakfast and lovely view. Nice, comfortable rooms and beautiful building.

Cons:

It was very hot in the room, but we were there during the heatwave.

2026-07-15 • via Nuitee