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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Awarded Safe to Trade and Visit England "We're Good to Go" Accreditation
Nestled within 10 acres of private lawns and woodland, the 4-star Southcrest Manor Hotel, Best Western Signature Collection is a tranquil retreat just minutes away from Redditch town centre. The hotel boasts free WiFi, parking, a Laura Ashley Tea Room, and a fitness suite.
Luxurious Accommodation and Dining
The stylish rooms feature flat-screen LCD TVs and modern décor, while the Laura Ashley Restaurant & Bar offers a delectable menu and delightful afternoon teas.
Health and Beauty Oasis
Indulge in Elemis treatments at the Health and Beauty Club, complete with a fitness suite, saunas, and a Hydrotherapy hot tub.
Experience the best of the Midlands with easy access to Birmingham, Warwick, and Stratford-upon-Avon. Book now for a serene stay at Southcrest Manor Hotel!
The hotel has been awarded the Safe to Trade and Visit England Good to Go accreditation.
Dinner includes a 3-course meal from the Inclusive Dinner Menu, supplements may apply.
Cash payments are only accepted when presented with a valid credit/debit card that is available to pre-authorize. A GBP 20 per night pre-authorization fee will be applicable on check in.
The Hydrotherapy Hot Tub & Saunas are strictly pre-bookable only.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for £15 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great place to stay, food is good value too, and staff are very freindly
Nothing, always happy here
The room that we had been given had a ten foot high wall only a yard from the room window, all that could be seen, if looking up, was the underside of the front of cars.
When we returned to the hotel in the evening we had to wait fifteen minutes for a receptionist to arrive to give me our room key.
We had a long wait to be seated at breakfast as there was only one staff who had to keep the breakfast bar filled, seat the diners, set and clear tables.
Lovely room
Lovely Venue.
Nothing.
Nice rear gardens to enjoy and socialise
Areas of hotel was tired,our room was clean & tidy but we had issues with the en-suite
1 : WC would flush fine but struggled to take waste away took at 3-4 flushes so you had to wait for system to fill up
2 : shower very low pressure more water leaking from flexible hose than shower head was difficult to get a reasonable shower also shower tray filled up like a paddling pool water just wasn’t going away fast enough obviously drain blocked not very nice standing in dirty water or for next person wanting a shower
2 : Breakfast Buffett certain foods wasn’t replenished very quickly stood waiting namely fried eggs fruit juice also beans was kept in a hot pot supposedly they was just Luke room so while waiting for this your food on your plate had gone cold also the coffee machine was fine but I’m a tea drinker so the hot water for the tea had to come from coffee machine which water is not hot enough for a nice cup of tea and to top it all the machine couldn’t keep up if 3-4 people was wanting a drink it couldn’t heat water up quick enough
Some staff was ok but it seemed like they wasn’t particularly happy some of it was false the welcoming etc you could tell
No air conditioning and room was looking dated
I loved that it is an old building, the staff were very friendly, we enjoyed the food here and the rooms were a good size.
We went during the heatwave, and we were melting - we had a fan but it was incredibly warm. It was just poor luck (or good luck) on our part, but we struggled to stay cool and there isn't a fridge.
We also noticed large cracks in the wall and a fair few of the light bulbs had gone in our room.
There was adequate parking
Room was dated and bathroom poorly finished
A very clean property in an excellent condition.
Staff were friendly.
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