Southcrest Manor Hotel, Best Western Signature Collection

Hotels
BW Signature Collection by Best Western
7.7 (2399 reviews)
Pool Bank, Southcrest , Redditch , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty bed sheets
Cold room

Categories

Cleanliness
6.58
Several mentions of dirty bed sheets and a need for a deep clean in the room.
Service
8.57
Staff were generally friendly and helpful, although some areas could improve under pressure.
Location
9.07
Many positive comments about the convenient and quiet location.
Room Quality
6.58
Issues with room maintenance and cleanliness, along with some rooms being difficult to access.
Amenities
7.08
Disappointment regarding the hot tub and general amenities being tired or poorly maintained.
Value for Money
8.07
Decent value but varied experience; some guests felt they expected more for the price.
Food and Beverage
8.07
Breakfast was generally praised, but the experience was marred by chaos at peak times.
Overall Experience
7.58
Mixed feelings; some guests had a good stay, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Awarded Safe to Trade and Visit England "We're Good to Go" Accreditation

Nestled within 10 acres of private lawns and woodland, the 4-star Southcrest Manor Hotel, Best Western Signature Collection is a tranquil retreat just minutes away from Redditch town centre. The hotel boasts free WiFi, parking, a Laura Ashley Tea Room, and a fitness suite.

Luxurious Accommodation and Dining

The stylish rooms feature flat-screen LCD TVs and modern décor, while the Laura Ashley Restaurant & Bar offers a delectable menu and delightful afternoon teas.

Health and Beauty Oasis

Indulge in Elemis treatments at the Health and Beauty Club, complete with a fitness suite, saunas, and a Hydrotherapy hot tub.

Experience the best of the Midlands with easy access to Birmingham, Warwick, and Stratford-upon-Avon. Book now for a serene stay at Southcrest Manor Hotel!

Important information:

The hotel has been awarded the Safe to Trade and Visit England Good to Go accreditation.

Dinner includes a 3-course meal from the Inclusive Dinner Menu, supplements may apply.

Cash payments are only accepted when presented with a valid credit/debit card that is available to pre-authorize. A GBP 20 per night pre-authorization fee will be applicable on check in.

The Hydrotherapy Hot Tub & Saunas are strictly pre-bookable only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2399 reviews
Cleanliness: 6.58
Service: 8.57
Location: 9.07
Room Quality: 6.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 8.07
Overall Experience: 7.58
J
Jonathan solo_traveller gb
10
Pros:

Easy parking and friendly staff.
The food was delicious.
Nice size room with good enough shower.
Tea and coffee provided.
A very short but nice stay.

2026-08-22 via Nuitee
P
platt solo_traveller gb
10
Pros:

Thanks great stay. 2nd visit

2026-08-22 via Nuitee
A
Ashiq solo_traveller gb
9
Pros:

Very clean - nice staff and nice location of room with amazing breakfast

2026-08-22 via Nuitee
A
Arthur solo_traveller gb
8
Pros:

Very welcoming staff, polite and friendly. Room was much bigger than expected, well decorated and very comfortable bed. Good sized bathroom with large bath and separate shower. Plenty of wardrobe space. Plenty of parking. Would definitely stay again.

Cons:

T

2026-08-22 via Nuitee
M
Matt couple gb
9
Nice place to stay
Pros:

Clean comfy and accessible

Cons:

Wierd how we had to drop a deposit on arrival , no other place we stayed in redditch or Bromsgrove has asked for this

2026-08-21 via Nuitee
D
Denyse couple gb
10
Pros:

Breakfast exceptional

Cons:

Needs a lift

2026-08-21 via Nuitee
R
Richard solo_traveller gb
8
2026-08-20 via Nuitee
A
Annie solo_traveller gb
9
2026-08-20 via Nuitee
D
Deborah couple nz
8
Pros:

Value for money

Cons:

No lifts and room far away and lots of stairs with big suitcases wasnt great

2026-08-20 via Nuitee
J
Jackie extended_group gb
10
2026-08-18 via Nuitee
K
kelly couple gb
10
Lovely stay. Beautiful place
Pros:

I’ve been here 4times over the last few years, enjoyed our stay . Staff are lovely,

Cons:

Nothing

2026-08-18 via Nuitee
J
Judith couple ch
8
Satisfactory but not great.
Pros:

Well located for our trip. Reasonably priced.

Cons:

No lifts and LOTS of stairs. With heavy bags nearly impossible to reach the room. The hotel is a little on the shabby side with paint peeling and extractor fans that don’t work.

2026-08-18 via Nuitee
G
Glenn couple au
9
Enjoyed the stay. Would stay again
Pros:

Staff were friendly and the room was comfortable. Nice view overlooking the garden. Meals were very good

Cons:

Stairs but they can’t be helped

2026-08-17 via Nuitee
C
chimanga solo_traveller gb
9
2026-08-17 via Nuitee
S
SG solo_traveller gb
8
2026-08-16 via Nuitee
S
susan solo_traveller gb
9
Pros:

Very friendly staff. Lovely restaurant. Quiet location. Great value for money.

Cons:

Nothing.

2026-08-15 via Nuitee
S
samuel extended_group fr
7
Bien, mais c'était dur pas temps chaud.
Pros:

Propreté, calme, environnement.

Cons:

Pas d'Équipements pour l'été, il fesait 37 degrés ce jour là, pas de climatisation, le ventilateur tourne à toute petite vitesse.

2026-08-14 via Nuitee
P
Philip couple gb
9
Enjoyed our stay very much
Pros:

It was friendly and spacious with rooms to chill

Cons:

Only observation was the logistics of the breakfast arrangements. The flow of traffic of guests and staff was confined to one narrow walkway in the dining room. Health and safety was compromised as people were carrying hot drinks and plates of food across the walkway to get to their tables. The breakfast was fine.

2026-08-13 via Nuitee
N
Nicholas solo_traveller gb
8
Lovely hotel in wooded setting.
Pros:

The restaurant was in a very nice room and the staff were friendly and attentive. Main course was tasty especially the chips.

Cons:

Bath was very high and difficult to step out of. Possibly dangerous. Wish we had not ordered desert as these very artifical and not what we expected from the description.

2026-08-12 via Nuitee
C
Carolyn couple gb
9
Did what I wanted a place to stay to enjoy a family get together and be able to drink and not drive.
Pros:

Covered all I required for a overnight stay. Breakfast excellent

Cons:

Nothing all ok

2026-08-11 via Nuitee