Auckland Waterfront Serviced Apartments on Prince's Wharf

Hotels
8.8 (359 reviews)
143-147 Quay Street, Prince's Wharf , Auckland , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable and spacious rooms
Cons:
Key pick up issues
Minor cleanliness concerns

Categories

Cleanliness
8.48
The property was clean but there were minor issues such as the color leaching in the shower.
Service
8.95
Staff were quick to assist, although there were issues with key pick up.
Location
9.19
Multiple reviews highlight the exceptional location with great views and easy access.
Room Quality
8.84
Rooms were described as comfortable and well-appointed, though some noted size issues.
Amenities
8.77
Great kitchen facilities and additional amenities provided, although some maintenance issues were mentioned.
Value for Money
8.63
Generally good value considering the location and amenities offered.
Food and Beverage
8.58
Close to a selection of restaurants and cafes.
Overall Experience
8.95
Overall enjoyable stay with few significant issues, making it a repeat choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:52

Property Description

Waterfront Apartments with Stunning Views
Enjoy picturesque views of Auckland Harbour Bridge from your private balcony in these self-catering apartments located in the heart of the CBD.

Convenient Location for Exploring
Adjacent to Hilton Hotel, with easy access to Queens Wharf for island excursions and a short walk to the lively Viaduct Harbour and Britomart Station.

Modern Amenities and Special Touches
Fully equipped kitchens, modern bathrooms, complimentary chocolates & sparkling wine upon arrival, along with the option for secure parking and Wi-Fi access.

To book your waterfront retreat in Auckland CBD, reserve your stay at Prince's Wharf Apartments now.

Important information:

Please note Auckland Waterfront Apartments do not have facilities available to store guests luggage. The Auckland Ferry terminal just minutes from Princes Wharf offers locker space for a small charge. For more information please contact the property using the contact details found on the booking confirmation.

Please email Vaccine Passports for all guests staying upon confirmation of your booking.

Please note that there is a 3% charge when you pay with a card.This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 40 per person per night when using an available cot.
    Children up to and including 17 years old stay for NZD 35 per person per night when using an existing bed.
    People no matter the age stay for NZD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 359 reviews
Cleanliness: 8.48
Service: 8.95
Location: 9.19
Room Quality: 8.84
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.58
Overall Experience: 8.95
J
jin • extended_group • cn
8
还行
Pros:

酒店位置，交通都不懂

Cons:

网上自助办理入助手续，比较麻烦。前台没接待，更不方便。

2026-05-23 • via Nuitee
M
Mark • extended_group • au
9
We had a very enjoyable stay
Pros:

The location and view was fantastic. the lay out of the apartment was very easy to live in

2026-05-22 • via Nuitee
I
Ian • family_with_children • au
7
We were disappointed with the Apartment we stayed at compared to last time!
Pros:

Location and view are great.

Cons:

Tricky car park to negotiate ...especially in a 7 seater SUV, only 2 x entry swabs for a 3 bedroom Apartment, NO WARDROBES, tiny ensuite bathroom, dated decor & facilities downstairs, OK upstairs...not like the Apartment we stayed in 3 years ago!!

2026-05-11 • via Nuitee
B
Bronwyn • solo_traveller • nz
10
Awesome
Pros:

View was amazing

Cons:

Had an issue with parking, just be aware

2026-05-11 • via Nuitee
L
Lorraine • extended_group • au
9
2026-05-07 • via Nuitee
J
Janelle • extended_group • nz
7
Excellent location however room details need to be improved especially for what you pay.
Pros:

Excellent location, views and facilities.

Cons:

A potent smell hit you as soon as you walked through the front door and the toilet was constantly running with water. There is also no recycling bins.

2026-05-01 • via Nuitee
S
sue • extended_group • nz
8
Everything about our stay was amazing apart from checking being really confusing.
Pros:

Location and size of apartment

Cons:

Check-in was tricky

2026-04-27 • via Nuitee
W
WEI • extended_group • cn
10
Pros:

住宿位置非常好在市中心，离码头商业街都很，步行可抵达。客房环境也很好，特别是宽大的面朝大海的阳台。

Cons:

连续入住三晚wifi无法连接，房东回复慢并且给出的解决方案都试过始终无法连接，最后一天导致我们流量不够用，只好买流量包。

2026-04-27 • via Nuitee
C
Collin • solo_traveller • nz
10
Great overnight
Pros:

Very convenient location, clean, well appointed

Cons:

Information around access available too close to occupancy

2026-04-26 • via Nuitee
R
Robyn • extended_group • au
10
Excellent
Pros:

Beautiful location and appartments was perfect

2026-04-24 • via Nuitee
L
Linda • extended_group • us
10
2026-04-19 • via Nuitee
M
mcculloch • extended_group • nz
5
Location great
Pros:

The location and communication

Cons:

The noise at night. The beds were uncomfortable. The kitchen was not clean.

2026-04-10 • via Nuitee
L
Lynn • couple • gb
10
A great apartment with superb views that is comfortable and in a great location.
Pros:

An excellent location with many good restaurants nearby. The apartment was very spacious, well equipped and very comfortable.

Cons:

Initially getting into the property was a little tricky as due to having problems getting internet (since we were flying in from Sydney) I didn’t get the email detailing the process. However once I did all went very smoothly.

2026-04-07 • via Nuitee
S
Stranzl • couple • us
8
Great location in a cool apartment
Pros:

View

Cons:

Hard to find

2026-04-03 • via Nuitee
J
Jenny • extended_group • us
7
Great location, poor maintenance
Pros:

The location was fantastic, right on the water, next to the viaduct, where there are lots of activities during the weekend. The view front the unit was quite amazing.
The unit was spacious, and the balcony was also large. We enjoyed the view, eating outside, and the fresh air very much.
We were able to walk to many
Key sites, such as waterfront, sky tower, Albert Park, and the Queen street shops.

Cons:

The smaller bedroom was quite small, there was not even space for a nightstand. No place to put cellphone.
The back of the dining chairs all had varying degrees of looseness, we avoided sitting on them, fearing of falling.
The cleaning crew was not thorough. We found the coffee pressor in the cupboard still with coffee liquid and coffee ground in it.
Also, the hairdryer was very old and the handle felt very sticky.
Many of these issues could have been addressed easily if the maintenance team had simply paid more attention to details. It would have been an amazing place.

2026-03-30 • via Nuitee
S
Stephen • solo_traveller • au
10
Don’t normally do reviews but this plate is worth a shoutout.
Pros:

The unit was in a great location if you are catching a cruise ship as we were, literally a 2 minute walk.

Cons:

The unit was very clean , very well equipped and comfortable bed.

2026-03-30 • via Nuitee
R
Ruth • couple • au
9
2026-03-26 • via Nuitee
M
MARGARET • couple • au
9
Great stay excellent location
Pros:

Location Views Comfort Quiet Helpful patrons who live there if it was not for them we would have struggled more than we did

Cons:

The handing over of the keys via the lock box was extremely stressful and instructions of disposal at the completion of our stay was wrong and impossible to do

2026-03-26 • via Nuitee
J
jose • extended_group • mx
9
2026-03-23 • via Nuitee
A
Angela Mulrine • couple • nz
10
2026-03-23 • via Nuitee