Forte Seasons Mossaz Premium Suites Petaling Jaya by BYON

Hotels
8.4 (938 reviews)
Menara Kayangan Damai, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor , Petaling Jaya , my

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
24-hour security
Key card access
Television in common areas
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful staff
Cons:
Difficult location
Cleanliness issues in bathrooms

Categories

Cleanliness
7.4
The bathroom floor looked like it hadn’t been properly cleaned.
Service
8.9
The check-in process was fast, and the service staff were helpful.
Location
7.9
The location was not convenient and hard to find, with confusing access due to construction.
Room Quality
8.4
Well equipped studio room; generally satisfactory.
Amenities
8.4
Facilities met expectations, but issues with air conditioning noted.
Value for Money
8.9
Unit worth the price.
Food and Beverage
8.9
Standard quality for this hotel tier.
Overall Experience
8.4
Mixed feelings due to location challenges and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:41

Property Description

Forte Seasons Mossaz Premium Suites Petaling Jaya offers a luxurious stay with top-notch amenities.

Luxurious Accommodations: Featuring air-conditioned rooms with modern design and free WiFi, each room comes with a private bathroom for ultimate comfort.

Fitness Centre and Outdoor Pool: Stay active during your stay by utilizing the fitness centre or relaxing by the outdoor swimming pool for a refreshing experience.

Convenient Location: Situated near popular attractions like Federal Territory Mosque and Evolve Concept Mall, and just a short drive from Sultan Abdul Aziz Shah Airport.

Book now for an unforgettable experience at Forte Seasons Mossaz Premium Suites Petaling Jaya.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 938 reviews
Cleanliness: 7.4
Service: 8.9
Location: 7.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.4
J
Jacky • family_with_children • my
10
Pros:

good service

2026-06-04 • via Nuitee
F
Fairuez • couple • my
10
2026-06-04 • via Nuitee
B
Bee Choo • solo_traveller • my
2
2026-06-03 • via Nuitee
S
ShinYe • extended_group • my
9
2026-06-02 • via Nuitee
A
Azirah • couple • my
1
overall i wasnt that happy with the hotel service and facility
Cons:

I am disappointed with my recent stay at this property, there were several issues that significantly affected the overall experience.

Firstly, the parking charges are unreasonable for hotel guests. Guests are charged every time they enter and exit the parking area, and will charge rm6/night which is highly inconvenient and does not feel guest-friendly.

Secondly, the front desk staff which is 2 guys with poor attitude during my check-in on 29 May 2026 at approximately 3.00 PM displayed poor customer service. The staff member appeared arrogant, unhelpful, and uninterested in assisting guests. Instructions were given reluctantly, and the overall attitude was unprofessional and unwelcoming.

Another major issue was the lift service. Despite having multiple lifts available, the waiting time was excessively long throughout the stay. This reflects poor management and operational efficiency.

The hotel also lacks many basic amenities that are commonly provided by hotels. For a room accommodating two people, only two pillows were provided, whereas most hotels typically provide four. Additional pillows and many other basic requests came with extra charges. It felt like almost everything required an additional payment.

Housekeeping was also unusual. Guests are expected to leave rubbish outside the room and wait for cleaners to collect it. This is not the standard level of service expected from a property promoting itself as a premium hotel or serviced suite.

Furthermore, customer support is only available through WhatsApp instead of direct phone assistance. This makes it difficult and time-consuming to receive immediate help when needed.

The property claims to be a premium serviced suite and hotel, but the actual experience felt more like a basic homestay with limited services. Overall, the stay was not worth the amount paid, and the service standards fell far below expectations.

This has been one of the most disappointing hotel experiences I have had.

2026-06-01 • via Nuitee
N
Noor Faezah • solo_traveller • my
7
2026-06-01 • via Nuitee
M
MOHD QARDHAWI BIN MOHD GHAZALI • solo_traveller • my
7
Ok nice hotel
Cons:

Lift.. Wait soo long

2026-06-01 • via Nuitee
N
Nurafida • couple • my
10
2026-05-30 • via Nuitee
H
Hoy Yan Candice • couple • my
7
2026-05-30 • via Nuitee
N
Nurul Najwa • family_with_children • my
8
2026-05-30 • via Nuitee
M
Mazlifah Hurin • couple • my
10
2026-05-29 • via Nuitee
M
Mohd Fazli • family_with_children • my
8
Best cuma lif je masalahnyaaaaa
Pros:

Selesa dan cantik, kemudahan pun banyak siap dekat dengan haxtar mall jalan kaki je. Suka bau air freshner kat lobby tu.

Cons:

Lif banyak tapi lambat, mungkin sebab crowd ramai stay situ. Kesian untuk org tua n budak kecik yang kena berdiri lama tunggu lif 10-15 minit. Kadang naik tangga je nak cepat setakat nak gi swimming pool tu beza 2 tingkat dgn level kitorg 38. Better korg check out awal kalau tak nak sesak n tgu lama lif.

2026-05-29 • via Nuitee
I
israk • extended_group • my
8
2026-05-29 • via Nuitee
M
Magdalene • couple • my
10
Cons:

lift problem

2026-05-29 • via Nuitee
A
Adam • solo_traveller • my
7
2026-05-27 • via Nuitee
A
Ali • couple • my
10
Good
Pros:

Good

Cons:

Good

2026-05-26 • via Nuitee
Y
Yunus Yoon • solo_traveller • my
9
Pros:

Convenient access to hextar mall

Cons:

No comments

2026-05-26 • via Nuitee
G
GSiM • solo_traveller • my
9
Pros:

Very good value for money. Very clean

Cons:

Elevators were slow and hot. Floor aisle could be brighter to give better sense of security

2026-05-25 • via Nuitee
Y
Yu En • solo_traveller • my
4
Pros:

也不是到满意就还可以咯

Cons:

房间很多蟑螂 和客服讲 结果本来讲房间满了1没得换 下一秒问他那我们睡哪里 又有的换 还不要紧 差价那边问他 他讲还是你们要换回本来的房间 可是都住进去了 又换 真的无语

2026-05-25 • via Nuitee
K
Kian Loo • couple • my
8
Pros:

Good

2026-05-25 • via Nuitee