The Crown London, WorldHotels Distinctive

Hotels
WorldHotels Distinctive
7.2 (5001 reviews)
152 Cricklewood Broadway, Cricklewood , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Room upgrade
Friendly check-in staff
Convenient location
Cons:
Lack of hot water
Dirty rooms
Limited bar hours
High prices for amenities

Categories

Cleanliness
6.1
Multiple mentions of dirty rooms and unclean common areas.
Service
8.56
Generally friendly staff, but some negative experiences noted.
Location
9.1
Conveniently located near the city with good access.
Room Quality
7.06
Varied room conditions; some were noted to be humid and uncomfortable.
Amenities
6.09
Amenities like bar and restaurant not operating satisfactorily.
Value for Money
7.05
Guests felt prices were high relative to the service and amenities provided.
Food and Beverage
5.6
Poor food quality and limited offerings reported by guests.
Overall Experience
8.06
Mixed feelings; good upgrade but many significant issues affected overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:56

Property Description

Luxurious Accommodation
The Crown Hotel, located in London, offers 4-star accommodation just 4.8 km from Lord's Cricket Ground. Each room is elegantly furnished with modern amenities including a flat-screen TV and a private bathroom.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, private parking, and a restaurant on-site. The hotel also features free WiFi, a bar, and a sun terrace for relaxation.

Multilingual Staff and Nearby Attractions
With staff fluent in English, Spanish, Hindi, and Portuguese, guests can expect exceptional service and local area guidance. Situated near Paddington Station and London Zoo, The Crown Hotel is the perfect choice for your stay in London.

Book your stay at The Crown Hotel for a memorable and comfortable experience.

Important information:

Bookings for 6 rooms or more are subject to different terms and conditions.

The Hotel reserves the right to pre-authorize your card prior to arrival. If the card is declined, the hotel reserves the right to advise of this accordingly and request cancelation of the booking on day of arrival.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 5001 reviews
Cleanliness: 6.1
Service: 8.56
Location: 9.1
Room Quality: 7.06
Amenities: 6.09
Value for Money: 7.05
Food and Beverage: 5.6
Overall Experience: 8.06
E
Emma couple gb
10
2026-08-15 via Nuitee
H
Helen solo_traveller gb
10
2026-08-15 via Nuitee
F
Frank solo_traveller ie
5
Pros:

Location and clean

Cons:

Breakfast staff look that they want to be there unpleasant.

2026-08-15 via Nuitee
C
Cara couple gb
10
Pros:

Good location
Helpful staff
Value for money

2026-08-14 via Nuitee
L
Lars Tore solo_traveller no
5
Anbefales ikke
Pros:

Sjarmen over det som syntes å ha vært en gammel storhet (hotellet)

Cons:

Frokosten. Kjempelav effektivitet. Klarte ikke å rydde bordene, på tross av ikke altfor mange gjester. Folk måtte vente. Begrenset med krus, førte til at gjester måtte drikke fra pappbeger. Enkelte av personalet sur. Varme glass. Varm juice.
Skittent laken. Mye urent generelt.

2026-08-14 via Nuitee
A
Adams family_with_children gb
8
Pros:

Good breakfast plenty of choice

2026-08-14 via Nuitee
P
Paul solo_traveller ie
8
Pros:

Everything

Cons:

No milk for Tea ,carpet on floor near bedroom was filty

2026-08-14 via Nuitee
M
Molloy solo_traveller ie
8
2026-08-14 via Nuitee
J
JENNIFER couple gb
7
A good stay for a cool concert at Wembley. Clean and comfortable with friendly staff.
Pros:

I liked that they had kept some old original features
But rooms were modern and clean and comfortable

Cons:

The menu at the restaurant could have been better

2026-08-13 via Nuitee
O
Oasis couple gb
1
Staff were nice enough but I wouldn’t stay here again after this experience.
Pros:

Great location

Cons:

Upon checking in we were given a room that was already occupied. When going back into the reception area we were met with 6 others who were also assigned rooms that were already occupied. Felt very uneasy and unsafe about being in the room & leaving belongings in the room following this.

2026-08-13 via Nuitee
B
Badrane solo_traveller ma
10
Pros:

I like everything. The hotel manager, Mr Rajoriya, was exceptionally professional, attentive, helpful and courteous. The lady at the reception, Tolloo, was so kind and very helpful, too. I would definitely recommend The Crown, and I shall surely go back again and again.
A big Thank you to The Crown Hotel London team. Keep up the good work, and see you soon.

Cons:

I would have liked to have a small fridge in the room. London is so hot in summer, and it would be so helpful to keep food and drinks in cold and fresh.

2026-08-13 via Nuitee
I
Iain solo_traveller gb
9
Pros:

Excellent Staff very helpful

2026-08-12 via Nuitee
A
Anam family_with_children gb
9
Apart from that had a lovely time, lovely staff.
Pros:

Nice and clean.

Cons:

No water in the room and no bath mat in the bathroom so many times I slipped after getting out of the bath.

2026-08-12 via Nuitee
M
Marine solo_traveller fr
8
Très bon hôtel pour un séjour à Londres en famille
Pros:

Hôtel excentré mais très bien desservi par les bus et le métro. Beaucoup de commerces autour (fast food, street food, supermarché, petits magasins de bazars..) Personnel très très gentil, soucieux du bien être des clients. Le petit déjeuner excellent et varié. Chambre agréable, spacieuse pour une famille de 4

Cons:

Le ménage était fait chaque jour mais pas en profondeur entre les clients (saleté sous les meubles et entre les meubles..)

2026-08-12 via Nuitee
M
Maria solo_traveller gb
3
A ruin of its former self
Pros:

I used to like this hotel - it was shabby former-grand, but was serviceable and the staff was adequate. Alas, no longer.

Cons:

The hotel is now just completely dilapidated and left to disintegrate. It's dirty, it smells bad and thw rooms are just rotting. There were clearly sex workers present and the staff consisted of two very young, scared and broadly inadequately trained people. Avoid.

2026-08-12 via Nuitee
C
Carol solo_traveller ie
7
Great location
Pros:

Very accessible to public transport, so good location. Hotel rooms clean and comfortable, staff very helpful. Nice relaxed atmosphere in the large reception area/foyer.

Cons:

Internet connection/WiFi wasn't great at all im hotel rooms, breakfast was not hot when I got it from buffet. Cold breakfast options were good but limited.

2026-08-12 via Nuitee
F
Frank solo_traveller ie
5
Pros:

Location

Cons:

No rooms available to 3pm

2026-08-11 via Nuitee
L
Liam couple ie
5
I enjoyed the room and the location.
Pros:

Breakfast was below expectations. Hot food was like warm, bacon undercooked, fresh fruit salad had a strange taste .
Room was excellent.

Cons:

Swimming pool was not available and the gymn was very poorly stocked and looked neglected.

2026-08-11 via Nuitee
L
Leo solo_traveller se
7
Pros:

Det var vackert

Cons:

Området är lite konstigt

2026-08-11 via Nuitee
P
Parveez Arif family_with_children de
10
Excellent hotel to stay with family
Pros:

Excellent

Cons:

All good.

2026-08-10 via Nuitee