The Crown London Hotel, Cricklewood North West London, WorldHotels Distinctive

Hotels
WorldHotels Distinctive
7.2 (4784 reviews)
152 Cricklewood Broadway, Cricklewood , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Room upgrade
Friendly check-in staff
Convenient location
Cons:
Lack of hot water
Dirty rooms
Limited bar hours
High prices for amenities

Categories

Cleanliness
6.1
Multiple mentions of dirty rooms and unclean common areas.
Service
8.56
Generally friendly staff, but some negative experiences noted.
Location
9.1
Conveniently located near the city with good access.
Room Quality
7.06
Varied room conditions; some were noted to be humid and uncomfortable.
Amenities
6.09
Amenities like bar and restaurant not operating satisfactorily.
Value for Money
7.05
Guests felt prices were high relative to the service and amenities provided.
Food and Beverage
5.6
Poor food quality and limited offerings reported by guests.
Overall Experience
8.06
Mixed feelings; good upgrade but many significant issues affected overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:56

Property Description

Luxurious Accommodation
The Crown Hotel, located in London, offers 4-star accommodation just 4.8 km from Lord's Cricket Ground. Each room is elegantly furnished with modern amenities including a flat-screen TV and a private bathroom.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, private parking, and a restaurant on-site. The hotel also features free WiFi, a bar, and a sun terrace for relaxation.

Multilingual Staff and Nearby Attractions
With staff fluent in English, Spanish, Hindi, and Portuguese, guests can expect exceptional service and local area guidance. Situated near Paddington Station and London Zoo, The Crown Hotel is the perfect choice for your stay in London.

Book your stay at The Crown Hotel for a memorable and comfortable experience.

Important information:

Bookings for 6 rooms or more are subject to different terms and conditions.

The Hotel reserves the right to pre-authorize your card prior to arrival. If the card is declined, the hotel reserves the right to advise of this accordingly and request cancelation of the booking on day of arrival.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 19.95 per day.

Location

Guest Reviews

7.2
Based on 4784 reviews
Cleanliness: 6.1
Service: 8.56
Location: 9.1
Room Quality: 7.06
Amenities: 6.09
Value for Money: 7.05
Food and Beverage: 5.6
Overall Experience: 8.06
T
Terri family_with_children gb
8
2026-07-04 via Nuitee
L
Laura couple us
4
Will never stay there again and will not recommend. If I wasn’t so busy during the day and got in late I probably wouldn
Pros:

It was cute outside

Cons:

It wasn’t in a nice area, riff raff outside, loud, dirty, rundown looking in parts. People just hanging around loitering almost.

2026-07-02 via Nuitee
F
Fatima couple gb
2
2026-07-02 via Nuitee
J
James family_with_children gb
10
Pros:

Had a great stay, very attentive staff ans comfortable rooms.

2026-07-02 via Nuitee
A
Aaron couple ie
8
Very pleasant
Pros:

The rooms had aircon in the extreme heat, rooms were big and iron was in the wardrobe

Cons:

The shower curtain was a disaster and flooded the bathroom anytime you used it

2026-06-30 via Nuitee
P
Poppy couple gb
10
Pros:

only a 10 min walk from the station the staff were amazing Trudi was really helpful. easy check in and check out

2026-06-30 via Nuitee
G
Gökmen extended_group es
1
Cons:

it was terrible dirty in the rooms, aisles, breakfast everything

2026-06-30 via Nuitee
E
Emily couple gb
10
Great hotel and value for money
Pros:

Perfect location for Wembley
Only a few stops away
Very comfortable rooms
Very friendly staff - Judy on reception was kind and offered drinks

Cons:

Lift wasn’t working at the time

2026-06-30 via Nuitee
S
steve solo_traveller gb
8
2026-06-28 via Nuitee
P
Patrick couple gb
9
Great Hotel in a Fantastic Location
Pros:

Great hotel in a great location for us to get to a gig at Wembley Stadium. The underground parking was also a real plus point too, albeit there aren’t a huge number of spaces.

The pub connected to the hotel was great too, and very reasonably priced drinks!

Cons:

Nothing ‘bad’ as such, but some parts of the hotel are definitely due a bit of a ‘refresh’, but all in all it does what it says on the tin so complaints from us!

The only real gripe is that it was quite pricey for a 1-night stay (nearly £200) but I guess that’s London for you!

2026-06-28 via Nuitee
C
Cassandre couple fr
5
Bien placé pour un concert mais n’est pas à la hauteur du prix payé et surtout des 4*
Pros:

confort du lit

Cons:

- pas de climatisation dans la chambre malgré le fait que je sois allée les voir plusieurs fois pour les prévenir du problème mais rien n’a changé, un technicien est venu une fois mais n’a pas su réglé le problème et un autre devait venir mais il n’est jamais venu.
- vitres extérieures extrêmement sales et remplies de fientes de pigeon.
- pas de prises proches du lit et sur les deux seules présentes une seule fonctionnait (chambre pour 4 personnes)

2026-06-28 via Nuitee
K
Katherine couple gb
3
Poor, this is definitely not a 4* hotel
Pros:

Location was close to tube and Thames link
Staff were friendly

Cons:

Room wasn’t ready when we got there an hour after specified check in time. We were told someone was checking something in the room.
Room smelled of smoke.
There we small dead moths on the towels
Curtains too small for the window
Plug sockets were broken
Shower pole fell down

2026-06-28 via Nuitee
M
Moey extended_group it
4
2026-06-28 via Nuitee
I
Irem couple nl
10
The personal were really helpful and nice, the room service was great and they helped us out with everything we asked fo
Pros:

It was very clean, the rooms were very comfortable and nice! There is a metro station that is easy accessible with the bus, the but ride takes about 4 minutes. From there you get to the kilburn station which takes you everywhere through London!

2026-06-27 via Nuitee
A
Amarildo family_with_children al
10
2026-06-27 via Nuitee
S
Sharon couple ie
5
Room was ok, staff were nice. Breakfast was not good, there was 6 of us and everyone thought it was bad. One coffee mac
Pros:

Reception are is lovely, big open space.

Cons:

Not very clean, food and crockery dropped on the bottom of the stairs early evening, staff walking up and down the stairs all night walked around broken bits of crockery and ketchup and other bits of food rather than cleaning it up.

2026-06-26 via Nuitee
T
Thom couple gb
5
Location was good. The room was a good size. The room itself smelt ok,however the hallways leading to the room didn’t sm
Pros:

The location was good for what I needed

Cons:

The rooms and hallways smelt like sick, or where something has been spilled and not cleaned correctly. The shower also didn’t work correctly

2026-06-25 via Nuitee
M
Marie family_with_children gb
8
Will stay here again
Pros:

Very friendly staff on check in, nice relaxed atmosphere. Large comfy room, the best black out curtains. Great supply of tea/coffee. Thoroughly enjoyed our breakfast. Wasn't sure what to expect as it was a last minute booking but would definitely stay there again. Great rail/bus links to Gatwick & Luton

Cons:

The bath sides are a bit high for getting in and out of the shower. I'm extremely fit, someone with lesser fitness/agility would struggle, but lovely bathroom, lots of room

2026-06-25 via Nuitee
J
Jasmine couple je
8
Pros:

We had a good experience and slept well.

Cons:

We did not have any tea of coffee in the room, so when we got back and in the morning would have liked to have a hot drink.

2026-06-24 via Nuitee
L
Lindsey family_with_children gb
8
Good for what we needed!
Pros:

Ideal location for seeing Harry Styles at Wembley.
Requested an early check in which unfortunately we didnt get but that’s ok.
Room was spacious, clean and beds were very comfortable.
Breakfast was beautiful.

Cons:

The room view, requested a high floor room with a view bur was placed on ground floor overlooking a wall (room 222)

2026-06-23 via Nuitee