The Norbreck Hotel by Compass Hospitality

Hotels
Compass Hospitality
7.3 (2982 reviews)
Castle Road , Scarborough , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast options
Room quality issues

Categories

Cleanliness
6.45
The room was dingy and the bathroom needed maintenance.
Service
8.45
The staff were friendly and happy to assist.
Location
8.95
Great location with fantastic sea views.
Room Quality
6.45
The room had issues with heating and was in need of renovation.
Amenities
6.95
Limited amenities due to certain services being closed.
Value for Money
7.95
Good value given the location but disappointed with the breakfast.
Food and Beverage
5.45
Breakfast was extremely poor and did not meet expectations.
Overall Experience
7.75
While there were several issues, the value and location made it acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:08

Property Description

Beachfront Location
Enjoy stunning views of the beachfront and easy access to nearby attractions such as The Spa Scarborough and Scarborough Castle.

Comfortable Accommodation
Relax in well-equipped rooms with flat-screen TVs and private bathrooms, some offering picturesque sea views.

Delicious Dining Options
Start your day with a continental, vegetarian, or vegan breakfast before exploring popular points of interest like Scarborough Beach and Peasholm Park.

Book now to experience a memorable stay at The Norbreck Hotel by Compass Hospitality.

Important information:

Please note the following Group and long stay Policies:
- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.
- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking.

This payment is non-refundable and non-transferable.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 2982 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 5.45
Overall Experience: 7.75
B
Broadhead solo_traveller gb
9
Pros:

We always enjoy it at the norbreck, it's always our first choice, staff really friendly and so helpful

Cons:

Don't expect to pay for cobwebs in the Windows,!

2026-08-29 via Nuitee
R
Rebecca family_with_children gb
6
Wasn't expecting deluxe but poor nights sleep due to noise from above.
Pros:

Beautiful location and view of the bay.
Friendly helpful staff

Cons:

Poor nights sleep. We were in room 210, presume staff were above or maybe another guest but could hear the loud tv and walking back and forth above room all night and switching on taps/ water usage every 10 seconds.
If I stayed again I would request not that room, or side of hotel as very poor nights sleep due to constant noise above.

2026-08-29 via Nuitee
B
beany solo_traveller gb
7
Scarborough Fair
Pros:

Location, room,

Cons:

It's a decent hotel, needing investment or likes of Caledonian travel using it.

2026-08-29 via Nuitee
J
Jody couple gb
1
Appauling
Pros:

Breakfast was very poor. Very greasy and not very hot

Cons:

Room carpet was dirty not hoovered. Marks n stains from previous guests. Bathroom was unclean very dirty

2026-08-29 via Nuitee
P
Peter couple gb
8
2026-08-28 via Nuitee
P
Peter solo_traveller gb
9
2026-08-28 via Nuitee
S
Stephen family_with_children gb
10
Family break
Pros:

Large single and twin rooms with sea view.
Quick and easy check-in.
Dining room with lovely sea views, good selection of options for breakfast.
Very enjoyable evening entertainment on 3 of the 4 nights we stayed.
Staff very helpful and accommodating.

Cons:

A little bit tired looking, but well maintained.

2026-08-27 via Nuitee
G
Gary solo_traveller gb
10
Pros:

Great location, fabulous views.

Cons:

Nothing, we stay regularly when in Scarborough.

2026-08-26 via Nuitee
B
Brodie couple gb
9
2026-08-26 via Nuitee
P
Phil couple gb
1
Pathetic organisation
Pros:

Location

Cons:

Not given what I paid for

2026-08-26 via Nuitee
L
Lesley solo_traveller gb
5
Pros:

Fresh breakfast

Cons:

Unclean bathroom
Dripping shower all night
Felt like a stay in a 2star

2026-08-26 via Nuitee
L
Lesley solo_traveller gb
2
2026-08-25 via Nuitee
A
Anna solo_traveller gb
7
2026-08-25 via Nuitee
W
Ward solo_traveller gb
3
Dissapointing
Pros:

The bedroom was nice and clean

Cons:

The hotel was very boring and nothing at all to do for paying guests

2026-08-25 via Nuitee
I
Ian couple gb
1
2026-08-25 via Nuitee
A
Anne solo_traveller gb
6
2026-08-25 via Nuitee
J
Julia solo_traveller gb
8
2026-08-24 via Nuitee
R
Richard solo_traveller gb
7
Pros:

Breakfast was good, and that view!

2026-08-24 via Nuitee
A
Andy solo_traveller gb
9
Pros:

Comfortable room ,great breakfast
and your in Scarborough 👍

Cons:

N/A

2026-08-24 via Nuitee
L
Lisa Jayne family_with_children gb
5
Ok as a last resort
Pros:

The bar was open late, breakfast was good for choice.

Cons:

Bed was uncomfortable, room very hot with no fan available and only 1 pillow, felt very dated and very well used

2026-08-23 via Nuitee