The Highland Hotel by Compass Hospitality

Hotels
Compass Hospitality
7.2 (2250 reviews)
Strathpeffer , Strathpeffer , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Dog-friendly
Cons:
Cleanliness issues
Inconsistent food quality
Some maintenance required

Categories

Cleanliness
5.91
The reviews mentioned issues with room cleanliness, including stained walls and a dirty bath.
Service
8.38
The staff were consistently described as friendly, helpful, and professional.
Location
7.92
The location received positive remarks for accessibility and ideal settings for exploring the Highlands.
Room Quality
6.87
Overall room quality is predominantly positive, but some guests reported cold rooms needing maintenance.
Amenities
7.4
Guests appreciated the spacious rooms and the dog-friendly policy but noted some outdated features.
Value for Money
6.86
General sentiments suggest it provides decent value, but some aspects need improvement.
Food and Beverage
6.41
Mixed reviews on food quality with mentions of poor meal experiences and cold food.
Overall Experience
7.88
The overall stay was described as pleasant, with a range of positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:55

Property Description

Luxurious Accommodation and Dining Experience

The Highland Hotel in Strathpeffer offers high-quality rooms with en suite facilities, TV, and tea/coffee amenities. Guests can unwind in the attractive gardens and enjoy live entertainment at the on-site restaurant and bar.

Convenient Amenities and Entertainment

Free parking and Wi-Fi are provided for all guests. The hotel's central location allows easy access to attractions like Glen Ord Distillery and Strathpeffer’s Highland Museum of Childhood. Live entertainment adds to the vibrant atmosphere of the hotel.

Explore the Surrounding Beauty

With Inverness and Loch Ness within driving distance, guests can explore the scenic beauty of the region. Book your stay at The Highland Hotel for a memorable and relaxing experience.

Important information:

Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.

Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking.

This payment is non-refundable and non-transferable.

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.2
Based on 2250 reviews
Cleanliness: 5.91
Service: 8.38
Location: 7.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 6.86
Food and Beverage: 6.41
Overall Experience: 7.88
C
Carol couple gb
7
Pros:

Staff very friendly
Dog friendly hotel
Entertainment

Cons:

NA

2026-08-15 via Nuitee
M
Mary couple gb
8
2026-08-15 via Nuitee
J
James solo_traveller gb
8
I had an enjoyable stay the bed was comfortable and the weather was Scottish
Pros:

The location for me was good the staff were all very friendly and helpful. The room had all that was needed and there was some entertainment at night

Cons:

I would like to have had a microwave in the dining room i normally add seeds and fruit to my breakfast cereal which needs a gentle heat in the microwave. The cooked breakfast was good but I would like to have had an option of tomatoes instead of beans

2026-08-15 via Nuitee
J
Joanna solo_traveller gb
8
Pros:

Food was lovely
Bed comfortable
Staff very helpful

Cons:

Water leaking from sink and shower flexible hose was worn out .we informed staff in the morning

2026-08-15 via Nuitee
D
David solo_traveller gb
9
Pros:

Staff very helpful

Cons:

Limited dinner menu, if dinner included in room cost

2026-08-15 via Nuitee
P
Penelope couple gb
3
Very disappointing
Pros:

The location and view and the historic nature of the building

Cons:

Staff were moody and unhelpful. The breakfast ran out and they were unable to cater for my partners food intolernaces.

2026-08-15 via Nuitee
K
Kelley couple gb
4
Disappointing
Pros:

Lovely old building

Cons:

Needs modernised

2026-08-14 via Nuitee
K
Ken solo_traveller gb
10
Pros:

Location

Cons:

Weather

2026-08-14 via Nuitee
A
Amos solo_traveller us
3
No hospitality on premises.
Pros:

Checking out.

Cons:

Soiled linen, non-flushing toilet, no housekeeping servicing.

2026-08-14 via Nuitee
G
Gowlikar solo_traveller gb
10
Amazing place
Pros:

Locality

2026-08-14 via Nuitee
G
Gabriel couple es
8
2026-08-13 via Nuitee
C
Claudia family_with_children it
4
Pros:

Camera silenziosa e posizione centrale.

Cons:

La camera non era per niente come in foto.
In bagno c’erano diverse cose malfunzionanti come la maniglia e i rubinetti.
Il resto dell’ambiente è molto vecchio, alcune parti dell’hotel sembrano abbandonate.
Abbiamo provato a contattarli e non ci hanno mai risposto (volevamo cenare presso la struttura)
Al momento del check in abbiamo quindi chiesto se era possibile cenare lì e ci è stato detto di no.. senza nemmeno controllare.
Al nostro arrivo la ragazza della reception stava litigando con un altro cliente in modo animato.

2026-08-13 via Nuitee
C
Carmichael family_with_children ca
8
2026-08-12 via Nuitee
J
John couple au
1
Should be closed for refurb !
Pros:

Only location as we chose Strathpeffer

Cons:

Sad and old. Staff clueless. Needs a lot of investment and tlc. Doubt that’ll happen so we’d never go back. Disappointed

2026-08-12 via Nuitee
F
Fiona couple gb
8
Will definitely be back, good value, clean and comfortable with friendly staff.
Pros:

The hotel was lovely, clean and comfortable, food was good value, staff were friendly.

Cons:

As it hosted coach tours, the meal times were a bit chaotic and individual guests were waiting a bit longer for food and drink.

2026-08-11 via Nuitee
C
Colin solo_traveller gb
10
2026-08-10 via Nuitee
O
Olha couple gb
7
The hotel and staff left a good impression.
Pros:

Great location; a quiet, peaceful spot. Good cafes are just a 1–2 minute walk away. The bar and lobby feature a beautiful, old-world style. There is good, free parking with plenty of spaces. Pets friendly)))

Cons:

The rooms are old and in need of an update. Soundproofing is poor—we could hear the neighbors next door talking until 1 a.m., and in the morning, we could hear the neighbors upstairs taking a shower.

2026-08-09 via Nuitee
O
Olha couple gb
9
I recommend this hotel.
Pros:

A nice, clean hotel with good rooms. Unfortunately, we didn't bring swimwear to use the pool. Parking is available around the hotel for £8, arranged via reception. There is an inner courtyard. A good breakfast is available for an extra charge. The waterfront is just a 10-minute walk away. Dogs friendly)

Cons:

The room was slightly different from the one I had booked.

2026-08-09 via Nuitee
D
Danielle couple gb
10
Book it
Pros:

Loved it, old school styles would definitely stay again

Cons:

Maybe the one lift bit wouldn’t put me off staying again

2026-08-09 via Nuitee
J
Jan couple gb
5
2026-08-09 via Nuitee