Fairfield by Marriott Kuala Besut

Hotels
•
Fairfield Inn
8.8 (992 reviews)
Fairfield by Marriott Kuala Besut , Kuala Besut , MY

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Clean facilities
Good location for island access
Delicious food
Cons:
Remote location with few nearby shops
Menu lacks allergen information

Categories

Cleanliness
8.78
Rooms were described as clean, contributing to a positive sentiment.
Service
9.25
The staff were consistently praised as friendly and effective, enhancing the overall experience.
Location
8.29
The location is convenient for port access, but noted as a bit remote from shops and restaurants.
Room Quality
8.74
Rooms were mentioned as clean and comfortable per guest reviews.
Amenities
8.77
Amenities such as private jetty were highlighted, though there were concerns regarding the menu.
Value for Money
8.73
General sentiment about value aligns with the positive overall experience.
Food and Beverage
8.78
Restaurant received positive comments for both dinner and breakfast options.
Overall Experience
9.05
Overall satisfaction was high, reflecting the positive sentiment in all aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:08

Property Description

Luxurious Accommodation: Enjoy spacious rooms with modern amenities and stunning city views, ensuring a comfortable stay at Fairfield by Marriott Kuala Besut.

Convenient Facilities: Benefit from complimentary parking, a fitness center, and a 24-hour front desk for all your needs during your stay.

Delicious Dining Options: Indulge in a variety of breakfast choices, from buffet to Full English/Irish options, to start your day on a delicious note at our property.

Book now and experience the perfect blend of comfort and convenience at Fairfield by Marriott Kuala Besut!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 992 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
O
Oreste • solo_traveller • it
8
Pros:

Ottima struttura di passaggio per le Perhentian. Stanza pulita e confortevole. Colazione ottima.

2026-10-14 • via Nuitee
M
Maria de los Angeles • couple • es
10
Estancia perfecta , servicio impecable.
Pros:

PERFECTO EN TODO

2026-10-13 • via Nuitee
A
Anais • solo_traveller • ch
10
Parfait
Pros:

La chambre était très propre et la climatisation fonctionnait parfaitement.
Petit-déjeuner très bon.

Le personel est super aussi.

2026-10-11 • via Nuitee
P
Peiyun • solo_traveller • my
8
Enjoyed the breakfast buffet
Pros:

The serenity of that place quiet and relaxing

Cons:

Food area not huge enough

2026-10-10 • via Nuitee
N
Nicholas • couple • gb
10
2026-10-10 • via Nuitee
B
Bamba • couple • sn
8
Exceptional
Pros:

L’accueil, le petit dej , les chambres

Cons:

As

2026-10-08 • via Nuitee
J
June • solo_traveller • my
9
2026-10-08 • via Nuitee
J
June • solo_traveller • my
8
2026-10-08 • via Nuitee
B
Bettahar • couple • fr
10
2026-10-07 • via Nuitee
T
Tristan • couple • fr
8
2026-10-07 • via Nuitee
A
Azfar Hamzah • solo_traveller • my
9
2026-10-07 • via Nuitee
I
Imre • family_with_children • nl
9
Pros:

Nice rooms, good restaurant

Cons:

It is a bit out of the centre. because you have to cross a brigde

2026-10-07 • via Nuitee
P
Pao LI • extended_group • my
8
2026-09-20 • via Nuitee
S
sarah • solo_traveller • fr
8
2026-09-18 • via Nuitee
I
Izyan Hazwani • couple • my
9
The hotel offers you good scenery as it is located near to a beach and sorrounded by villages
Pros:

I like the comfy bed, and the clean & smell good of the mattress. The interior in the room looks new, modern and simple yet stylish. The breakfast really suits my taste as it offers coffee and croissant 🥐

Cons:

Well, the room has a prayer mat but no praying direction (qibla)

2026-09-17 • via Nuitee
H
Heiko • couple • de
8
2026-09-16 • via Nuitee
M
Marlice • solo_traveller • nz
8
Pros:

The access to the Marriott ferry was great. It was nice having a few snacks available to buy. And the staff, especially Rabbani, were very helpful and friendly. Rabbani saved the day by organizing transport when our pre arranged Grab driver didn't show up.

Cons:

The air conditioning was very noisy and you did have to take a Grab to go into town.

2026-09-15 • via Nuitee
N
NOOR HEDAYAH • solo_traveller • my
10
2026-09-14 • via Nuitee
W
Wan Ismail • couple • my
8
worth for money
Pros:

NA

Cons:

WALKWAYS FROM CARPARKS TO HOTEL ENTRANCE NO COVER...DIFFICULTIES DURING RAINING DAYS.

2026-09-14 • via Nuitee
C
Christoph • couple • de
9
Dringend das Personal schulen
Pros:

Tolles Hotel und sehr nettes Personal.
Für Malaysia ein sehr leckeres Frühstück.
Bukit Keluang, ein wunderschöner Strand, keine 10 Minuten vom Hotel entfernt, warum erzählt das niemand von der Rezeption ?
Es gibt mehr wie Perhentian Islands, man macht sich aber nicht die Mühe den Gast auf so etwas anzusprechen. Das Haus würde innerhalb von drei Jahren seine Belegung verdoppeln, mit Gästen, die eine Woche bleiben würden, aber kaufmännisch hat da keiner was drauf.

Cons:

Ich hätte 10 Punkte gegeben, wenn man in diesem Hotel irgendwo mit Bargeld bezahlen könnte. Selbst das Hotel gibt an kein Wechselgeld zu haben.
…und dann funktionierte das Kartenlesegerät nicht…

2026-09-13 • via Nuitee