Fairfield by Marriott Kuala Besut

Hotels
•
Fairfield Inn
8.8 (992 reviews)
Fairfield by Marriott Kuala Besut , Kuala Besut , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service from staff
Clean and comfortable rooms
Good location next to the jetty
Value for money
Cons:
Some rooms had unpleasant smells
Limited breakfast options
Small room size for some

Categories

Cleanliness
8.38
Several mentions of cleanliness indicate a generally positive view, but some rooms had issues like bad smell.
Service
9.35
Many reviews highlight the excellent service from the staff, making it a strong point.
Location
8.89
Positive sentiments about the convenient location next to the jetty.
Room Quality
8.34
Rooms are comfortable, but some guests reported they were small and poorly laid out.
Amenities
8.87
Facilities are generally good, although some amenities like chairs for work are lacking.
Value for Money
9.33
Several reviews indicate that guests feel they received good value for their money.
Food and Beverage
8.38
Breakfast options received mixed reviews; some enjoyed it while others wished for more variety.
Overall Experience
8.85
Overall, guests were happy with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:32

Property Description

Luxurious Accommodation: Enjoy spacious rooms with modern amenities and stunning city views, ensuring a comfortable stay at Fairfield by Marriott Kuala Besut.

Convenient Facilities: Benefit from complimentary parking, a fitness center, and a 24-hour front desk for all your needs during your stay.

Delicious Dining Options: Indulge in a variety of breakfast choices, from buffet to Full English/Irish options, to start your day on a delicious note at our property.

Book now and experience the perfect blend of comfort and convenience at Fairfield by Marriott Kuala Besut!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 992 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 8.85
E
Erika • family_with_children • it
7
Pros:

Staff

Cons:

Eravamo un gruppo ed uno di noi aveva preso la stanza singola senza finestre!

2026-09-05 • via Nuitee
G
Giovanni • couple • it
9
Camera bella e pulita
Pros:

La camera si è rivelata grande e pulita, l’hotel è bello, la colazione molto abbondante, internazionale e buona. La palestra è piccola ma con tutto il necessario. Rapporto qualità prezzo buono per fare avanti e indietro per le Perenthian qualche giorno

Cons:

Eravamo consapevoli della posizione, ma non pensavamo che per raggiungere il molo bisognasse fare un pezzo di strada a piedi non proprio bellissimo. In ogni caso erano spesso presenti Grab comodi per gli spostamenti

2026-09-04 • via Nuitee
N
nunziata • solo_traveller • it
10
Pros:

Ho fatto un lungo soggiorno, sinceramente è stata davvero una bella vacanza. Albergo pulitissimo, colazione ottima. Tutto lo staff eccezionale, gentilissimi, in particolar modo, Bani, che ha reso il mio soggiorno, perfetto. Ci ha seguito passo passo, prenotato i traghetti per le isole, il taxi per Kota Baru. Una bellissima persona, educata, gentile, disponibile ed anche molto simpatico. Grazie di ❤️ a tutti da Deborah e Andrea.

2026-09-04 • via Nuitee
L
Lina • couple • fr
10
parfait !
Pros:

Nous avons adoré notre séjour à Fairfield qui est un établissement très propre, avec un bon petit-déjeuner et un personnel chaleureux et très aidant. Je tiens particulièrement à remercier Bani, du personnel de l’accueil, qui a tout mis en œuvre pour que notre séjour soit le plus mémorable possible et il a réussi ! Nous avons passé un séjour magnifique !

2026-09-03 • via Nuitee
M
Matteo • extended_group • it
10
Buona soluzione di passaggio per le Perhentian
Pros:

Struttura pulita e moderna con tanti comfort e ristorante interno

Cons:

Posizione non ideale ma comunque molto vicino al porto con un Grab

2026-09-03 • via Nuitee
B
Belguechairi • solo_traveller • dz
10
2026-09-03 • via Nuitee
K
kelly foo • solo_traveller • my
8
2026-09-03 • via Nuitee
S
Salamano • family_with_children • it
7
Pros:

Hotel pratico, pulito e organizzato, ideale come base per andare alle isole Perenthian.

2026-09-02 • via Nuitee
F
Francesca • couple • it
8
2026-09-02 • via Nuitee
S
Soraya • couple • fr
8
2026-09-02 • via Nuitee
P
Pietro • couple • it
9
Staff incredibilmente accogliente, camere molto pulite e colazione abbondante! Per non parlare della posizione strategic
Pros:

Staff super accogliente e camere pulite

Cons:

Niente

2026-09-01 • via Nuitee
B
Billi • solo_traveller • it
5
Pros:

La colazione

Cons:

Tutto il resto . Rapporto qualità prezzo imbarazzante

2026-09-01 • via Nuitee
S
Stella • extended_group • it
7
Discreto
Pros:

Ottima la disponibilità della struttura di avere un molo proprio in modo da avere drop e da e per le isole Perenhthian.

Cons:

Le camere non sono molto isolate, si sente qualsiasi cosa succeda in corridoio e questo disturba abbastanza se succede mattina presto o in tarda serata.

2026-08-31 • via Nuitee
S
Sara Maria • extended_group • es
7
2026-08-31 • via Nuitee
A
Anna • solo_traveller • it
10
2026-08-31 • via Nuitee
C
Clare • couple • gb
10
Pros:

The staff were very helpful, specifically Bani who helped us get to the Perhentian Islands and organise our days.

2026-08-31 • via Nuitee
A
Alice • couple • it
8
Ottimo se sei di passaggio
Pros:

Struttura ben tenuta, ristorante tipo occidentale

Cons:

Camera con vista muro di fronte

2026-08-31 • via Nuitee
F
Fahd • couple • de
5
Wenn es sein muss
Pros:

Es war sauber, hat einen guten Standard für die Ecke.

Cons:

Personal an der Rezeption war eher kleinlich…

The stay was fine overall, but I was disappointed at check-out. I accidentally broke a cup during the night and informed reception myself. To my surprise, I was charged €6.40 for it.

It’s not about the amount, but charging for such a minor accident felt unnecessarily petty for a Marriott hotel.

2026-08-31 • via Nuitee
A
Anaïs • couple • fr
4
Décevant
Pros:

J’ai bien aimé la propreté du lieu, l’architecture de la chambre et l’emplacement.

Cons:

Je n’ai pas aimé que la clim fasse un bruit monstrueux qui nous empêche de dormir, nous avons dû l’arrêter ce qui a fait que passer une nuit horrible à avoir extrêmement chaud sans clim. Puis le matin je me fais réveiller une énième fois par des enfants, qui crie dans le hall, en sachant que nous étions au deuxième étage, car les portes ne sont absolument pas insonorisé. Pour le prix de la nuit, c’est inadmissible. De plus, nous avons dîné dans le restaurant de l’hôtel et nous avons trouvé les prix plutôt élevés par rapport à la qualité du repas qui était médiocre et ainsi que la quantité.

2026-08-30 • via Nuitee
D
Danilo • solo_traveller • it
7
Bene ma non benissimo
Pros:

Letto confortevole e camera abbastanza comoda anche se l'insonorizzazione lascia un pò a desiderare. Buona colazione.

Cons:

Personale all'accoglienza (non tutto) un pò rigido e non sempre disponibile. Non proprio vicino al porto e trovare un taxi non è così semplice.

2026-08-30 • via Nuitee