Hotel Scala Frankfurt City Centre

Hotels
7.6 (3883 reviews)
Schäfergasse 31 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location near shopping and public transport
Friendly and helpful staff
Cons:
Issues with room cleanliness
Some maintenance problems in the rooms

Categories

Cleanliness
6.85
Some reviews mentioned dissatisfaction with the cleanliness of the rooms and bathrooms.
Service
8.35
Most reviews praised the friendly and competent staff.
Location
8.35
Conveniently located near shopping and public transport, highly praised in many reviews.
Room Quality
6.85
Several comments noted issues like small room sizes and maintenance problems.
Amenities
7.85
Amenities were generally considered satisfactory, although some guests requested more services.
Value for Money
7.85
Overall good value for the location and services provided.
Food and Beverage
7.35
Breakfast options were noted as limited by some guests.
Overall Experience
7.35
Overall, a mix of positive and negative experiences, leaning towards positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Modern Accommodations
The Hotel Scala Frankfurt City Centre offers soundproofed rooms with free WiFi and a 24-hour reception. The modern rooms feature satellite TV, a desk, and a seating area, with the option to choose your favorite pillow.

Convenient Location
Located just 300 meters from the Zeil shopping street and Konstablerwache Underground Station, guests have easy access to shopping and transportation. Direct trains from the station can take you to Frankfurt Central Station in 4 minutes and the Frankfurt Messe Exhibition Centre in 9 minutes.

Delightful Amenities
Start your day with a hot and cold buffet breakfast with homemade muesli. Guests can also enjoy free hot drinks at any time from the hotel's reception. For added convenience, parking is available at a public car park just 50 meters away.

Book your stay at Hotel Scala Frankfurt City Centre now for a comfortable and convenient experience.

Important information:

Please note for double rooms that any child up to and including 6 years old stays for free when using an existing bed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3883 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.35
P
Prasad • solo_traveller • ae
8
2026-06-06 • via Nuitee
A
Allison • solo_traveller • de
7
2026-06-05 • via Nuitee
A
Alon • solo_traveller • de
8
Functional
Pros:

Functional

Cons:

Old and bit miserable

2026-06-05 • via Nuitee
A
Amr • solo_traveller • de
7
2026-06-05 • via Nuitee
M
Maria Manuela Gomes • solo_traveller • pt
6
Razoável
Pros:

O hotel situa-se mesmo no centro da cidade

Cons:

O quarto não tinha ar condicionado, estava muito calor, tive de dormir com a janela aberta e devido a isso não consegui dormir com o barulho da rua.

2026-06-04 • via Nuitee
A
Annette • family_with_children • fi
5
EN mene uudelleen, ainakaan ilman lapsia.
Pros:

Hyvä aamiainen.

Cons:

TV ei toiminut. Myöskään ilmastoin tuulettimet eivät toimineet. Ulkona liikkui todella alamaailman henkilöitä. Ei kivaa lapsille,.

2026-06-04 • via Nuitee
Z
Zerda • couple • de
10
2026-06-04 • via Nuitee
M
Mfathi • solo_traveller • de
7
2026-06-03 • via Nuitee
M
Maksym • solo_traveller • ua
10
2026-06-03 • via Nuitee
K
Karamık • couple • tr
8
Pros:

Konumu inanilmaz merkezi frankfurtta görülmesi gereken her yere yürüme mesafesi ve metroya da 5 dk yurume mesafesi odalar biraz kücük ama oda ya sadece uyumaya geliyorsunuz odayla işiniz yok

2026-06-02 • via Nuitee
C
Cordula • solo_traveller • de
3
Pros:

Lage super Hotel naja.

Cons:

Das Zimmer war im 7 Stock, den ganzen Tag die Hitze drauf geprellt. Keine Klimaanlage so dass nachts an schlafen nicht zu denken war.Mit Fenster auf lange Party draußen mit Polizeieinsatz. Schade. Völlig fertig sind wir am
nächsten Tag zu wichtigem Termin.

2026-06-02 • via Nuitee
F
Faltaous • solo_traveller • eg
7
Pros:

Thé location very good also the staff very helpful

Cons:

The lack of air conditioning, the weather is very hot, and the fan is very loud, making it difficult to sleep due to the noise. It is possible to place a 1.5 horsepower air conditioner in the room separately without central air conditioning, or to place a small portable air conditioner.

2026-06-01 • via Nuitee
S
soni • solo_traveller • in
10
2026-06-01 • via Nuitee
R
Rudolf • solo_traveller • de
6
2026-06-01 • via Nuitee
M
Melanie • couple • de
8
2026-06-01 • via Nuitee
C
Christine • solo_traveller • es
8
Pros:

Der Service, insbesondere die kostenlosen Wasserflaschen sowie die Freundlichkeit des Personals war sehr zufriedenstellend

Cons:

Der geringe Wasserdruck in der Dusche

2026-06-01 • via Nuitee
V
Virna • solo_traveller • it
8
2026-05-31 • via Nuitee
S
Silvio • solo_traveller • de
8
Gut
Pros:

Die zentrale Lage.

Cons:

Keine Klimaanlage im Zimmer !!!!!!

2026-05-31 • via Nuitee
D
Demidov • couple • de
7
2026-05-31 • via Nuitee
S
Seyed Mohsen • couple • de
10
2026-05-31 • via Nuitee