The Boutique Hotel Blue Mountains

Hotels
7.5 (374 reviews)
194 Great Western Highway , Blackheath , AU

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Garden
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Friendly hosts
Good location
Spacious rooms
Clean amenities
Cons:
Cleanliness issues
Noisy environment
Inadequate heating
Complicated check-in

Categories

Cleanliness
6.08
Several reviews indicated the hotel needed a thorough clean and had dust and stains.
Service
8.55
Most reviews highlighted friendly hosts and good communication.
Location
8.09
The hotel is well-located for access to local attractions.
Room Quality
7.04
Rooms were spacious but some guests experienced issues with heating and noise.
Amenities
7.07
Amenities noted as good, but there were complaints regarding the kitchen facilities.
Value for Money
7.53
Some guests considered it pricey for the standard of accommodation.
Food and Beverage
8.08
Breakfast was described as simple but pleasant.
Overall Experience
7.55
Mixed reviews indicate a range of experiences, but overall, it’s considered decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Accommodation
Indulge in a stay at The Boutique Hotel Blue Mountains in Blackheath, offering elegant rooms with modern amenities like flat-screen TVs and complimentary toiletries.

Cozy Shared Lounge
Relax in our inviting shared lounge, stocked with complimentary snacks and drinks, perfect for unwinding after a day of exploring the scenic surroundings.

Exciting Activities
Embark on adventures with golfing, hiking, and horse riding just moments away. Explore Katoomba and Richmond, located a short distance from our hotel.

To experience comfort and convenience in the heart of the Blue Mountains, book your stay at The Boutique Hotel Blue Mountains today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 374 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.09
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
L
Luke • couple • au
8
Very enjoyable, beautiful property including gardens, would stay there again
Pros:

The hotel was large and comfortable with multiple common areas for relaxation. My room was spacious with very comfortable bed equipped with electric blankets. I was very well taken care of by the friendly owners, breakfast was good

Cons:

The toilet was loose from the floor, so I had to balance while using it! Just needs a little maintenance work is all

2026-09-07 • via Nuitee
P
Paul • couple • au
4
Enjoyed the blue mountains
Cons:

Toilet and ensuite had seen better days- the toilet was extremely small and the room was very cold- heating didn’t work

2026-09-03 • via Nuitee
S
Susan • extended_group • au
9
Charming Mountain property.
Pros:

Location to town was great, 10 minute flat walk. Beautiful home style, with antiques and curios. Exactly what you would expect in a mountain stay, not a motel room box. Lovely common lounge area with pool table, great when you are traveling with a group so you are not confined to a room. Also a fab library with 100's of books. Beds comfy, towels lovely and soft. Virginia very helpful. Breakfast is adequate enough with bananas, yoghurt, white bread and raisin bread, hard boiled eggs and all the jams and usual spreads. Coffee machine with full cream dairy only. If you want gluten free or dairy free be sure to bring your own. Fridge for use in the common tea room off the lounge.

Cons:

Nothing really, took a long time for hot water to come in the shower but when it came it was hot.

2026-08-27 • via Nuitee
L
Lynda • solo_traveller • au
7
Old World Charm
Pros:

Attractive historic cottage with old world charm within walking distance of Blackheath village.
Quiet room despite location close to main road.
Friendly welcoming hosts.
Generously sized and well furnished areas for communal guest use.

Cons:

Bathroom tiling is very tired looking and toilet roll holder was broken.
Single bed spring base in this room makes an annoying creaking noise whenever the occupant moves.
Stairs to the breakfast room are quite steep.

2026-08-26 • via Nuitee
W
William • solo_traveller • au
9
2026-08-25 • via Nuitee
S
Susan • couple • au
9
Great for a group or a couple
Pros:

The common spaces. When you travel with a group the lounge area, pool table, massive tv and library are great spaces for a group to come together. Continental breakfast is good. Town is a short walk away. Comfortable good size rooms.

Cons:

Nothing really. Hot water took a while to come but nice and hot.

2026-08-23 • via Nuitee
A
Angus • couple • au
1
Cons:

Mould

2026-08-16 • via Nuitee
A
Amanda • couple • au
6
2026-08-03 • via Nuitee
W
wood • solo_traveller • au
7
Definitely would return, the rooms were perfect but I was surprised by how run down the place is. It didn’t entirely mat
Pros:

Very lovely and friendly staff. The room was big and it had amenities listed. Also a really awesome music/ tea room with couches, pool table, coffee/ tea, piano. Extremely comfy bed and pillows. So much space in the room with heating. We went down after breakfast was closed however the lovely lady offered to make us something

Cons:

The spa bath was dirty and it’s slightly run down looking which wasn’t really portrayed in the photos and description. I learnt they do spooky ghost tours so that explains the old school/ spooky sort of look which is very cool but I wasn’t expecting that.

2026-07-20 • via Nuitee
D
Daniel • family_with_children • au
10
will be back
Pros:

decor - amazing
facilities - pool table, common room, coffee, Bfast, TV
the place is WARM, it was cold outside - 8 C. I was feelong comfy in Tshirt

host - wonderful, funny, welcoming

2026-07-19 • via Nuitee
G
Gary • couple • au
10
We had a great time enjoying the bush walking. The stay was really nice and the owners are excellent people
Pros:

Lovely

Cons:

Nothing

2026-07-19 • via Nuitee
B
Brandon • solo_traveller • au
10
2026-07-19 • via Nuitee
N
Natesh • solo_traveller • au
9
Value for money ,Cleanliness and very good staff
2026-07-16 • via Nuitee
M
Michelle • extended_group • au
3
Cold and Disappointed.
Pros:

The cleanliness of the property.
Beautiful old world house.
Good location but front rooms are noisy from highway traffic.

Cons:

No mirror in the bathroom to do make-up or hair.
Kettle in room but no powerpoint to use other than one across the room on the floor.
The beds were very squeaky. Every time you roll over it woke the other person.
Breakfast could have been better if there was hot water for tea, butter/margarine for toast and most important - if the room was heated. The breakfast room was freezing.
The library is beautiful but when the fire isn't lit, there's no reason to be in there. At a previous stay, there was a bottle of port available for guest use while sitting around the fire.
This is a beautiful old house, just needs the ambience back - warmth !

2026-07-14 • via Nuitee
C
Candice • family_with_children • au
6
Pros:

Location

Cons:

The bathroom is old and there was a shower with no walls just curtains and it was tiny.

2026-07-12 • via Nuitee
G
Glenn • solo_traveller • au
9
1800s historical charm needs update
Pros:

Friendly staff , 1800s charm. Warm.

Cons:

Dust plus plus on bathroom fan, bedroom fan, and furniture.
Not as described on website, not updated.
Australian Flag needs replacing, ripped completely

2026-07-12 • via Nuitee
A
Amber • extended_group • au
8
2026-06-29 • via Nuitee
K
Katrina • couple • au
8
2026-06-27 • via Nuitee
S
Sabine • extended_group • au
9
The manger was super friendly and the breakfast was really good too
Pros:

Excellent position, a 5min walk to town

Cons:

Nothing

2026-06-22 • via Nuitee
R
Rebecca • solo_traveller • au
5
Pros:

Close to shops
Building is beautiful and historic

Cons:

Unfortunately room wasn't very clean. Biscuit wrappers, a shower cap and dental floss left in room from previous guests. Mirror in bathroom not clean, broken tiles in shower, mess on shower curtain. Central heating meant room was very hot and it was so dusty in the room that it was uncomfortable.

2026-06-16 • via Nuitee