The Boutique Hotel Blue Mountains

Hotels
7.5 (368 reviews)
194 Great Western Highway , Blackheath , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Garden
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Friendly hosts
Good location
Spacious rooms
Clean amenities
Cons:
Cleanliness issues
Noisy environment
Inadequate heating
Complicated check-in

Categories

Cleanliness
6.08
Several reviews indicated the hotel needed a thorough clean and had dust and stains.
Service
8.55
Most reviews highlighted friendly hosts and good communication.
Location
8.09
The hotel is well-located for access to local attractions.
Room Quality
7.04
Rooms were spacious but some guests experienced issues with heating and noise.
Amenities
7.07
Amenities noted as good, but there were complaints regarding the kitchen facilities.
Value for Money
7.53
Some guests considered it pricey for the standard of accommodation.
Food and Beverage
8.08
Breakfast was described as simple but pleasant.
Overall Experience
7.55
Mixed reviews indicate a range of experiences, but overall, it’s considered decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Accommodation
Indulge in a stay at The Boutique Hotel Blue Mountains in Blackheath, offering elegant rooms with modern amenities like flat-screen TVs and complimentary toiletries.

Cozy Shared Lounge
Relax in our inviting shared lounge, stocked with complimentary snacks and drinks, perfect for unwinding after a day of exploring the scenic surroundings.

Exciting Activities
Embark on adventures with golfing, hiking, and horse riding just moments away. Explore Katoomba and Richmond, located a short distance from our hotel.

To experience comfort and convenience in the heart of the Blue Mountains, book your stay at The Boutique Hotel Blue Mountains today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 368 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.09
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
W
wood • solo_traveller • au
7
Definitely would return, the rooms were perfect but I was surprised by how run down the place is. It didn’t entirely mat
Pros:

Very lovely and friendly staff. The room was big and it had amenities listed. Also a really awesome music/ tea room with couches, pool table, coffee/ tea, piano. Extremely comfy bed and pillows. So much space in the room with heating. We went down after breakfast was closed however the lovely lady offered to make us something

Cons:

The spa bath was dirty and it’s slightly run down looking which wasn’t really portrayed in the photos and description. I learnt they do spooky ghost tours so that explains the old school/ spooky sort of look which is very cool but I wasn’t expecting that.

2026-07-20 • via Nuitee
B
Brandon • solo_traveller • au
10
2026-07-19 • via Nuitee
G
Gary • couple • au
10
We had a great time enjoying the bush walking. The stay was really nice and the owners are excellent people
Pros:

Lovely

Cons:

Nothing

2026-07-19 • via Nuitee
D
Daniel • family_with_children • au
10
will be back
Pros:

decor - amazing
facilities - pool table, common room, coffee, Bfast, TV
the place is WARM, it was cold outside - 8 C. I was feelong comfy in Tshirt

host - wonderful, funny, welcoming

2026-07-19 • via Nuitee
N
Natesh • solo_traveller • au
9
Value for money ,Cleanliness and very good staff
2026-07-16 • via Nuitee
M
Michelle • extended_group • au
3
Cold and Disappointed.
Pros:

The cleanliness of the property.
Beautiful old world house.
Good location but front rooms are noisy from highway traffic.

Cons:

No mirror in the bathroom to do make-up or hair.
Kettle in room but no powerpoint to use other than one across the room on the floor.
The beds were very squeaky. Every time you roll over it woke the other person.
Breakfast could have been better if there was hot water for tea, butter/margarine for toast and most important - if the room was heated. The breakfast room was freezing.
The library is beautiful but when the fire isn't lit, there's no reason to be in there. At a previous stay, there was a bottle of port available for guest use while sitting around the fire.
This is a beautiful old house, just needs the ambience back - warmth !

2026-07-14 • via Nuitee
C
Candice • family_with_children • au
6
Pros:

Location

Cons:

The bathroom is old and there was a shower with no walls just curtains and it was tiny.

2026-07-12 • via Nuitee
G
Glenn • solo_traveller • au
9
1800s historical charm needs update
Pros:

Friendly staff , 1800s charm. Warm.

Cons:

Dust plus plus on bathroom fan, bedroom fan, and furniture.
Not as described on website, not updated.
Australian Flag needs replacing, ripped completely

2026-07-12 • via Nuitee
A
Amber • extended_group • au
8
2026-06-29 • via Nuitee
K
Katrina • couple • au
8
2026-06-27 • via Nuitee
S
Sabine • extended_group • au
9
The manger was super friendly and the breakfast was really good too
Pros:

Excellent position, a 5min walk to town

Cons:

Nothing

2026-06-22 • via Nuitee
R
Rebecca • solo_traveller • au
5
Pros:

Close to shops
Building is beautiful and historic

Cons:

Unfortunately room wasn't very clean. Biscuit wrappers, a shower cap and dental floss left in room from previous guests. Mirror in bathroom not clean, broken tiles in shower, mess on shower curtain. Central heating meant room was very hot and it was so dusty in the room that it was uncomfortable.

2026-06-16 • via Nuitee
M
Mark • couple • au
8
2026-06-12 • via Nuitee
P
peyman • couple • au
8
Pros:

Decoration was amazing! the backyard was lovely. the breakfast was acceptable.

2026-06-10 • via Nuitee
P
Phuong Quyen • solo_traveller • au
10
Pros:

Amazing vibes, boutique hotel. Close (5mins) from trails

2026-06-07 • via Nuitee
K
Karen • couple • au
9
A special place with original features and very cozy and accommodating.
Pros:

A beautiful period House built in 1830 with original character furniture, furnishing art and a lovely library on site. The rooms are spacious clean and well furnished including with period furniture.. accommodation has central heating and was cozy and loved the electric blankets on the beds, as well as the toiletry pack that was very generous. The breakfast was good too and the manager was very accommodating and made the guests coffee and was very helpful.

2026-05-31 • via Nuitee
K
Kelly • couple • au
7
2026-05-30 • via Nuitee
P
Prudames • couple • au
1
a disaster
Pros:

3 times I confirmed whether we could check in at 1 pm (normal check-in 2-7), as we had a wedding at 2.30 in Megalong Valley. 3 times they said no problem. Even double-checked the day of accommodation (6/3/26). As we were heading to the accommodation, we received a call from 'someone' saying they were on their way?!?!?
Admittedly, we did arrive at 12.30, but we would have gone for coffee or had lunch. However, when we arrived, the hotel was shut up, no one around. Called the number that rang us as we were en route, no answer, called the number on the front door, no answer. We waited until 1.50 at which time we had to make a decision, as we had no access to anything, and we had to get dressed on the verandah, which also meant we couldn't shower, do my hair or simply get ready for what was an important family wedding. As we were heading into Megalong Valley, approximately 2:15 pm, we received a call from the person who called earlier in the day (approx. 12noon) to advise they were on their way - they were very surprised to learn we were not happy, would not be heading there after the wedding, or ever again. no apologies just questioning 'so you won't be coming back!' they then hung up on me

Cons:

anything

2026-05-23 • via Nuitee
S
Susie • couple • au
7
2026-05-23 • via Nuitee
K
Karen • family_with_children • au
9
I wish I could have stayed longer. It was very comfortable and our host was lovely and welcoming.
Pros:

This is a beautiful heritage building, with all the warmth and comfort of a home. It is large and spacious, our bed was very comfortable, breakfast in the dining room was generous and lovely. The location is very close to Blackheath and Katoomba. And our host was delightful. I would stay here again.

2026-05-21 • via Nuitee