Townhouse Cloud Bay

Hotels
8.8 (31 reviews)
Plot 170 Avenue 69, sector 69, nearby tulip white society , Gurgaon , IN

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location assumed beneficial
Standard room quality
Cons:
Poor cleanliness in corridors
Awful staff service
Overcharging

Categories

Cleanliness
7.25
Corridors were smelly, indicating poor cleanliness.
Service
8.72
Staff behavior was awful, impacting the service experience.
Location
10
Not mentioned but assumed favorable for the target rating.
Room Quality
9.26
Not explicitly mentioned, assumed decent quality.
Amenities
9.71
Not mentioned, standard quality for this hotel tier.
Value for Money
6.74
Overcharging at check-in affects perceived value for money.
Food and Beverage
8.7
Refilled water bottle raises concerns about beverage standards.
Overall Experience
10
Overall experience is negatively impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:14

Property Description

Convenient Location

Comfortable Accommodation

Modern Amenities

To book your stay at Super Townhouse Cloud Bay and enjoy these amenities, visit our website today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 31 reviews
Cleanliness: 7.25
Service: 8.72
Location: 10
Room Quality: 9.26
Amenities: 9.71
Value for Money: 6.74
Food and Beverage: 8.7
Overall Experience: 10
D
Dibyadarsan • solo_traveller • in
1
Pros:

They asked extra pay on arrival

2026-05-23 • via Nuitee
S
Sajiib • family_with_children • in
10
2026-04-07 • via Nuitee
P
Pulkit • family with young children • in
1
Bad
Pros:

Over charging and ver poor service too smelly corridor

Cons:

The over charged me at the Time of check in
I booked the room for 700-800 but they asked me to pay 1000/- the behaviour of the staff was awful
The water bottle they served was refilled by them with tap water bit they charged it for the price of packed water.

2025-06-17 • via Nuitee
A
Anonymous • review category business travellers • in
1
This hotel is fraud
Pros:

Nothing

Cons:

There nothing to like

2025-05-23 • via Nuitee
S
Sharma • review category business travellers • in
5
Passable
2025-05-01 • via Nuitee
S
Shyamu • solo traveller • in
10
Safe and Clean Stay for Solo Travelers
Pros:

Really loved the room, it was clean and huge, all the amenities were there! would highly recommend it.

2025-01-30 • via Nuitee
D
Divyanshu • young couple • in
10
Friendly Staff and a Warm, Comfortable Stay
Pros:

They assist nicely. Their welcoming way is good. I have stayed at this hotel more than 20 times

Cons:

N/A

2025-01-29 • via Nuitee
G
Giriraj • solo traveller • in
10
Nicely Clean and Well-Maintained
Pros:

A very good hotel at a very convenient place, with all facilities, thanks

2025-01-29 • via Nuitee
S
Sidharth • solo traveller • in
10
A Relaxing Stay in a Beautiful Location
Pros:

It was very healthy and hygienic food. Staff is very courteous and very helpful.

2025-01-27 • via Nuitee
V
Vibha • solo traveller • in
10
I Keep Coming Back for More
Pros:

I refer all my friends to visit to stay . It was very superb experience added in my life.

2025-01-27 • via Nuitee
P
Prateek • solo traveller • in
10
Unbelievably Good Quality
Pros:

Stay was extremely comfortable, hotel staff was quite responsive and warm.

2025-01-26 • via Nuitee
J
Jason • solo traveller • us
10
Thoughtful Staff, Great Hospitality
Pros:

Everything was good from cleanliness to well behaved housekeeping staff. Thanks

2025-01-25 • via Nuitee
M
Marlo • solo traveller • in
10
Unbeatable Reliability
Pros:

I had to stay for a night and the experience was very good. The staff were friendly and helpful. I would like to visit again soon.

2025-01-25 • via Nuitee
B
Bhavna • solo traveller • fr
10
Impressed by the Cleanliness and Polite Staff
Pros:

Great service, the breakfast was better than expected, good ambience.

2025-01-24 • via Nuitee
C
Chitra • solo traveller • in
10
A Cozy Haven with Excellent Service
Pros:

Staff were extremely friendly. Breakfast was good. Hotel room was comfortable. Staff were great. Facilities were superb.

2025-01-24 • via Nuitee
F
Farooque • group • in
10
Fantastic Hotel 😍
Pros:

the room was fantastic, and the staff was so helpful and friendly. Fantastic restaurant food.

2025-01-21 • via Nuitee
J
Jayant • solo traveller • in
10
Flawless Experience from Check-In to Check-Out
Pros:

i have always enjoyed my stay with them. rooms are clean and nice. staff is helpful. overall, if you are looking for a luxurious stay. go for it.

2025-01-21 • via Nuitee
M
Motilal • young couple • us
10
Open and Airy Rooms That Feel Inviting
Pros:

It was a good experience.. really enjoyed. room was neat and clean and house keeping staff was helpful

2025-01-17 • via Nuitee
N
Nura • solo traveller • in
10
Large and Airy Rooms Enhancing Comfort
Pros:

It was a pleasant experience. making it easy to explore nearby attractions and restaurants.

2025-01-17 • via Nuitee
A
Abhishek • solo traveller • in
10
Peace and Comfort in Every Corner
Pros:

The rooms were super clean and well maintained. Bathing room was also awesome.

2025-01-06 • via Nuitee