Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Unclean rooms
Maintenance issues
Limited amenities

Categories

Cleanliness
6.41
Mixed reviews highlight issues like unclean rooms and maintenance needs.
Service
8.38
Many reviews praise the attentive and friendly staff.
Location
8.42
Frequent mentions of great location near malls and convenient access.
Room Quality
6.87
Some complaints about maintenance and amenities, but generally satisfactory.
Amenities
6.4
Feedback indicates lacking features like microwaves and hot water.
Value for Money
6.86
Perceived higher costs against expectations for hotel standards.
Food and Beverage
7.41
Breakfast praised, but some comments on limited meal options.
Overall Experience
6.88
General satisfaction with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:43

Property Description

Luxurious Accommodation
Grand Palace Hotel Lusaka offers 5-star accommodation with free WiFi and a 24-hour front desk. The rooms are elegantly designed to provide guests with a comfortable and luxurious stay during their visit to Lusaka.

Convenient Location
Located just a short distance from popular attractions like Lusaka Golf Club and Lusaka National Museum, guests can easily explore the city while staying at the hotel. With free private parking available for guests who drive, convenience is at the forefront of the hotel's offerings.

Relaxation and Recreation
Guests can unwind at the hotel's bar or visit nearby attractions like Chilanga Golf Club and Munda Wanga Botanical Garden. Whether you're in Lusaka for business or leisure, Grand Palace Hotel Lusaka provides the perfect retreat for a memorable stay.

Book your stay at Grand Palace Hotel Lusaka now and experience luxury and convenience in the heart of the city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 03:00 PM

Location

Guest Reviews

7.2
Based on 249 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 6.4
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 6.88
S
Sifiso • solo_traveller • za
10
Very good and exciting
Pros:

Best hotel in town

Cons:

There was a water problem from the geyser

2026-09-18 • via Nuitee
B
BHAVIK • solo_traveller • in
7
2026-09-18 • via Nuitee
M
Machele • solo_traveller • mz
8
2026-09-16 • via Nuitee
C
chababa • solo_traveller • zm
9
Pros:

The location

2026-09-15 • via Nuitee
A
Andrew • solo_traveller • zm
8
2026-09-12 • via Nuitee
I
Irene • extended_group • gb
10
2026-09-11 • via Nuitee
B
Belmont • solo_traveller • zw
5
2026-09-09 • via Nuitee
K
KELESEGO • solo_traveller • bw
7
2026-09-08 • via Nuitee
N
Nyambe • solo_traveller • zm
10
2026-08-31 • via Nuitee
T
Thandokuhle • solo_traveller • sz
6
2026-08-30 • via Nuitee
K
kannan • solo_traveller • ke
2
Pros:

Nothing

Cons:

Room key (not making properly) always using master key card with one person coming for help.

Toilet not proper.
Too much smell.
Smoking smell always in the corridor area.

2026-08-28 • via Nuitee
M
Mweempe • solo_traveller • zm
8
2026-08-21 • via Nuitee
N
Ndzulo • solo_traveller • us
7
Comfortable, accessible, great location
Pros:

Spacious room

Cons:

Somewhat oldish furnitures. Probably not well maintained.

2026-08-13 • via Nuitee
L
Lulu • solo_traveller • au
5
However the staff were able to communicate effectively. The location is convenient.
Pros:

Breakfast & location were awesome.

Cons:

I couldn’t enjoy a hot shower because of little water coming out of the showers.

2026-08-09 • via Nuitee
S
Saul Fernando • solo_traveller • pe
10
Pros:

loas ambientes compartidos

Cons:

El colchón de la habitación principal es muy balndo

2026-08-05 • via Nuitee
A
Andrew • solo_traveller • gb
3
I often stay, but this visit was disappointing
Pros:

This is an excellent location situated close to East Park Mall

Cons:

Room 108:
Toilet didn’t flush, leak from toilet area, only one towel initially offered, poor shower head spray, electricity failure in morning having to get up and walk in darkness, one socket only on other side of room, no bin in bathroom, bin mechanism in room resulted in bin lid flying off, tooth brush/ shaver socket not working, bent toilet paper holder not working etc. I could go on and on.
These issues indicate that this was not worthy of a 4- star hotel.
Were it not for the fact that we were leaving early next day, I would have asked for another room.

2026-06-15 • via Nuitee
M
Mulalu • solo_traveller • zm
10
It was marvellous
Pros:

Cleanliness

Cons:

Nothing

2026-06-15 • via Nuitee
P
Philip • couple • gb
8
Excellent facility and Staff hospital is great
Pros:

Great location and very clean. Staff were very friendly and helpful.

Cons:

Restaurant should be kept opened for longer into the night and check-out time should be 11:00 instead of 10:00 to allow guests who arrived very late to have a bit of sleep in the morning without having to rush out to breakfast and check-out.

2026-05-16 • via Nuitee
R
Robert • extended_group • zm
7
It fair good, Breakfast was veyr good.
Pros:

Facility is very good but luck attention to detail in the rooms and some fittings needs improvements.

Cons:

No spoons , 1 towel for a twin room and wifi need improvement.

2026-05-14 • via Nuitee
T
Tikhala • extended_group • mw
7
Good staff, improve on cleanliness
Pros:

The location was ideal.

Great staff on out day in
Thando did an awesome stage at the entrance

Cons:

The room was not clean
Shower, and sink were not cleaned

The bed sheet given had a hole in it

2026-05-10 • via Nuitee