The Clarence Hotel Sydney

Hotels
•
Accor
8.7 (284 reviews)
193-195 Clarence Street , Sydney , au

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
8.28
Some guests reported issues with cleanliness and superficial daily cleaning.
Service
9.75
Staff were noted to be friendly and helpful.
Location
9.79
Hotel is well-located with close proximity to major attractions and public transport.
Room Quality
7.74
Several reviews indicated rooms were small and cramped for the price.
Amenities
8.77
Basic amenities were available, but some guests mentioned a lack of options like a bar or cafe.
Value for Money
8.23
Some considered the cost too high for the room quality.
Food and Beverage
7.78
No breakfast options mentioned and requests for coffee in the lobby.
Overall Experience
9.25
Overall, many guests enjoyed their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:55

Property Description

Modern Design Concept - Experience the result of a mammoth refurbishment with a total redesign inspired by interior design heroes, Chada.

Vibrant Neighborhood - Immerse yourself in a flourishing foodie haven, conveniently located within walking distance to all that Sydney has to offer.

Convenient Amenities - Each room is equipped with work desk, wardrobe, and in-room safe, along with laundry facilities, airport shuttle services, and WiFi for an additional charge. Book your stay now at The Clarence Hotel, where modern elegance meets urban convenience.

Important information:

Credit card payments incur a credit card surcharge fee of 1.4%.

You must show a valid photo ID and valid credit card upon check in. This photo ID and credit card must be in the same name as the guest's name on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 55 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 284 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 9.25
D
diana • solo_traveller • it
8
Pros:

Camera singola molto piccola pero accogliente e con tutto quello che serve per un soggiorno comodo. Posizione perfetta per spostarsi a piedi nella CBD

Cons:

La finestra che dava sull’interno, camera un Po’fredda in inverno

2026-07-24 • via Nuitee
S
stephen • couple • au
5
Ok
Pros:

Close to where we were going

Cons:

Thought it was abit expensive for what it was

2026-07-16 • via Nuitee
B
Bernadette • solo_traveller • au
10
Clean and modern room, excellent location, with professional and welcoming staff.
Pros:

Clean and modern room, I had a skylight in mine which was unexpected and a bonus

Cons:

A great place to stay

2026-07-14 • via Nuitee
C
Chan • solo_traveller • hk
7
Pros:

空調很好

Cons:

洗手間內沒有位置放置物品

2026-07-14 • via Nuitee
M
Marceau • solo_traveller • au
8
2026-07-13 • via Nuitee
J
jennifer • couple • au
8
2026-07-13 • via Nuitee
T
TERRY • solo_traveller • au
10
Pros:

So close to the CBD, Happy with all round service. Thank you 😊

Cons:

N/A

2026-07-12 • via Nuitee
N
Naomi • couple • au
9
Overall it is a really nice hotel in a pretty central location
Pros:

Great location, quiet, clean, friendly and helpful staff.

Cons:

Parking was in another street

2026-07-09 • via Nuitee
I
Ilana • extended_group • au
5
Pros:

The location was great.

Cons:

The room was much smaller than expected and next to the elevator which was very noisy. Not what I expected for the price.

2026-07-08 • via Nuitee
A
Aidan • solo_traveller • au
1
Staff very nice .single room was tiny .plus the building noise over the two nights in the early morning had me abandon r
Pros:

In great location .cannot be doubted .old building .a bit worn looking with walls and lifts hit and miss .

Cons:

Just a bit underwhelming compared to the online pictures
Plus unable to upload video noise to show had bad noise was bad .

2026-07-07 • via Nuitee
A
Alisdair • solo_traveller • au
10
2026-07-06 • via Nuitee
T
Tosi • solo_traveller • au
8
It suited my purpose.
Pros:

The proximity to the State Theatre

Cons:

The bathroom , the fan was coming out of the ceiling .

2026-07-05 • via Nuitee
J
Julie • solo_traveller • au
5
Okay
Cons:

My room wasn’t serviced on 2 days mini bar wasn’t restocked

2026-07-04 • via Nuitee
J
Jaclyn • solo_traveller • au
10
2026-06-30 • via Nuitee
I
Insha • solo_traveller • ae
7
Pros:

Great location. Clean and modern rooms.

Cons:

Very tiny rooms.

2026-06-30 • via Nuitee
U
umblas • couple • au
8
2026-06-28 • via Nuitee
H
Holly • solo_traveller • au
8
Great spot for a city stay
Pros:

Lovely renovated spaces with updated amenities. Small but useable room space.
Reasonably priced snack menu

2026-06-23 • via Nuitee
I
Ian • solo_traveller • au
7
Solo traveller, it serviced its purpose
Pros:

Location was strong

Cons:

No foyer or bar or place to hang

2026-06-20 • via Nuitee
S
Shannon • extended_group • au
6
2026-06-14 • via Nuitee
A
Andrew • couple • au
7
A good stay with great staff on a budget.
Pros:

It was incredibly clean, the staff were genuinely amazing, and the location couldn’t have been better — everything came together to make the stay feel comfortable, easy, and wonderfully memorable. Thanks to the staff.

Cons:

The hotel was good for the price, and while the bed was okay and the couch wasn’t comfortable, the room itself was clean and perfectly fine for a short stay. It did everything we needed, but it’s not somewhere I’d choose for a special getaway.

2026-06-14 • via Nuitee