Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food
Beautiful location
Friendly staff
Cons:
Room cleanliness issues
Rooms not matching pictures
Some amenities needing improvement

Categories

Cleanliness
7.51
Some reviews indicated the room cleanliness could be improved, so the score is lower.
Service
8.98
Exceptional service from the staff was frequently mentioned across multiple reviews.
Location
8.52
Many guests appreciated the location, citing its convenience and beautiful surroundings.
Room Quality
7.47
Some reviews noted rooms did not match pictures and cleanliness concerns.
Amenities
8.5
Good amenities were mentioned, including a nice pool and breakfast options.
Value for Money
7.96
Several guests felt the hotel was a good value for the price they paid.
Food and Beverage
9.01
The food received high praise, especially the breakfast being tailored to guests' preferences.
Overall Experience
8.48
General sentiment was positive, with many guests wishing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:14

Property Description

Luxurious Eco-Friendly Retreat
Immerse yourself in nature at Waasala Eco Luxury Heaven, a serene escape with an outdoor pool, lush garden, and comfortable rooms with modern amenities.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with a flat-screen TV, desk, and some with a private balcony offering stunning views.

Culinary Delights
Indulge in a variety of breakfast options and savor delectable dishes at the on-site restaurant offering diverse cuisines catering to various dietary preferences.

To experience this eco-friendly haven in Anuradhapura, book your stay at Waasala Eco Luxury Heaven today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 106 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.48
R
Roald • couple • nl
1
Horror hotel. Neglected, unsanitary scam. Avoid completely!
Pros:

The staff was friendly and welcoming, calling their stay “a home away from home.” The accommodations provided basic amenities typical of a stay in Sri Lanka, including a mini fridge, air conditioning, and toiletries.

Cons:

The cockroaches, ants on the floor and walls in the bathroom, and bugs smeared on the ground and crawling out of the bed made the accommodation extremely unhygienic. The property had very poor maintenance, allowing insects to easily enter. This was not limited to our room; the owners proudly showed us other rooms, which had the same issue. Nobody was there except us. We left as quickly as we could.

The owners did not take responsibility for the condition of the accommodation they provided. We mistakenly paid in advance before seeing the rooms, as they pressured us to do so, claiming the system was closing.

We were entitled to a refund, but they made no effort to process it, even after Booking.com confirmed the changes. They have since stopped responding and are no longer reachable, while the refund remains due and unprocessed.

We have stayed in many accommodations while traveling across Asia over the years, and in our experience we have never had such a bad and unpleasant experience. It is disappointing to be treated this way while on vacation, when you simply want to relax and not be misled. Would not recommend to anyone. Avoid at all costs and choose accommodation in the Old Town to see the stupas.

2026-06-19 • via Nuitee
R
Renata • extended_group • cz
6
2026-04-14 • via Nuitee
M
Maria Paula • extended_group • au
6
Not great
Pros:

The pool was great to enjoy after a long and hot day. Staff friendly and even changed our dinner when we say it was too spicy. We appreciate their hospitality

Cons:

Rooms were very dirty, mould on the toilet and several cockroaches. Food was not bad but unfortunately the worst we had in Sri Lanka.

2026-03-27 • via Nuitee
A
Alain • family_with_children • fr
7
Pros:

La piscine, l'emplacement et le dévouement de l'hôtelier.

Cons:

Mériterait un peu plus de propreté dans la chambre.

2026-03-22 • via Nuitee
D
DANIEL • couple • gb
9
2026-03-14 • via Nuitee
Y
Yohan • family_with_children • lk
5
2026-03-07 • via Nuitee
J
Jia • couple • cn
7
2026-03-03 • via Nuitee
K
Kokularamanan • family_with_children • lk
7
2026-03-02 • via Nuitee
S
Sue • solo_traveller • gb
8
Pros:

Helpful & friendly staff
Good breakfast

Cons:

You have to phone if you want to get back in after 10pm

2026-02-27 • via Nuitee
S
saman • family_with_children • lk
7
2026-02-14 • via Nuitee
G
Grant • family_with_children • de
8
Waasala
Pros:

Nice pool and garden. Nice vine covered terrace next to our room.

Cons:

Breakfast was okay but nothing special. Room was rather dark and overall the price was a bit high for what was actually offered

2026-02-13 • via Nuitee
M
Mary Bernadette • family_with_children • gb
9
Beautiful central location
Pros:

Beautiful location, very well kept gardens and a lovely pool to swim in.
All staff very professional, attentive and helpful. The accommodation was spacious. It has a lovely dining room , bar and veranda.

Cons:

Nil

2026-02-12 • via Nuitee
D
Dimity • couple • au
9
Nice boutique style stay with places to relax after a day out exploring.
Pros:

The staff were very helpful. The pool was great. The rooms and relaxing areas were very comfortable and relaxing.
The breakfast and dinner were delicious. Being the start of the season there were a few 'Fawlty Towers' type moments which only made the place more amiable.

2026-01-28 • via Nuitee
W
Weerawarnakuruk • family_with_children • ca
10
Pros:

The manager and the entire staff was very friendly and accomodative. The food was awesome. Also it was a beautiful location.

2026-01-19 • via Nuitee
K
Kasun • couple • lk
8
2026-01-19 • via Nuitee
L
Léa • couple • fr
8
Pros:

Le personel, spécialement Roméo, était extrêmement gentil et à notre attention. Très bon petit déjeuné.

Cons:

Il n'y avait pas d'eau chaude dans notre chambre, et la douche se trouve directement dans la salle de bain, sans séparation.

2026-01-19 • via Nuitee
B
Begoña • family_with_children • es
8
MUY AGRADABLE.
Pros:

Personal muy amable.. el hotel es bonito, sobre todo exteriores y piscina.
Agua caliente en la ducha.

Cons:

Nos tuvieron que cambiar de habitación porque el inodoro estaba mal y AA hacía mucho ruido. En la nueva habitación no había luz en el baño. Había humedad pero la ubicación del hotel hace que sea normal.

2026-01-14 • via Nuitee
J
Joshua • family_with_children • in
10
Pros:

Very kind management/owner. Lovely food that he would plan ahead with us. Pretty grounds. Very committed to sustainability.

Cons:

Nothing to critique. Nice hotel!

2025-12-25 • via Nuitee
N
Nalani • extended_group • us
10
2025-12-18 • via Nuitee
R
Ruben • couple • be
6
2025-12-17 • via Nuitee