Silka Cheras Kuala Lumpur

Hotels
•
Dorsett Hotels & Resorts
7.3 (3053 reviews)
KM10 Jalan Cheras , Kuala Lumpur , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean environment
Comfortable rooms
Good breakfast
Cons:
Poor service
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.41
Multiple mentions of cleanliness issues in rooms and presence of cockroaches.
Service
6.68
Mixed reviews; some praised service while others reported issues with staff communication.
Location
7.92
Location praised for proximity to MRT and cleanliness of surrounding area.
Room Quality
7.37
Rooms described as nice and comfortable, though some had issues like lack of privacy.
Amenities
7.4
Amenities mentioned include parking, although issues with noisy rooms were noted.
Value for Money
7.86
Considered reasonable pricing for the location and services offered.
Food and Beverage
7.41
Breakfast received positive feedback, though some did not partake.
Overall Experience
7.38
Overall experiences varied; some very dissatisfied and others had a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:18

Property Description

Prime Location
Conveniently situated across Taman Connaught MRT Station and adjacent to Cheras Sentral Shopping Mall.

Modern Amenities
Featuring meeting/banquet facilities, a fitness centre, and an on-site restaurant for a comfortable stay.

Room Features
Air-conditioned rooms with a 32-inch LED TV, personal safe, minibar, and marble bathroom with shower facilities.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Silka Cheras Kuala Lumpur now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The hotel reserves the right to pre-authorize guest's credit cards upon booking.
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At check in, guests are required to present the credit card used to guarantee the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 3053 reviews
Cleanliness: 6.41
Service: 6.68
Location: 7.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 7.38
N
Nur Habibah Maisarah binti • solo_traveller • my
1
Tak pernah dapat hotel sebegini😭
Cons:

Saya tidak tahu untuk masuk ke hotel agak sukar dan mengelirukan..staf dikaunter tidak beritahu..semasa memasuki parking saya tidak jumpa tempat masuk ke hotel..saya call reception bertanya tetapi staf menjawap 'tidak tahu',selepas panggilan ke2 dibuat, saya tanya sendiri orang awam yang berada di tempat parking dan berjaya masuk namun salah lift.. kemudian sy call semula..baru staf tggu sy di tempat lift yg salah..setelah menaiki lift yang betul, pintu pula tidak boleh dibuka, call lagi dan selepas berapa minit baru berjaya masuk bilik..masuk bilik pula.. bilik tidak memuaskan, ada stain dibantal dan tilam, ada juga stain di carpet..dan bilik air juga(tidak ambil gambar)

2026-09-09 • via Nuitee
S
Sudirman • solo_traveller • my
9
Nice and clean place to stay.
2026-09-08 • via Nuitee
A
Adam • solo_traveller • my
9
2026-09-06 • via Nuitee
W
Wan Mohamad Ali • couple • my
8
Thank You
Pros:

good

Cons:

nothing

2026-09-06 • via Nuitee
M
Mohd • solo_traveller • my
8
2026-09-05 • via Nuitee
K
kc liew • solo_traveller • my
9
2026-09-04 • via Nuitee
K
Khairul • couple • my
10
2026-09-03 • via Nuitee
A
Ahmad • solo_traveller • my
6
Pros:

Spacious rooms

Cons:

Aircond very slow,evening until late night still not cold..please improved

2026-08-31 • via Nuitee
M
Mohamad Adib • couple • my
8
2026-08-30 • via Nuitee
H
Hisham • couple • my
6
2026-08-30 • via Nuitee
H
Hisham • couple • my
6
2026-08-30 • via Nuitee
H
HAORAN • couple • cn
1
2026-08-24 • via Nuitee
S
selva • couple • my
5
Need to improve a lot in cleaness and room facilities.
Pros:

Location

Cons:

Room Aircon not cold , I have feedback not cold enough and action taken not resolve the issue. Breakfast very less items provided. Hotel room carpet not clean and got burnt some places and curtains super dirty. Pillow case got stained.

2026-08-23 • via Nuitee
N
NORIHAN • couple • my
8
2026-08-22 • via Nuitee
G
Goh • solo_traveller • my
8
Pros:

Near Cheras

Cons:

Near Night Market

2026-08-21 • via Nuitee
W
Wan Muhd Azha • couple • my
9
2026-08-18 • via Nuitee
N
nor hasni ahmad • solo_traveller • my
2
2026-08-18 • via Nuitee
A
Amer • couple • ch
5
2026-08-17 • via Nuitee
F
Faris • family_with_children • my
10
2026-08-17 • via Nuitee
E
Efendi • couple • my
9
Improve your breakfast buffet
Pros:

Cozy room

Cons:

The breakfast

2026-08-17 • via Nuitee