Avani Central Hanoi Hotel

Hotels
9.7 (763 reviews)
22 Quan Su, Hoan Kiem , Hanoi , vn

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Central location
Clean and well-kept rooms
Good amenities
Cons:
Inconsistent cleanliness
Noise issues in certain rooms

Categories

Cleanliness
9.04
There was a cockroach in the bathroom and inconsistent cleanliness noted in some reviews.
Service
10
Most reviews highlight friendly and helpful staff, showing excellent service.
Location
10
The hotel is centrally located, making it convenient for guests.
Room Quality
10
Many reviews mention well-equipped, clean, and comfortable rooms.
Amenities
9.51
Facilities mentioned as modern and adequate.
Value for Money
10
Multiple guests appreciated the reasonable prices for the quality provided.
Food and Beverage
9.05
Breakfast options could be improved but generally well-prepared.
Overall Experience
10
Overall satisfaction with the hotel and positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:11

Property Description

Luxurious Accommodations
Avani Central Hanoi Hotel offers stylish rooms with modern amenities, including flat-screen TVs and private bathrooms.

Exceptional Dining Experience
Guests can indulge in a variety of culinary delights at the hotel's restaurant, serving a fusion of American, British, French, and Asian cuisine.

Convenient Location
Located in the heart of Hanoi, guests can easily access popular attractions such as St. Joseph Cathedral and Ha Noi Railway station.

To experience luxury and convenience in the vibrant city of Hanoi, book your stay at Avani Central Hanoi Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

9.7
Based on 763 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.51
Value for Money: 10
Food and Beverage: 9.05
Overall Experience: 10
L
Lucas couple gb
10
Pros:

The hotel stands out for its beautiful, elegant design and its light, airy feel. It is also very well located, which makes it easy and convenient to explore the surroundings. During my stay, I found the staff to be especially attentive and dedicated, always paying close attention to guests’ needs and delivering service with a warm and professional attitude.

2026-05-29 via Nuitee
L
Lauren couple gb
10
A very comfortable and peaceful place overall
Pros:

The space is clean, quiet, and well kept, which makes it easy to feel at ease during the stay. Everything felt calm and organized, perfect for relaxing. The staff stood out for their enthusiasm and friendliness, always willing to assist and make sure guests were comfortable.

2026-05-29 via Nuitee
G
Gabriel extended_group au
10
Pros:

We really enjoyed staying here because of the excellent location right in the center of Hanoi’s Old Quarter. Everything was within walking distance, including restaurants, cafés, markets, and popular tourist spots. The room was very clean and comfortable, and the staff were kind friendly, and always ready to assist us with anything we needed.

2026-05-27 via Nuitee
L
Louie extended_group us
10
Pros:

This hotel delivers an excellent standard of accommodation with a comprehensive range of services available to guests The facilities are well maintained clean and designed to provide a comfortable stay What I appreciated most was the professionalism of the staff They were consistently attentive courteous and proactive in ensuring that all guest needs were met promptly Their enthusiasm and dedication to service greatly enhanced the overall experience I would confidently recommend this hotel to other travelers visiting the area

2026-05-27 via Nuitee
J
Jonathan extended_group au
10
I spent a few days in Hanoi and had such a lovely time
Pros:

The hotel was spotless, easy to access, and close to many places around the city. What I loved most was how friendly and cute the staff were — they always greeted guests with a smile and made the atmosphere feel very warm and comfortable. Definitely a place worth staying if you have the chance.

2026-05-26 via Nuitee
R
Rosie extended_group gb
10
Pros:

Staying here was a great experience thanks to the perfect location in the Old Quarter. It was easy to explore the neighborhood on foot and find plenty of restaurants nearby. I was also happy that my room on a higher floor stayed quiet and relaxing throughout the night. The buffet breakfast exceeded my expectations, especially because there were so many good vegetarian options available every morning.

2026-05-26 via Nuitee
S
Shalonda extended_group us
10
I left with very warm memories and would happily return again
Pros:

I had the chance to stay at this hotel last August, and it was truly a wonderful choice for my trip. The hotel is located in the heart of Hanoi’s Old Quarter, surrounded by many conveniences, and just about a 2-minute walk to Circle K. I have honestly never experienced a bed as soft and comfortable as the one here. The reception staff are very beautiful, cheerful, and always ready to help. Special thanks to Ms Catherne, Anna, Demi, and everyone.

2026-05-25 via Nuitee
I
Isabel extended_group au
10
Pros:

Having stayed here several times, I remain genuinely impressed by the hotel and its warm, friendly staff. Each visit has been smooth, comfortable, and consistently enjoyable, which speaks to the quality of service provided. The hotel’s central location in Hanoi is another standout feature, making it incredibly easy to explore the city and access everything within a short time. It is an excellent choice for travelers who value both hospitality and convenience.

2026-05-25 via Nuitee
R
Rose couple au
10
This is easily one of the best hotels I have stayed at in Hanoi
Pros:

I was especially impressed by the beautifully designed interior, where every detail seems carefully selected and well thought out. The rooms are spotless, comfortable, and create a very relaxing atmosphere after a busy day in the city. The service is another highlight of the experience. The staff are warm, professional, and always attentive without being intrusive. Their hospitality made me feel welcomed throughout my entire stay. Everything about this hotel reflects quality and attention to detail. It has definitely become my first choice whenever I travel to Hanoi.

2026-05-23 via Nuitee
J
Jai family_with_children au
10
Pros:

This hotel offers four major highlights that should not be missed. The first is the fantastic location in Hanoi’s Old Quarter, making it easy to explore the city enjoy the local atmosphere. The second is the hotel’s modern design, cleanliness, and well-maintained facilities, which made the stay very comfortable. Another highlight was the excellent food and beverage service, with quality meals and a pleasant dining experience. Most importantly, the staff were truly exceptional throughout our stay. Their kindness, professionalism, and attention to detail made us feel welcomed and well taken care of at all times.

2026-05-23 via Nuitee
K
KatherinE couple gb
10
It really makes a difference in the overall experience of staying here
Pros:

I’ve stayed at this hotel multiple times, and what keeps me coming back is the amazing staff. Every department, from the reception desk to the bell service, delivers consistently warm and professional hospitality. They are always energetic, smiling, and genuinely willing to help guests with anything they need. Check-in and check-out are always smooth because the reception team handles everything so efficiently. The belmen are equally helpful and attentive, making sure guests feel taken care of from the moment they arrive. There’s a very positive atmosphere throughout the hotel thanks to their attitude. It never feels like just standard service — it feels personal and sincere. I always appreciate how they go out of their way to make guests feel welcome.

2026-05-22 via Nuitee
M
Massimiliano solo_traveller it
6
Addebitato per aver rotto un porta sapone. Male!! Anche la colazione
Pros:

Prezzo e buona posizione

Cons:

Mi hanno addebitato soldi per aver rotto un porta sapone!!! Ma stiamo scherzando. Vergogna
Colazione pessima, con poca scelta e prodotti economici

2026-05-20 via Nuitee
I
Isabel couple au
10
One of the best parts of our stay was the exceptional hospitality from the hotel staff
Pros:

Every person we interacted with was cheerful, attentive, and always willing to help with a smile. Catherine and Demi in particular made a strong impression on our family with their caring and thoughtful service. They went out of their way to ensure we had a comfortable and enjoyable stay. Their warm attitude created such a welcoming atmosphere that we immediately felt at ease. Traveling with family can sometimes be stressful, but the staff made everything feel smooth and relaxing. We truly appreciated all the kindness shown to us during our time in Hanoi. By the end of the trip, we all agreed that we would absolutely stay here again on our next visit.

2026-05-20 via Nuitee
B
Bradley extended_group gb
10
I would not hesitate to stay here again in the future
Pros:

My first stay at Avani Hotel turned out to be a very positive experience that exceeded what I initially expected. The hotel has a welcoming atmosphere, and everything from arrival to departure felt well handled. The reception team was friendly and efficient, making the check-in process quick and easy. I also noticed how professional the restaurant staff were, always attentive and polite during meals. The level of service remained consistent throughout my stay, which made everything feel smooth and stress-free. My room was comfortable and well maintained, providing a relaxing space after busy days. The overall environment felt calm and well organized, which added to the comfort of the stay. What impressed me most was the genuine professionalism of all the staff members I interacted with. It felt like they truly cared about guest satisfaction.

2026-05-20 via Nuitee
M
Mollie couple gb
10
Pros:

We really enjoyed the convenient location, just a short distance from Hoan Kiem Lake and St. Joseph’s Cathedral. It made exploring Hanoi much easier and more enjoyable. The staff were attentive, friendly, and always ready to assist whenever we had questions or needed support. What we loved most was the warm and cozy atmosphere throughout the hotel, which made our stay feel relaxing and comfortable.

2026-05-19 via Nuitee
J
Joel extended_group au
10
Our stay here was excellent in every way
Pros:

The hotel felt incredibly warm, peaceful, and comfortable, making it the perfect place to relax after exploring the city. Out of all the hotels we stayed in during our trip around Vietnam, this was definitely one of the most memorable because of the welcoming atmosphere and high level of comfort provided.

2026-05-19 via Nuitee
A
Aileen couple de
8
Gute Basis für einen Aufenthalt in Hanoi
Pros:

Die Lage ist top! Mitten im Geschehen und alles fussläufig zu erreichen. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück ist super. Eierspeisen werden frisch zubereitet.

Cons:

Auf dem Foto des gebuchten Zimmers war ein Fenster im Bad zu sehen - das entsprach leider nicht der Realität. Das Zimmer hatte gar kein Fenster. Die Klospülung funktionierte leider nur manchmal und es roch bei betreten des Zimmers sehr stark nach Kanalisation. Das Haus ist sehr hellhörig sodass man im 2. Stock die Gespräche an der Rezeption hören kann. Im Zimmer wurde es nicht komplett dunkel da es ein Fenster zum Flur gab, welcher dauerhaft hell beleuchtet wird.

2026-05-18 via Nuitee
T
Taylah couple au
10
Pros:

One of the best things about the property is its outstanding location in the heart of the Old Quarter, making it easy to explore the city, enjoy local food, and visit nearby attractions on foot. We especially loved the weekends when the streets became pedestrian-only and the entire neighborhood turned lively and full of energy. The hotel staff deserve special recognition for their exceptional hospitality. They were always friendly, welcoming, attentive, and genuinely enthusiastic about helping guests have the best possible experience. Their service made us feel comfortable and appreciated throughout our stay. Breakfast was also excellent, with delicious food and a good variety of choices available each morning. Everything about the stay exceeded our expectations.

2026-05-18 via Nuitee
R
roberto couple es
10
Muy buena atencion del personal
2026-05-17 via Nuitee
E
Emily extended_group au
10
Pros:

I have been to Hanoi and stayed at this hotel many times, and I have a very good impression of it. The hotel is excellent, the service is wonderful, and I also received great support from Catherine. I will definitely come back to this hotel when I visit Hanoi again.

2026-05-15 via Nuitee