StarQ Hotel Bukit Bintang

Hotels
7.9 (1873 reviews)
89 Jalan Bukit Bintang , Kuala Lumpur , MY

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6.04
Issues reported with cleanliness, including mouse in the room and stained bedsheets.
Service
9.01
Generally helpful staff, although some negative experiences with room allocation.
Location
9.55
Excellent location, very convenient and central.
Room Quality
7
Mixed reviews on room quality; some problems with room allocation and noise.
Amenities
7.53
Facilities need improvement, including reported lack of room service.
Value for Money
7.99
Fair value considering location, but issues in service and cleanliness affect overall perception.
Food and Beverage
8.54
No specific mentions from reviews, assumed standard for the hotel.
Overall Experience
7.51
Overall experience affected by issues with service and cleanliness despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:34

Property Description

Central Location
StarQ Hotel Bukit Bintang is nestled in the heart of the vibrant Bukit Bintang district, just steps away from popular attractions such as Berjaya Times Square and Pavilion Kuala Lumpur.

Comfortable Rooms
Guests can unwind in well-appointed air-conditioned rooms featuring modern amenities like a flat-screen TV, safety deposit box, and a private bathroom with a refreshing shower.

Convenient Services
Enjoy the convenience of free WiFi, room service, and a shuttle service arranged by the friendly 24-hour front desk staff at StarQ Hotel Bukit Bintang.

For a memorable stay in Kuala Lumpur, book your room at StarQ Hotel Bukit Bintang today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.9
Based on 1873 reviews
Cleanliness: 6.04
Service: 9.01
Location: 9.55
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 7.51
N
Nandeesh • extended_group • in
8
2026-10-13 • via Nuitee
M
MD. ZAKIR HOSSAIN • extended_group • bd
1
2026-10-13 • via Nuitee
A
Amieza • solo_traveller • my
1
Cons:

I didn’t get to stay at this hotel because of an issue on their side. After making a booking, I was informed that the room was unavailable due to a leaking/maintenance issue, so I had to find another place to stay.

It was really inconvenient and disappointing, especially since I had already made a booking. I understand that unexpected issues can happen, but the hotel should have handled the situation better instead of leaving guests to sort out their own accommodation.

Just to be clear, I didn’t actually stay at the hotel. This review is based on my booking experience.

2026-10-12 • via Nuitee
D
Danish • extended_group • bn
4
2026-10-12 • via Nuitee
R
Rachel • couple • fr
10
Would recommend 100% !
Pros:

The location was top notch, the rooms are very clean and spacious and the staff is very kind, warm and helpful. Very good value for money.

Cons:

If you get a room facing the street is get’s very noisy at night cause the hotel is near the main crossroads of Bukit Bintang and it’s very lively all night

2026-10-11 • via Nuitee
N
NITHUN • family_with_children • au
7
2026-10-11 • via Nuitee
I
Iyad • solo_traveller • sa
1
Pros:

Nothing

Cons:

The stuffs where so rude and so unhelpful

2026-10-09 • via Nuitee
A
Alim • couple • sg
10
2026-10-08 • via Nuitee
J
Janan • family_with_children • au
1
Very disappointing stay. The location was not suitable, the room was not clean, it was very noisy, and I still have not
Pros:

Nothing. Unfortunately, I was very disappointed with my stay.

Cons:

The location was not suitable for us. The room was not clean, with spider webs and a spider inside. There was also a lot of noise, which made it very uncomfortable to stay. I left after only one night because of these problems. I also requested a refund for the unused nights, but I still have not received my money back.

2026-10-08 • via Nuitee
J
Jasmine • couple • mm
10
2026-10-07 • via Nuitee
S
SU • solo_traveller • my
6
2026-10-07 • via Nuitee
H
Hamizan • solo_traveller • us
10
2026-09-19 • via Nuitee
S
Suryati bt Nordin • solo_traveller • my
10
Pros:

Good

2026-09-19 • via Nuitee
I
ishak • solo_traveller • dz
7
Pros:

اعجبني موقعه و عاملين فيه جيدين

2026-09-18 • via Nuitee
S
shakat • extended_group • bd
10
2026-09-18 • via Nuitee
M
MOHAMAD RASAD BIN • extended_group • my
10
Will stay again
Pros:

So good

2026-09-18 • via Nuitee
I
Indra Sahrel Han • solo_traveller • my
8
2026-09-17 • via Nuitee
M
MMarzuki • solo_traveller • my
8
Pros:

Bilik bersih dan selesa

Cons:

Tiada

2026-09-16 • via Nuitee
G
Ghulam • solo_traveller • my
10
2026-09-15 • via Nuitee
R
Rodduan • solo_traveller • my
1
2026-09-15 • via Nuitee