Hotel Escala Colonia Roma

Hotels
8.7 (531 reviews)
Coahuila 25 , Mexico City , mx

Facilities

Parking
Non-smoking rooms
Room service
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Secured parking
See all facilities

Review Highlights

Pros:
Clean
Convenient location
Professional staff
Good value
Cons:
Noise issues from outside
Basic room quality
Lack of soundproofing

Categories

Cleanliness
8.28
Reviews indicate that the hotel is generally clean, although some guests noted issues with noise seeping in from outside.
Service
9.25
Guests consistently praised the professionalism and helpfulness of the staff.
Location
9.29
The location received high marks for convenience to metros and general accessibility.
Room Quality
7.74
Rooms were described as basic and some had issues with ventilation and soundproofing.
Amenities
8.77
While some amenities were acknowledged as adequate, there were some concerns about soundproofing.
Value for Money
8.73
Guests found value for money to be reasonable, particularly for short stays.
Food and Beverage
8.78
No specific comments noted on food and beverage, assumed standard quality for this hotel tier.
Overall Experience
8.75
Despite some noise issues, the overall experience was positive with satisfactory services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:31

Property Description

Central Location
Hotel Escala Colonia Roma is ideally located in the heart of Mexico City's Roma district, providing easy access to popular landmarks like The Angel of Independence and Chapultepec Castle.

Comfortable Accommodations
Relax in well-appointed rooms featuring modern amenities such as flat-screen TVs, private bathrooms, and cozy bedding, ensuring a comfortable stay for all guests.

Convenient Services
Enjoy complimentary WiFi, room service, and a 24-hour front desk at Hotel Escala Colonia Roma, making your stay hassle-free and convenient.

Book your stay today at Hotel Escala Colonia Roma for a memorable experience in Mexico City.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 531 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
S
Sebastian couple co
9
2026-06-01 via Nuitee
C
Caitlin solo_traveller us
9
Nice Hotel in Roma Norte
Pros:

It was good for the price you pay. Rooms were clean. You can rent a hair dryer with your ID. Shower and bed were nice. They cleaned the room everyday. It is near a lot of things in Roma Norte, so very walkable.

Cons:

No hotel restrooms to get ready if you couldn't check into your room. I got there at 12 PM and had to get ready in a gross restroom outside the hotel property. It was not comfortable.

2026-05-29 via Nuitee
A
Ayalaaa solo_traveller mx
9
Pros:

La limpieza

Cons:

--------

2026-05-27 via Nuitee
A
Arturo Mondragón solo_traveller mx
10
Pros:

Que nunca mos fallam! Cuando salilos tarde del trabajo siempre será muestra primer opción

Cons:

Todo muy bien

2026-05-23 via Nuitee
H
Hashem solo_traveller lb
3
Wouldn't repeat.
Pros:

Good location and nice staff.

Cons:

No elevator, no air-conditioner, no food/drinks whatsoever, AND bad cleaning. I had two big roaches enter my room on the ground floor, so I requested a room change, and because there is no elevator, I had to carry my 4 luggage pieces upstairs. The cleaning quality is quite poor too, I found nose-dirt on the walls, some hairs in the towels and on the floor, and some dirt/dust in the corners and around furniture.

2026-05-22 via Nuitee
T
Trejo solo_traveller mx
9
Excelente opción, limpia y silenciosa entre semana.
Pros:

Me gustó mucho la limpieza del cuarto y cama, este es un lugar sin chinches ni cosas raras que lamentablemente a veces es muy recurrente en hoteles. Con respecto al tema del ruido, leí varios comentarios acerca del ruido, sin embargo, en mi experiencia personal, solo nos quedamos una noche entre semana y fue súper tranquila.

Cons:

Creo que sí tuviera servicio al cuarto sería un súper plus que les daría todavía un mejor valor.

2026-05-20 via Nuitee
O
Orlando extended_group mx
2
De Mal gusto.
Cons:

Se nos llamó la atención por un olor a cigarro en la habitación, cuando en realidad nosotros no consumimos ningún tipo de cigarrillo dentro del hotel, es de muy mal gusto que entren a hacer el aseo y estén revisando entre las pertenencias que sí y que no llevan los huéspedes, el consumo personal de Cannabis no debería ser motivo de un llamado de atención mientras no se realice en lugares prohibidos, además de cobrar el estacionamiento en su propio establecimiento y estar soportando las caras de la señora de recepción que nos atendió de mala gana, como si no mereciéramos hospedarnos ahí.

no me vuelvo a hospedar en este establecimiento.

2026-05-20 via Nuitee
M
Martha Eugenia extended_group mx
9
Cons:

la puerta del baño no cerraba adecuadamente

2026-05-18 via Nuitee
A
Ariana couple mx
9
2026-05-17 via Nuitee
A
ALEX family_with_children co
9
Excelente costo beneficio
Pros:

Ubicación

Cons:

No tiene aire acondicionado

2026-05-17 via Nuitee
M
Manolito solo_traveller be
8
Pros:

Bien situé

Cons:

Pas de fenetre qui donne dehors, isolation sonore des toilettes a revoir

2026-05-17 via Nuitee
M
Mary solo_traveller ca
8
2026-05-14 via Nuitee
C
Callum solo_traveller gb
7
Nice place in a great neighbourhood with kind staff.
Pros:

Staff are friendly and helpful - offered to look after my bags - was all very easy checking in and out :)

Cons:

The walls are very thin, so noise between rooms, the road, and in general is a bit tricky. I was only there for one night but I think for a longer stay it would be difficult.

2026-05-13 via Nuitee
F
Fernanda couple br
1
Cons:

During the night it felt it was during daylight.. even with curtains closed.
Bathroom window faced the reception.
Cockroach found on the room.

2026-05-12 via Nuitee
I
Inês solo_traveller pt
8
Pros:

The location is great, close to everything and in a safe and quiet neighborhood. The room was clean and it's spacious, all the facilities in the room.

Cons:

It's an impersonal option, just to sleep.

2026-05-12 via Nuitee
H
Hans Taveras solo_traveller do
7
2026-05-10 via Nuitee
L
Leo solo_traveller us
9
EXCELLENT STAY. VERY FUNCTIONAL.
Pros:

Very functional
Good location
Everything there you need
Nice staff.

Cons:

Coffee would be nice in the lobby to start the day

2026-05-08 via Nuitee
M
manuel solo_traveller mx
10
Pros:

Ubicación y amabilidad

Cons:

El sonido de la bomba de agua tan temprano

2026-05-06 via Nuitee
Q
Quirós couple cr
9
Buen lugar para quedarse y conocer CDMX
Pros:

Me gustó mucho el hotel, limpieza, servicio, ubicación

Cons:

Que no hay elevador y que no cumplieron mi solicitud de que las dos habitaciones fueran contigüas

2026-05-05 via Nuitee
R
Renata couple br
7
Muy muy basico, pero bien ubicado
Pros:

La localizacion es muy buena, cerca a todo de la Roma

Cons:

El hotel no tiene ninguna estructura.
Uno no consigue no siquiera un vaso desechable, o calientar agua. Cero estructura, muy simple.
Y la habitacion tenia una ventana interna a un patio del hotel. O sea que cero privacidad, entonces que nos quedamos todos os dias con ventana totalmente certada.
El baño, en la ducha, tampoco tiene donde ponerse la cosas (shampoo, jabon..)

Muy muy basico

2026-05-01 via Nuitee