Hotel Florencia Poza Rica

Hotels
8.6 (50 reviews)
Prolongacion 2 de Enero 128 Col Benito Juarez , Poza Rica de Hidalgo , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Food quality
Cons:
Cleanliness issues
Room noise
Insufficient towels

Categories

Cleanliness
7.1
The bathroom and room cleanliness were mentioned as inadequate.
Service
9.6
The reception staff was very friendly and helpful.
Location
9.6
The location is described positively but some may find it confusing due to roadwork.
Room Quality
6.6
Rooms were reported to have issues, such as noise from a nightclub and poor window coverings.
Amenities
8.6
Amenities were not specifically mentioned but are average for similar hotels.
Value for Money
9.1
Some reviews indicate that the price point is reasonable.
Food and Beverage
9.1
Food quality in the hotel was mentioned positively.
Overall Experience
9.1
General sentiment indicates mixed experiences with enough positives to maintain an overall good rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:43

Property Description

Convenient Location
Hotel Florencia Poza Rica is ideally situated in Poza Rica de Hidalgo, just 20 km from the historic site of El Tajin, offering easy access to explore the area's attractions.

Modern Amenities
Guests can enjoy a comfortable stay with access to a fitness centre, free WiFi, room service, and a 24-hour front desk. The rooms are well-equipped with a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries.

Family-Friendly Accommodation
The hotel features family rooms, making it a perfect choice for travelers with children. Each room is furnished with a desk, cozy seating area, and offers quality bed linen and towels for a relaxing experience.

Experience convenience and comfort at Hotel Florencia Poza Rica. Book your stay now for a memorable visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 50 reviews
Cleanliness: 7.1
Service: 9.6
Location: 9.6
Room Quality: 6.6
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 9.1
L
Lily • couple • mx
6
No volveremos
Pros:

No

Cons:

No había agua caliente y el baño estaba sin agua caliente, la programación de la tele y la comida era cara.

2026-10-08 • via Nuitee
J
Joel • solo_traveller • mx
6
Pros:

La atención del personal

Cons:

La relacion calidad precio. Por 800 no los valió. El aire acondicionado era viejo y servía a medias.

2026-09-14 • via Nuitee
S
salvador • couple • mx
8
2026-03-19 • via Nuitee
R
Roberto • couple • mx
10
Pros:

Todo

Cons:

Que me den habitaciones hasta abajo

2026-03-13 • via Nuitee
M
Margarita • extended_group • mx
9
2026-03-13 • via Nuitee
P
Popocatl • couple • mx
10
Felicidades
Pros:

Atención del personal

Cons:

Nada

2026-03-08 • via Nuitee
M
margarita • family_with_children • mx
4
Malo para un descanso adecuado
Pros:

Nada todo super equis

Cons:

Pero 0 puntos en confor las camas muy duras y las almohadas igual

2026-03-07 • via Nuitee
R
Rubén • couple • mx
9
2026-02-23 • via Nuitee
A
Arenas • solo_traveller • mx
8
ATENCIÓN A LOS FALTANTES!!!!!
Pros:

Es cómodo, y seguro!!!!!
Limpio y la atención buena.

Cons:

Falta de papel de baño ,jabón y shampoo!!!!!!
Tienes k bajar a pedirlo!!!!!
Mas atención en eso xfavor!!!!

2026-01-15 • via Nuitee
G
Griselda • couple • mx
10
Pros:

Tiene excelente ubicación, está muy cerca del boulevard para tomar algún transporte particular , está cercano a Av 20 de nov donde hay variedad gastronómica y lugares de esparcimiento, tiene habitación y camas limpias .

Cons:

me preocupaba el hecho de que él estacionamiento no se encuentre con vigilancia o no exista seguro alguno para los clientes en caso de robo total o parcial

2026-01-15 • via Nuitee
R
Roberto Ivan • solo_traveller • mx
9
2026-01-13 • via Nuitee
V
Vargas • couple • mx
10
2026-01-11 • via Nuitee
F
Flore • extended_group • fr
5
Pas catastrophique, mais pas très agréable non plus
Pros:

La localisation d'un restaurant très agréable au RDC de l'hôtel.

Cons:

L'hôtel est accolé à une boîte de nuit, c'est donc très bruyant. Les fenêtres de notre chambre donnaient sur le couloir, avec seulement des rideaux sans possibilité de faire le noir complet. La salle d'eau est peu engageante : murs sales, paroi de douche calcairisée de même que les mitigeurs qui peinent à couler...

2026-01-10 • via Nuitee
N
Nuñez • couple • mx
5
2025-12-31 • via Nuitee
M
Manuel • family_with_children • mx
4
No es lo que muestran en fotos, descuidado
Pros:

Le precio

Cons:

Ya muy antiguo se ve el baño y muebles

2025-12-28 • via Nuitee
K
Kris • extended_group • mx
10
2025-12-27 • via Nuitee
V
Vargas • couple • mx
9
2025-12-21 • via Nuitee
R
Rubén • couple • mx
9
Cons:

Tv

2025-12-12 • via Nuitee
H
Hipolito • solo_traveller • mx
10
Cons:

Sólo dan una toalla y muy pequeña

2025-12-01 • via Nuitee
L
Luis Gales • couple • mx
10
2025-09-20 • via Nuitee