Hotel Gran Plaza Euromaya

Hotels
8 (311 reviews)
Cuarta Calle Poniente 22-A , Antigua Guatemala , gt

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Beautiful rooftop deck
Cons:
Aging rooms
Humidity issues
Uncomfortable beds

Categories

Cleanliness
7.33
Bathroom damp, concerns with humidity and aging rooms reported.
Service
8.8
Staff were kind and accommodating, with specific mentions of helpfulness.
Location
8.84
Perfect location near central plaza, a common positive theme across reviews.
Room Quality
6.79
Aging rooms with reports of discomfort and poor ventilation.
Amenities
7.82
Rooftop terrace and courtyard received positive mentions; some need for updates.
Value for Money
7.78
Overall value corresponds to the location and service, though some issues noted.
Food and Beverage
8.33
Breakfast described as nice, beautiful rooftop food and views.
Overall Experience
8.3
Generally positive experiences highlighted with few major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:08

Property Description

Charming Hotel Euro Maya Suites in the Heart of Antigua

Rustic Elegance: Each room at Euro Maya Suites is beautifully adorned with rustic décor, offering a comfortable stay with modern amenities including a flat-screen TV, desk, and garden views.

Exciting Excursions: Explore Antigua and its surroundings with ease as the hotel organizes coffee tours, city tours, and visits to nearby attractions such as Atitlán Lake and Pacaya Volcano.

Prime Location: Situated just steps away from Sacatepéquez Central Park and minutes from the handicraft market, Euro Maya Suites is the perfect base for your Antigua adventures.

Ready to experience the charm of Euro Maya Suites? Book your stay now and make unforgettable memories in Antigua!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$25 per person per night when using an available extra bed.
    People 12 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 311 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
H
Hugo Fernando • couple • gt
5
Ubicación excelente, la calidad no tanto
Pros:

La ubicación

Cons:

Una de las dos camas estaba en mal
Estado se hundía mucho no paraba de hacer ruido cada que uno se movía, a las 7 de la mañana hacen un montón de ruido arrastrando sillas en la terraza

2026-07-21 • via Nuitee
E
echeverria • couple • gt
10
Excepcional
Pros:

Excelente atención y limpieza, muy buena ubicación

2026-07-20 • via Nuitee
M
Mercedes Anais • solo_traveller • us
10
Excellent location, close to the main hub. Friendly staff.
Pros:

Location

Cons:

Sometimes it gets a little noisy

2026-07-19 • via Nuitee
O
Oscar • couple • us
3
I would not recommend this place. Uncomfortable beds, mold, and unfriendly service. No maintenance! Tv doesn’t work no N
Pros:

Only the rooftop, but everything looks so un kept

Cons:

Nothing!

2026-07-15 • via Nuitee
D
David • solo_traveller • us
10
Pros:

The location was perfect. Beautiful place. How clean the hotel was. The staff were very friendly.

Cons:

I have nothing negative to say!!!

2026-07-14 • via Nuitee
B
Barrientos De Mota • solo_traveller • gt
10
Pros:

Muy limpio, cómodo, céntrico y el personal muy atento y educado

Cons:

Que no hay parqueo

2026-06-15 • via Nuitee
V
Vivisitiamo • solo_traveller • it
9
Ottima posizione
Pros:

Struttura molto caratteristica con una ottima posizione comoda per girare a piedi il centro di Antigua e comoda per le escursioni organizzate che partono da molto vicino.

Cons:

Stanza molto rumorosa, finestre e porte estetiche ma poco funzionali. Inoltre il materasso e le lenzuola non erano ben puliti ho trovato dei capelli e delle macchie ma era troppo tardi per cambiarle.

2026-06-14 • via Nuitee
J
Jeroen • solo_traveller • be
10
A must stay when visiting Antigua
Pros:

What is not to like, very friendly staff. The location is good. And the terraza is a must see. Rooms are clean and the bed is comfortable

2026-05-29 • via Nuitee
T
Thomas • couple • us
10
Pros:

I recently stayed at this wonderful hotel in Antigua Guatemala and couldn’t be more impressed with the genuine care and flexibility they showed throughout my entire trip. From the moment I arrived, the staff made me feel truly welcome in this beautiful colonial city.
What stood out most was their outstanding customer service. After an exhausting but incredible volcano hike, they went above and beyond by letting me stay at the property the entire next day while I waited for my Uber. I was able to comfortably charge my phone, relax in the common areas, and regroup without any pressure to leave.
They also provided a late checkout when I needed it, securely held my luggage after I checked out, and even allowed me to use the bathroom facilities later that afternoon. These small but incredibly helpful gestures made a huge difference during a busy travel day in Antigua.
The employees here are genuinely amazing – friendly, attentive, and always willing to help with a smile. Their kindness turned a good stay into an unforgettable one.
If you’re looking for a hotel in Antigua Guatemala with heart, flexibility, and top-tier hospitality, I highly recommend this one. Whether you’re hiking volcanoes, exploring the cobblestone streets, or just relaxing, you’ll appreciate their supportive approach. Five stars all the way! ⭐⭐⭐⭐⭐
Perfect for travelers who want more than just a room – they truly care about making your Antigua experience smooth and memorable

Cons:

I wish there was A/C but they do provide a fan which is very kind.

2026-05-26 • via Nuitee
B
Beauchamp • couple • au
9
2026-05-25 • via Nuitee
P
Perez • couple • co
10
Pros:

Las personas que nos atendieron muy bellas y amables

2026-05-23 • via Nuitee
A
Austin • family_with_children • gb
9
2026-05-22 • via Nuitee
R
Ron • solo_traveller • us
9
2026-05-19 • via Nuitee
B
Belle • couple • nl
3
Oncomfortabel, slaaptekort.
Pros:

Locatie was convenient

Cons:

Er werd een andere prijs dan op Booking gevraagd bij de accommodatie. Ook was het erg lawaaierig waardoor we niet konden slapen. Bed was oncomfortabel en het licht deed het niet.

2026-05-17 • via Nuitee
O
ozge • solo_traveller • tr
9
Pros:

Konum çok iyi, teras çok güzel

Cons:

Odada yatakta saç vardı, sanırım çarşafı değiştirmeyi unuttuklarını söyledim; onlarda odamı değiştirdiler

2026-05-13 • via Nuitee
A
andrea • family_with_children • mx
8
Un lugar muy cálido y bonito
Pros:

Es un lugar muy bonito, muy acogedor, la gente muy amable, sobretodo la señora que hace los desayunos, gran persona.
Buen lugar para descansar y se puede observar muy bien la antigua Guatemala desde arriba

Cons:

Es algo rústico, no hay aire acondicionado en las habitaciones pero, está bastante bien y muy limpio.

2026-05-12 • via Nuitee
S
Sarah-Maude • solo_traveller • ca
8
2026-05-11 • via Nuitee
L
Luna • solo_traveller • gt
10
2026-05-07 • via Nuitee
A
Anare • couple • gt
8
Pros:

Excelente ubicación.

Cons:

No se hizo limpieza en la habitación.

2026-05-04 • via Nuitee
J
Jordann • couple • us
10
2026-04-27 • via Nuitee