Hotel Gran Plaza Euromaya

Hotels
8 (309 reviews)
Cuarta Calle Poniente 22-A , Antigua Guatemala , gt

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Beautiful rooftop deck
Cons:
Aging rooms
Humidity issues
Uncomfortable beds

Categories

Cleanliness
7.33
Bathroom damp, concerns with humidity and aging rooms reported.
Service
8.8
Staff were kind and accommodating, with specific mentions of helpfulness.
Location
8.84
Perfect location near central plaza, a common positive theme across reviews.
Room Quality
6.79
Aging rooms with reports of discomfort and poor ventilation.
Amenities
7.82
Rooftop terrace and courtyard received positive mentions; some need for updates.
Value for Money
7.78
Overall value corresponds to the location and service, though some issues noted.
Food and Beverage
8.33
Breakfast described as nice, beautiful rooftop food and views.
Overall Experience
8.3
Generally positive experiences highlighted with few major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:08

Property Description

Charming Hotel Euro Maya Suites in the Heart of Antigua

Rustic Elegance: Each room at Euro Maya Suites is beautifully adorned with rustic décor, offering a comfortable stay with modern amenities including a flat-screen TV, desk, and garden views.

Exciting Excursions: Explore Antigua and its surroundings with ease as the hotel organizes coffee tours, city tours, and visits to nearby attractions such as Atitlán Lake and Pacaya Volcano.

Prime Location: Situated just steps away from Sacatepéquez Central Park and minutes from the handicraft market, Euro Maya Suites is the perfect base for your Antigua adventures.

Ready to experience the charm of Euro Maya Suites? Book your stay now and make unforgettable memories in Antigua!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$25 per person per night when using an available extra bed.
    People 12 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 309 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.3
J
Jeroen solo_traveller be
10
A must stay when visiting Antigua
Pros:

What is not to like, very friendly staff. The location is good. And the terraza is a must see. Rooms are clean and the bed is comfortable

2026-05-29 via Nuitee
T
Thomas couple us
10
Pros:

I recently stayed at this wonderful hotel in Antigua Guatemala and couldn’t be more impressed with the genuine care and flexibility they showed throughout my entire trip. From the moment I arrived, the staff made me feel truly welcome in this beautiful colonial city.
What stood out most was their outstanding customer service. After an exhausting but incredible volcano hike, they went above and beyond by letting me stay at the property the entire next day while I waited for my Uber. I was able to comfortably charge my phone, relax in the common areas, and regroup without any pressure to leave.
They also provided a late checkout when I needed it, securely held my luggage after I checked out, and even allowed me to use the bathroom facilities later that afternoon. These small but incredibly helpful gestures made a huge difference during a busy travel day in Antigua.
The employees here are genuinely amazing – friendly, attentive, and always willing to help with a smile. Their kindness turned a good stay into an unforgettable one.
If you’re looking for a hotel in Antigua Guatemala with heart, flexibility, and top-tier hospitality, I highly recommend this one. Whether you’re hiking volcanoes, exploring the cobblestone streets, or just relaxing, you’ll appreciate their supportive approach. Five stars all the way! ⭐⭐⭐⭐⭐
Perfect for travelers who want more than just a room – they truly care about making your Antigua experience smooth and memorable

Cons:

I wish there was A/C but they do provide a fan which is very kind.

2026-05-26 via Nuitee
B
Beauchamp couple au
9
2026-05-25 via Nuitee
P
Perez couple co
10
Pros:

Las personas que nos atendieron muy bellas y amables

2026-05-23 via Nuitee
A
Austin family_with_children gb
9
2026-05-22 via Nuitee
R
Ron solo_traveller us
9
2026-05-19 via Nuitee
B
Belle couple nl
3
Oncomfortabel, slaaptekort.
Pros:

Locatie was convenient

Cons:

Er werd een andere prijs dan op Booking gevraagd bij de accommodatie. Ook was het erg lawaaierig waardoor we niet konden slapen. Bed was oncomfortabel en het licht deed het niet.

2026-05-17 via Nuitee
O
ozge solo_traveller tr
9
Pros:

Konum çok iyi, teras çok güzel

Cons:

Odada yatakta saç vardı, sanırım çarşafı değiştirmeyi unuttuklarını söyledim; onlarda odamı değiştirdiler

2026-05-13 via Nuitee
A
andrea family_with_children mx
8
Un lugar muy cálido y bonito
Pros:

Es un lugar muy bonito, muy acogedor, la gente muy amable, sobretodo la señora que hace los desayunos, gran persona.
Buen lugar para descansar y se puede observar muy bien la antigua Guatemala desde arriba

Cons:

Es algo rústico, no hay aire acondicionado en las habitaciones pero, está bastante bien y muy limpio.

2026-05-12 via Nuitee
S
Sarah-Maude solo_traveller ca
8
2026-05-11 via Nuitee
L
Luna solo_traveller gt
10
2026-05-07 via Nuitee
A
Anare couple gt
8
Pros:

Excelente ubicación.

Cons:

No se hizo limpieza en la habitación.

2026-05-04 via Nuitee
J
Jordann couple us
10
2026-04-27 via Nuitee
K
Kim couple us
9
Pros:

Location!!!!!

2026-04-26 via Nuitee
N
Naomy extended_group cr
7
2026-04-22 via Nuitee
A
Alma Virginia solo_traveller us
10
Wonderful place to stay.
Pros:

Beautiful place. Location is great. Friendly staff. Wonderful terraza with view of the volcanoes.

Cons:

Rooms can get hot and stuffy. There are windows but without screens. No sealing fans.

2026-04-20 via Nuitee
V
VP couple ca
8
Good!
Pros:

LOCATION IS GREAT - Central of pretty much everything. Room is nice - could use a bit of updating but Very very clean. A bit on the dark side but overall okay. Also the ROOFTOP PATIO is a hidden treasure - spectacular views especially while having breakfast!

Cons:

Room is nice but definitely needs updating. Like Hooks for your towels. Bigger tables. Possibilbly somehow soundproof the rooms because you literally can here Everything.

2026-04-17 via Nuitee
M
Maria.Camila solo_traveller co
5
Muy caro para la calidad de la habitacion
Pros:

La ubicación

Cons:

Habitación extremadamente oscura y sin ventilación, precio altísimo, tienen una “regla” que supuestamente no se pueden entrar visitantes después de las 5 pm.

2026-04-11 via Nuitee
L
Laura couple us
10
2026-04-10 via Nuitee
M
MICHAL family_with_children gb
9
Pros:

Beautiful hotel, great location in the middle of the city. Spacious rooms.

Cons:

Restaurant was closed due to weather, but nothing to do about it.

2026-04-06 via Nuitee