Hotel Acuario de Veracruz

Hotels
6.4 (692 reviews)
Valencia 225 Colonia Zaragoza , Veracruz , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Car hire
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Pool
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
4.4
Multiple reviews cited poor cleanliness, with mentions of cockroaches and issues with hygiene.
Service
8.4
Several reviews noted the professionalism and attentiveness of the staff.
Location
7.9
Reviews praised the location, though parking issues were mentioned.
Room Quality
5.4
Feedback indicated issues like old beds, lack of maintenance, and a generally poor room experience.
Amenities
6.4
Amenities like the pool were appreciated, but many complaints about the lack of hot water and internet were noted.
Value for Money
6.9
Some reviews indicated dissatisfaction with costs versus quality.
Food and Beverage
6.4
No specific feedback about food; amenities had limited offerings.
Overall Experience
5.4
Overall sentiment reflects significant dissatisfaction with several aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:04

Property Description

Prime Location near the Seafront
Hotel Acuario de Veracruz boasts a prime location just 100 metres from the seafront in Veracruz. With the beach, Veracruz Aquarium, and the city's bus station nearby, guests can easily explore the vibrant surroundings.

Top-Notch Amenities
Guests can enjoy a refreshing dip in the outdoor pool or unwind in the spacious, air-conditioned rooms equipped with cable TV. The free Wi-Fi zone ensures connectivity throughout the stay, and the availability of free private parking adds to the convenience.

Delicious Dining Experience
Indulge in a culinary journey at Hotel Acuario's restaurant, offering a delightful blend of regional and international cuisine in an elegant setting. Treat your taste buds to a memorable dining experience during your stay.

Book your stay at Hotel Acuario de Veracruz for a perfect blend of comfort, convenience, and culinary delights.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 692 reviews
Cleanliness: 4.4
Service: 8.4
Location: 7.9
Room Quality: 5.4
Amenities: 6.4
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 5.4
G
Gomez • family_with_children • mx
7
Pros:

El precio

Cons:

El olor dela aviación y un día no me hicieron limpieza

2026-05-23 • via Nuitee
S
Sg10s Azf • solo_traveller • mx
2
2026-05-22 • via Nuitee
G
Geronimo hernandez • solo_traveller • mx
9
Muy buen servicio
Pros:

La atención

Cons:

La regadera salpica mucho y se moja el baño

2026-05-21 • via Nuitee
E
enrique arturo • family_with_children • mx
2
PUES DIRIA QUE MI ESTADIA NO FUE BUENA POR LAS SITUACIONES QUE COMENTE ARRIBA
Pros:

LA UBICACION ME PARECIO ADECUADA A LO QUE BUSCABA LA AMABILIDAD DE LOS EMPLEADOS FUE BUENA TRATARON DE RESOLVER LOS COMENTARIOS QUE LES HICIMOS CONRESPECTO DE LOS PROBLEMAS QUE SE PRESENTARON

Cons:

EL HOTEL ES MUY VIEJO LE FALTA MANTENIMIENTO LA PRIMER HABITACION QUE ME DIERON TENIA PULGAS YO CREO YA QUE AL MOVER LA COBIJA DE UNA CAMA BRINCARON LOS ANIMALES EL AGUA DE LA ALBERCA ESTABA MUY TURBIA COMO QUE TENIA DIAS QUE NO LE DABAN SU TRATAMIENTO

2026-05-20 • via Nuitee
M
María • solo_traveller • mx
8
2026-05-19 • via Nuitee
A
Ana • solo_traveller • mx
8
2026-05-16 • via Nuitee
A
Abraham Israel • family_with_children • mx
9
2026-05-14 • via Nuitee
B
betoh • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Piscina social.

2026-05-14 • via Nuitee
V
villafranco • solo_traveller • mx
9
2026-05-12 • via Nuitee
I
Ivan • solo_traveller • mx
9
Pros:

La alberca está grande

Cons:

La cama muy dura

2026-05-11 • via Nuitee
L
LUNA ALVAREZ • family_with_children • mx
9
2026-05-07 • via Nuitee
C
Cueto • solo_traveller • mx
5
2026-05-05 • via Nuitee
V
Verónica • family_with_children • mx
9
Bien
Pros:

Bien ubicado

Cons:

Que hubiera restaurante

2026-05-05 • via Nuitee
M
Manzur • family_with_children • mx
4
Mala experiencia
Pros:

Ubicación

Cons:

Sus habitaciones están en malas condiciones, en un cuarto solo había agua caliente en la regadera, nos cambiaron de cuarto, en la otra habitación solo habia agua fría. No tiene restaurante, a las puertas de acceso no se le puede poner seguro por dentro. Una de las ventanas estaba descuadrada y no se podía cerrar bien, dormimos con el sonido del viento colandose por ahí. Las condiciones del hotel en general es de deterioro. La habitación olía a humedad

2026-05-05 • via Nuitee
B
Benitez • family_with_children • mx
6
2026-05-05 • via Nuitee
M
martinez • solo_traveller • mx
7
Pros:

Las camas son cómodas y el ac funciona bien

Cons:

Reservé de último momento y no pude encontrar hotel cerca de la playa, eso fue lo que más me decepcionó, las instalaciones ya están un poco maltrechas a excepción de las camas que son cómodas

2026-05-04 • via Nuitee
M
Moreno Castellanos • solo_traveller • mx
9
2026-05-04 • via Nuitee
R
Ricardo • solo_traveller • mx
1
Muy malo para ese precio
Pros:

Nada

Cons:

Un hotel muy malo para el precio pagado

2026-05-04 • via Nuitee
J
Juan José • solo_traveller • mx
8
Pros:

Está muy cerca del malecón y sólo caminaba 2 cuadras para ver el carnaval.

Cons:

Estacionamiento pequeño

2026-05-03 • via Nuitee
H
Hector • solo_traveller • mx
9
2026-05-02 • via Nuitee