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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Allergy-free room
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Public Bath
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Outdoor furniture
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Housekeeping on request
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Health or beauty spa nearby
Review Highlights
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Property Description
Convenient Location
Situated in the heart of Cusco City Centre, Casona Dorada Hotel Cusco is just a short walk away from the city's main attractions, making it an ideal choice for travelers looking to explore the area.
Comfortable Rooms
Each room at the hotel is thoughtfully designed with a desk, city view patio, private bathroom, and modern amenities to ensure a comfortable stay for guests. Selected rooms even feature balconies for additional relaxation.
Delicious Breakfast Options
Start your day right with a buffet, continental, or American breakfast served daily at the property. Enjoy a variety of options to kickstart your adventures in Cusco.
Experience the perfect blend of convenience, comfort, and great hospitality at Casona Dorada Hotel Cusco - book your stay now!
Location
Guest Reviews
Las instalaciones y el personal muy amables!
Me encanto, muy acogedor :)
The location
A hospedagem fica muito bem localizada, confortavel, café da manhã saboroso, staff muito gentil.
Quarto ficou frio demais e sem aquecedor.
Muy agradables todos, mucha disposición
Me entregaron a los días llaves de la puerta exterior, que no fué apropiado.
I stayed here twice and had two very different experiences.
Overall positives. The location was amazing! Super close to the central plaza and restaurants. The staff was very nice and helpful and they took security very seriously. The hotel was clean and in good condition and quiet on the inside. They offer an airport shuttle which I recommend taking and they will help you book tours from Cusco. All leftover food from breakfast is donated to the needy which was great to hear.
The staff was helpful but could be hard to get ahold of, especially the manager. My first room was also very loud at night from the nearby clubs and it got really cold both of these were due to the skylight. I had an issue with my first room because of ongoing construction and it was hard to get ahold of them to report it. Because of the problem with my room they upgraded me to a better room for the second stay and gave me free airport transit. The second room was much better. I had none of the same issues as the first. It was a lovely stay.
Overall negatives. The rooms are a little warn down and the doors aren't very sound proof but luckily the hotel is quiet. I had only a couple issues with hot water availability but I had more issues with the water pressure. Hot water is an issue at all hotels in Cusco and I feel this place was better than most. There is no heating in the hotel but they provided ample blankets. This is normal as most hotels in Cusco do not have heating. There were no windows in either room I stayed in. The bathrooms are very small. The breakfast was minimal but adequate. They only served it from 7-9am so I only ate it once because I always left too early on tours.
Atendimento, localização.
Muy buena ubicación
Que no tenía ventana
The room was spacious and very clean. The staff were very helpful. Breakfast basic but good. The shower was THE BEST! Hot water that didn't run out and wonderful pressure. The best shower I've had in Peru. We had a late flight and as they had noone checking in that day, they let us keep the room for the day which was amazing. Thank you
The room was very cold with no heating. But they do have hot water bottles so if you're not spending much time in the room then it's fine (the hot shower made up for it for me!)
Me encantó la calidez de la dueña y del personal, la decoración y ubicación es perfecta.
Me encantó la calidez del lugar. La decoración es hermosa y auténtica, lo que te hace sentir realmente en Cusco. El personal fue extremadamente amable y atento en todo momento, y la ubicación es perfecta para caminar por la ciudad.
Sinceramente, todo estuvo excelente. Quizás la estadía se me hizo muy corta, ¡me hubiera gustado quedarme más días para disfrutar más del patio!
Do quarto e da localização.
O fluxo de água do banheiro, pia e chuveiro, precisam de uma revisão.
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