Dusit Thani Laguna Phuket

Hotels
Dusit Hotels & Resorts
8.5 (1346 reviews)
390 Srisoonthorn Road, Chengtalay, Phuket , Bang Tao Beach , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Excellent service
Good food
Cons:
Ants in bed
Small room sizes
Price-value mismatch

Categories

Cleanliness
7.71
Some reviews mention small room sizes and an ant issue, affecting cleanliness.
Service
9.18
Guests praised the helpful and friendly staff, recognized exceptional service.
Location
9.22
The hotel's location near the beach and local amenities was frequently highlighted positively.
Room Quality
8.17
While some rooms were small, they were clean and included some upgrades available.
Amenities
8.2
Facilities like the beach, pools, and restaurants received good feedback, though some amenities were limited.
Value for Money
7.66
Concerns were raised regarding the pricing relative to the quality experienced.
Food and Beverage
8.71
Breakfast options were described as great, contributing positively to the overall food experience.
Overall Experience
9.18
Guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Beachfront Luxury at Dusit Thani Laguna Phuket

Spectacular Views and Modern Comforts: The guest rooms and suites at Dusit Thani Laguna Phuket provide a perfect blend of comfort and style with amenities like a flat screen TV, tea/coffee making facilities, and access to pool facilities.

Culinary Delights at La Trattoria: Indulge in a gastronomic experience at the La Trattoria restaurant, where you can savor delicious Italian dishes prepared by talented chefs.

Activities for Every Interest: Whether you're a foodie or an adventure seeker, Dusit Thani Laguna Phuket has something for everyone. From cooking classes to exciting watersports, there's never a dull moment at this beach resort.

Experience the ultimate beach getaway at Dusit Thani Laguna Phuket. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for THB 390 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for THB 1,780.50 per person per night when using an existing bed.
    Children up to and including 12 years old stay for THB 2,137 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1346 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 9.18
A
Ali family_with_children qa
4
my experience was far below my expectations, and I would not recommend this hotel to anyone looking for a comfortable an
Pros:

The staff were extremely polite and courteous.

Cons:

I was very disappointed with my stay at this hotel. The rooms and bathrooms were not clean and did not meet even basic hygiene standards. In addition, the photos displayed on the hotel’s website were misleading and did not reflect the actual condition of the property. The hotel looked much older and less maintained than advertised.

2026-07-01 via Nuitee
A
Alan family_with_children gb
10
This was a wonderful stay in a good location and very friendly, helpful staff.
Pros:

Clean, comfortable, Thai themes and very nice.

Cons:

Nothing

2026-06-28 via Nuitee
K
Kulbir solo_traveller in
8
2026-06-26 via Nuitee
N
Nikola solo_traveller ae
10
2026-06-25 via Nuitee
A
Ahmed couple sa
9
Amazing for relaxing
Pros:

Beach, pool, and overall decoration

Cons:

Nothing around at night, however you can take a taxi to Boat Avenue for nice dinner, not crowded as of Patong.. but nice

2026-06-24 via Nuitee
C
Cristina couple cl
10
Hermoso hotel
Pros:

Hermoso hotel, con bellísimas vistas, piscina enorme y en primera línea de la playa. El personal muy amable y atento

2026-06-21 via Nuitee
A
akira couple jp
10
Perfect
Pros:

Kind service

2026-06-20 via Nuitee
M
Maria solo_traveller sg
9
Awesome location and fun for kids
Pros:

Great beach location and able to walk around the laguna area.
Nice pool for kids with lots of slides.
Breakfast was good. Pretty sizeable selection, although not too exciting.

Cons:

Not able to swim in ocean. It was red flag. Not the property’s fault but still disappointing

2026-06-18 via Nuitee
J
JAMEFRANCIS couple th
10
2026-06-14 via Nuitee
Y
Yousef solo_traveller sa
10
2026-06-13 via Nuitee
V
Valentin solo_traveller ee
7
2026-06-11 via Nuitee
Z
Zhanna solo_traveller kz
10
Pros:

Отличный отель, территория ухоженная, красивая, зеленая! персонал очень внимательный, реагировал на все просьбы .
очень чисто в номерах (номер был с террасой на 1 этаже), на пляже и у бассейна.
Отличный ресторан у бассейна, готовят вкусно!
Хотелось бы еще раз отметить персонал, его внимание к деталям и заботу!
Благодарю вас за проживание!
обязательно вернемся еще раз👍

2026-06-08 via Nuitee
E
Emma couple qa
8
2026-06-05 via Nuitee
G
Gopal couple in
5
so so
Pros:

the view from the room

Cons:

room outdated breakfast poor

2026-06-03 via Nuitee
A
Alan family_with_children gb
10
2026-06-03 via Nuitee
H
Honey couple ae
8
.
Pros:

.

Cons:

.

2026-06-02 via Nuitee
A
Anzhelika couple ae
10
2026-05-31 via Nuitee
S
Suhad solo_traveller ae
7
Okay but experienced better in phuket
Pros:

The beach was nice although we couldn’t go swimming because of the tide. The spa was nice as well as the thai restaurant.

Cons:

The rooms are extremely humid and old.

2026-05-31 via Nuitee
F
Federica couple ae
4
Pros:

La struttura è grande ed immersa nel verde, ma le camere sono datate, arredamento vecchio, la spiaggia è niente di che (in alcune zone non balneabile). Colazione okay. Il ristorante thailandese dell’hotel è molto buono.

Cons:

50% dello staff non capisce e non parla bene inglese. Con conseguente confusione nelle ordinazioni al ristorante. Inoltre sono molto “lazy”, sulla spiaggia lo staff non è neanche venuto ad aprire l’ombrellone o portare le asciugamani. Ho richiesto un deumidificatore per la mia stanza e mi è stato portato solo dopo 5 ore (dopo le mie continue lamentele). Mi aspetto un servizio migliore per un hotel 5 stelle. La pulizia delle camere è approssimativa, ho trovato capelli lunghi neri della helper dappertutto nella stanza.

2026-05-30 via Nuitee
V
Viktória couple sk
10
Výborný pobyt
Pros:

Všetko bolo super.. kludnejsia lokalita hotela nám veľmi vyhovovala ale taktiež nebol problem sa dostať aj na iné časti ostrova. Strava, izba, hotel a taktiež aj personál hotela boli super. Pláž nekonečne dlhá a čistá. V blízkosti hotela sa taktiež nachádza aj veľa roznych podnikov či potraviny. Určite by som sa sem ešte v budúcnosti znova rada vrátila. Ďakujeme

Cons:

Nemám nič

2026-05-27 via Nuitee