City Express by Marriott Cancun Aeropuerto

Hotels
•
City Express
7.9 (4433 reviews)
BLVD. LUIS DONALDO COLOSIO LT. 03, SANTA ANNA (SUPERMANZANA 301), BENITO JUAREZ, QUINTANA ROO , Cancún , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Good location
Free shuttle service
Cons:
Overbooking issues
Poor cleanliness

Categories

Cleanliness
7.04
Multiple reviews indicated dirty rooms and unclean dining areas.
Service
9.01
Shuttle service is praised, though some staff interactions were poor.
Location
9.05
Convenient proximity to the airport highlighted in many reviews.
Room Quality
7.5
Rooms reported to be small and somewhat dated.
Amenities
7.53
Amenities such as breakfast options were insufficient.
Value for Money
7.99
Generally acceptable for a night near the airport, but not great overall.
Food and Beverage
6.54
Breakfast received significant criticism for quality and variety.
Overall Experience
8.51
Served its purpose for a one-night stay but with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:55

Property Description

Modern Accommodation with Convenient Amenities
City Express by Marriott Cancun Aeropuerto offers a modern stay just 1 km from Cancún International Airport. Guests can enjoy the outdoor pool, fitness centre, and on-site restaurant. The hotel also provides a business centre, sun terrace, and free WiFi for convenience.

Close Proximity to Key Attractions
Situated 9 km from Cancun Underwater Museum and 17 km from Beto Avila Stadium and Cancun Government Palace, this hotel is centrally located for guests looking to explore the city's popular attractions.

Exceptional Services and Facilities
With a 24-hour front desk, shuttle service, and room service, City Express ensures a comfortable and hassle-free stay for all guests. Book now to experience a seamless blend of comfort and convenience during your visit to Cancún.

Important information:

If you are traveling for business or pleasure and are looking for hotels near Cancun Airport, we recommend booking at City Express by Marriott Cancun Aeropuerto.With your reservation you can enjoy modern facilities such as the gym. Also, to start the day off right, we offer American-style breakfast, or if you wish you can order room service.To get around easily, the hotel has transportation within a 10-mile around. This service will be very useful if you need to travel from Cancun International Airport to the hotel and vise versa. Please check with the staff for availability and schedules.To take advantage of your stay in Cancun and the hotel's strategic location, you can visit nearby restaurants in the tourist area such as Guacamole Mexican Grill or Marisquería Los Delfines. Also, the Mayan Museum, the archaeological zone or the Laguna del Amor, a natural attraction.Book and live the experience that City Express by Marriott Cancún Aeropuerto has for you.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 4433 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 8.51
G
gABRIELA • solo_traveller • mx
10
2026-09-19 • via Nuitee
G
Garcia • solo_traveller • mx
10
2026-09-19 • via Nuitee
M
Micheline • solo_traveller • ca
8
2026-09-19 • via Nuitee
F
Franklin • solo_traveller • hn
7
Pros:

Ubicacion

Cons:

Desagüe de ducha en mal Estado y no solucionaron

2026-09-19 • via Nuitee
M
maria • solo_traveller • cr
7
2026-09-18 • via Nuitee
A
Amelia • couple • tt
8
2026-09-18 • via Nuitee
M
mario • solo_traveller • mx
10
Pros:

El traslado aeropuerto-hotel-aeropuerto es un muy buen servicio

2026-09-18 • via Nuitee
D
Daniela • solo_traveller • mx
9
Pros:

El transporte al aeropuerto sin costo, que se puede imprimir, buen internet

Cons:

La primera habitacion no funcionaba la persiana de la ventana para bajarse

2026-09-16 • via Nuitee
A
Ale • solo_traveller • mx
10
Pros:

Marco de recepción. Es super amable, me ayudó mucho con la estancia de mi tío

2026-09-16 • via Nuitee
R
Roque Eduardo • solo_traveller • ar
7
Cons:

Desayuno muy limitado

2026-09-16 • via Nuitee
G
gabriela • solo_traveller • mx
10
2026-09-16 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
2026-09-15 • via Nuitee
P
Patrick • solo_traveller • fr
10
Séjour d’une nuit mais très pratique et confortable
Pros:

La proximité de l’aéroport et les navettes gratuites

2026-09-15 • via Nuitee
U
Uber • family_with_children • mx
10
Exelente trabajo
Pros:

El trato de todos los del equipo de el hotele muy. Atentis

2026-09-14 • via Nuitee
R
Roger Ariel • solo_traveller • mx
9
City Express Marriot Cancun Aeropuerto
Pros:

La disponibilidad en el servicio de traslado del Hotel al Aeropuerto y Viceversa

Las instalaciones y el servicio que otorga todo el personal para dejar al cliente satisfecho

La ubicacion del Hotel esta cerca de una tienda de conveniencia

Cons:

Para mi viaje de regreso a Mexico tenia otra reserva para el 27 de septiembre, sin embargo como la aerolínea movió su vuelo para el dia 28 de septiembre, trate de mover la fecha de la reserva, hable por telefono con el personal, mande correos, pero no tuve respuesta favorable porque el hospedaje lo contrate por Booking. Al final tuve que pagar una reserva para entrar el 28 de septiembre

Y de la reserva que tuve que cancelar del 27 de septiembre, solo se me reembolso $87.00

2026-09-14 • via Nuitee
A
Andres • extended_group • cr
10
Amazing !
Pros:

Convenient

Cons:

Nothing

2026-09-14 • via Nuitee
M
Maria Del Rosario • solo_traveller • mx
8
Cons:

Lo tardado de suservicio de shuttle del aeropuerto

2026-09-13 • via Nuitee
B
BATYA RONIT • couple • il
8
2026-09-12 • via Nuitee
C
Carlos • solo_traveller • es
6
Pros:

Ideal para cuando llegas muy tarde o sales pronto para el aeropuerto. Punto.

Cons:

Desayuno basura, no funciona maquina de cafe.
Actitud no colaborativa del personal

2026-09-12 • via Nuitee
C
Carlos • solo_traveller • es
6
2026-09-12 • via Nuitee