City Express by Marriott Cancun Aeropuerto

Hotels
•
City Express
7.9 (3572 reviews)
Blvd. Luis Donaldo Colosio Manzana 4 L. 5 LOCAL 461, Zona Calle Aeropuerto , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Free shuttle service
Cons:
Overbooking issues
Poor cleanliness

Categories

Cleanliness
7.04
Multiple reviews indicated dirty rooms and unclean dining areas.
Service
9.01
Shuttle service is praised, though some staff interactions were poor.
Location
9.05
Convenient proximity to the airport highlighted in many reviews.
Room Quality
7.5
Rooms reported to be small and somewhat dated.
Amenities
7.53
Amenities such as breakfast options were insufficient.
Value for Money
7.99
Generally acceptable for a night near the airport, but not great overall.
Food and Beverage
6.54
Breakfast received significant criticism for quality and variety.
Overall Experience
8.51
Served its purpose for a one-night stay but with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:55

Property Description

Modern Accommodation with Convenient Amenities
City Express by Marriott Cancun Aeropuerto offers a modern stay just 1 km from Cancún International Airport. Guests can enjoy the outdoor pool, fitness centre, and on-site restaurant. The hotel also provides a business centre, sun terrace, and free WiFi for convenience.

Close Proximity to Key Attractions
Situated 9 km from Cancun Underwater Museum and 17 km from Beto Avila Stadium and Cancun Government Palace, this hotel is centrally located for guests looking to explore the city's popular attractions.

Exceptional Services and Facilities
With a 24-hour front desk, shuttle service, and room service, City Express ensures a comfortable and hassle-free stay for all guests. Book now to experience a seamless blend of comfort and convenience during your visit to Cancún.

Important information:

If you are traveling for business or pleasure and are looking for hotels near Cancun Airport, we recommend booking at City Express by Marriott Cancun Aeropuerto.With your reservation you can enjoy modern facilities such as the gym. Also, to start the day off right, we offer American-style breakfast, or if you wish you can order room service.To get around easily, the hotel has transportation within a 10-mile around. This service will be very useful if you need to travel from Cancun International Airport to the hotel and vise versa. Please check with the staff for availability and schedules.To take advantage of your stay in Cancun and the hotel's strategic location, you can visit nearby restaurants in the tourist area such as Guacamole Mexican Grill or Marisquería Los Delfines. Also, the Mayan Museum, the archaeological zone or the Laguna del Amor, a natural attraction.Book and live the experience that City Express by Marriott Cancún Aeropuerto has for you.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3572 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 8.51
A
Ana • couple • si
8
Pros:

Good gym and pool, includes free airport shuttle service that was punctual.

Cons:

Didn’t replay to booking messages, housekeeping woke us up even though we had a ‘do not disturb sign’ outside. The breakfast was just ok.

2026-05-30 • via Nuitee
R
Raphael • couple • fr
8
2026-05-29 • via Nuitee
J
Jorge • solo_traveller • mx
9
Pros:

Habitación amplia y limpia

Cons:

Xxxxx

2026-05-29 • via Nuitee
J
Juan EUGENIO • solo_traveller • mx
8
2026-05-29 • via Nuitee
M
Madalena • couple • pt
8
Perfeito para quem quer ficar perto do aeroporto!
Pros:

Proximidade com o aeroporto e serviço de transfer disponível. Perfeito para quem apanha voos muito cedo ou chega muito tarde.

Cons:

O transfer é uma ótima oferta, que valorizámos imenso porque os táxis são caríssimos, mas a comunicação dessa oferta aos clientes não funciona. Deviam ser dadas mais informações com antecedência e devia ser mais fácil contactar o hotel/motorista sobre isso.

2026-05-29 • via Nuitee
H
Herrera • solo_traveller • mx
9
Habitación
Pros:

Ubicación

Cons:

Se escucha un poco de habitación a otra

2026-05-28 • via Nuitee
A
Aaron • couple • us
8
Good!
Pros:

Clean

Cons:

Tv never work

2026-05-27 • via Nuitee
C
Crudo • solo_traveller • mx
7
I think everything would’ve been fine if the workers would’ve paid more attention
Pros:

It was convenient for me and close to the airport as I had a flight in the early a.m.

Cons:

I did not like the fact that the Wi-Fi wasn’t working in my room after 1:30 AM and I was trying to download some stuff on my computer before I left second of all I asked for a wake up call at 3:20 AM and nobody called me. I could’ve missed my flight. Had I not woken up on my own?

2026-05-27 • via Nuitee
R
Rianna • solo_traveller • gb
9
2026-05-27 • via Nuitee
G
garza • solo_traveller • us
4
Pros:

Nada

Cons:

No se ve que este limpio

2026-05-27 • via Nuitee
M
Mahesh Kumar • couple • in
1
Cons:

Staff is very unresponsive.

2026-05-26 • via Nuitee
V
Violeta • solo_traveller • ch
8
2026-05-26 • via Nuitee
E
Elody • solo_traveller • ca
8
2026-05-26 • via Nuitee
E
emily • solo_traveller • gb
1
AVOID - WAITED 2.5 HOUR FOR SHUTTLE
Pros:

Rooms were ok

Cons:

Shuttle only comes when there is a full group of people leaving the airport.

2026-05-26 • via Nuitee
P
Pereyra • family_with_children • mx
9
Pros:

me gusto que cuando llegue ya tenian todo listo para unicamente hacer el pago, y eso se me hizo muy comodo

Cons:

que el aire acondicionado no fue muy bueno, pero se entiende

2026-05-25 • via Nuitee
C
Corinne • solo_traveller • ch
7
Pros:

Kurze Distanz zum Flughafen, zweckmässig für eine Nacht

2026-05-25 • via Nuitee
J
Johnny • solo_traveller • co
8
2026-05-25 • via Nuitee
D
Diana • solo_traveller • mx
6
Pros:

Ubicacion

Cons:

Tamaño habitación, desayuno, cama y las luces

2026-05-24 • via Nuitee
E
Edicsson • couple • ve
10
2026-05-24 • via Nuitee
Z
Zheng • family_with_children • us
7
2026-05-24 • via Nuitee