Hampton By Hilton Sandton Grayston

Hotels
•
Hampton Inn
8.1 (465 reviews)
Grayston Square, 93 Grayston Drive , Johannesburg , za

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly staff
Good room quality
Well-located
Cons:
Service issues with baggage handling
Slow cleaning service
Limited food options
High prices for the service level

Categories

Cleanliness
7.48
The cleaning service was slow and inconsistent, with reviews mentioning cleanliness issues.
Service
8.45
Friendly staff and positive mentions of assistance, balanced against some service issues.
Location
8.49
The hotel is well-located with positive sentiments about accessibility.
Room Quality
8.44
Rooms were lovely and spacious, matching the expectations set by advertisements.
Amenities
8.47
Room amenities were noted as good, although some essential services were missing.
Value for Money
7.43
Guests felt the price was high compared to the services provided, leading to value concerns.
Food and Beverage
7.98
Food quality received mixed feedback with specific mentions of a good breakfast but limited dinner options.
Overall Experience
8.05
General satisfaction noted, but underscored by significant service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:06

Property Description

Prime Location
With proximity to Gautrain Sandton Station and Sandton City Mall, Hampton By Hilton Sandton Grayston is centrally located for both business and leisure travelers.

Modern Amenities
Enjoy air-conditioned rooms with a private bathroom, TV, and safety deposit box. Unwind at the sun terrace or have a drink at the on-site bar and snack bar.

Hospitality Excellence
Benefit from a multilingual staff fluent in Afrikaans and English, ready to assist you with local insights. Start your day with a delicious buffet breakfast before exploring Johannesburg.

For an unforgettable stay in Johannesburg, book your room at Hampton By Hilton Sandton Grayston now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 465 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.05
O
Obusitswe Bonnyface • couple • bw
10
Pleasant, quite and safe place
Pros:

Great breakfast and other meals

Cons:

None

2026-06-20 • via Nuitee
S
Sandra • couple • gb
10
Great introduction to Johannesburg, we fell in love with the city & will be back. God willing 🙏🏾
Pros:

All staff very, very friendly and helpful. Lovely breakfasts, which changed daily. Close to the shop’s & restaurants. Lovely clean , safe environment .

Cons:

Nothing

2026-06-19 • via Nuitee
M
Mpofu-Mbi • solo_traveller • bw
9
Pros:

Friendly staff at all hours
Excellent location

Cons:

Inability to open windows as vents blew dust occasionally
Better lighting in the room especially when you are trying to get work done by the desk at night

2026-06-19 • via Nuitee
A
Andrii • extended_group • ua
8
2026-06-18 • via Nuitee
M
Martie • solo_traveller • za
10
2026-06-18 • via Nuitee
M
Mohammed • couple • za
5
Cons:

Hotel needs potters and room service delivery

2026-06-18 • via Nuitee
S
Shabani • solo_traveller • tz
10
2026-06-17 • via Nuitee
K
Khamisi • solo_traveller • za
10
Pros:

The entire Team of Stuffs were all friendly and very helpful all the Time, Kerp it Guys

Cons:

The Hotel was very clean and in quite area, Breakfast was excellent

2026-06-17 • via Nuitee
K
Khanya • solo_traveller • za
10
The Best Hotel
Pros:

The Service was very Good, and the lady with the name Thando was friendly to us and she welcomed us so nicely, always wearing a smile. Ouh how can I forget the Chef who prepared our Dinner, the food was perfect. The room was clean, actually everything was well prepared for us. I Loved everything about the place

2026-06-15 • via Nuitee
B
Boitomelo • solo_traveller • za
10
Pros:

Rooms were clean and the staff was very friendly and accommodating

Cons:

We struggled finding parking but was redirected to the underground parking

2026-06-15 • via Nuitee
S
Shaneen • couple • za
6
2026-06-15 • via Nuitee
F
Fatima Hassim • solo_traveller • za
7
Pros:

Location

Cons:

Your reception staff were very unfriendly and unkind especially your manager at front desk
Lighting in the room was very poor especially having a wedding just there the makeup and photographer struggled

2026-06-15 • via Nuitee
A
Andy • couple • za
10
2026-06-12 • via Nuitee
X
xing • couple • cn
10
2026-06-10 • via Nuitee
W
Weidila • extended_group • br
10
Pros:

Muito bom, quarto confortável, limpo, café da manhã bom.

2026-06-09 • via Nuitee
H
Hilton • couple • za
8
2026-06-08 • via Nuitee
K
Khamisi • solo_traveller • za
9
2026-06-05 • via Nuitee
P
Patrick • couple • gb
5
There are much better equipped hotels at the same price in that area
2026-06-04 • via Nuitee
D
Diolina • extended_group • br
8
Recomendo a acomodação.
Pros:

Quarto, café da manhã

Cons:

No meu check in tive um pequeno problema no pagamento, pois o atendente fez exigência descabida, mas depois tudo se resolveu.
Se a acomodação fosse mais próxima da Mandela Square teria sido melhor.

2026-06-02 • via Nuitee
N
Ngoyi • solo_traveller • cd
9
2026-06-02 • via Nuitee