Hampton By Hilton Sandton Grayston

Hotels
Hampton Inn
8.1 (422 reviews)
Grayston Square, 93 Grayston Drive , Johannesburg , za

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly staff
Good room quality
Well-located
Cons:
Service issues with baggage handling
Slow cleaning service
Limited food options
High prices for the service level

Categories

Cleanliness
7.48
The cleaning service was slow and inconsistent, with reviews mentioning cleanliness issues.
Service
8.45
Friendly staff and positive mentions of assistance, balanced against some service issues.
Location
8.49
The hotel is well-located with positive sentiments about accessibility.
Room Quality
8.44
Rooms were lovely and spacious, matching the expectations set by advertisements.
Amenities
8.47
Room amenities were noted as good, although some essential services were missing.
Value for Money
7.43
Guests felt the price was high compared to the services provided, leading to value concerns.
Food and Beverage
7.98
Food quality received mixed feedback with specific mentions of a good breakfast but limited dinner options.
Overall Experience
8.05
General satisfaction noted, but underscored by significant service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:06

Property Description

Prime Location
With proximity to Gautrain Sandton Station and Sandton City Mall, Hampton By Hilton Sandton Grayston is centrally located for both business and leisure travelers.

Modern Amenities
Enjoy air-conditioned rooms with a private bathroom, TV, and safety deposit box. Unwind at the sun terrace or have a drink at the on-site bar and snack bar.

Hospitality Excellence
Benefit from a multilingual staff fluent in Afrikaans and English, ready to assist you with local insights. Start your day with a delicious buffet breakfast before exploring Johannesburg.

For an unforgettable stay in Johannesburg, book your room at Hampton By Hilton Sandton Grayston now.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 422 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.05
A
Andrii solo_traveller ua
8
2026-05-23 via Nuitee
R
Rafaela Cristina couple br
10
2026-05-18 via Nuitee
N
Neeraj solo_traveller za
8
2026-05-17 via Nuitee
E
Evaristo solo_traveller br
10
2026-05-13 via Nuitee
S
Sargunan solo_traveller in
8
Pros:

Interiors

Cons:

The rooms bathroom door was not lockable and was difficult to slide. TV was not opening YouTube or other online streaming services. It was restricted to local channels only.

2026-05-11 via Nuitee
P
Patrick couple gb
4
2026-05-11 via Nuitee
L
Lebogang solo_traveller za
1
2026-05-09 via Nuitee
A
Alex solo_traveller za
9
Always getting the best
Pros:

We arrived late in the morning and we were allowed late out checking

Cons:

None

2026-05-08 via Nuitee
M
Michael And Louise solo_traveller us
4
I left in the 2nd May and I was charged till the 3rd May
Pros:

Old architecture lovely

Cons:

Rather stark interiors

2026-05-07 via Nuitee
L
Laura extended_group za
10
2026-05-07 via Nuitee
G
Girish solo_traveller ae
8
2026-05-05 via Nuitee
D
De Ascensao couple za
6
Pros:

The staff were friendly and beds super comfy.

Cons:

The menu selection was quite limited, as was the variety available on the TVs. We were also not informed about the designated area for dogs, so we assumed it was the section at the front outside the restaurant. This unfortunately led to some frustration from other customers. It also seemed that staff are still not fully familiar with the pet policies.

2026-05-05 via Nuitee
S
S.Praga couple au
4
Average
Pros:

It wasOkay

Cons:

we thought that the Hilton in Stanton was the hotel but it has changed its name

2026-05-04 via Nuitee
N
NITHIASEELAN family_with_children za
9
The place was beyond expectation. Never even knew ot was part of the Hilton brand. Fantastic!
Pros:

The property was immaculate and the staff very friendly and helpful! The bathroom/shower had all the requirements and the bed was soft yet comfortable. All in all we had a fantastic experience and will certainly book here again.

Cons:

WIFI needs to be more open and direct. No links etc should be allowed

2026-05-04 via Nuitee
D
Dino solo_traveller za
5
Pros:

My husband

Cons:

Cats!!! and more vegetarian options...and they didn't know about poached eggs. And no porter services!!!!

2026-05-03 via Nuitee
N
Nomsa couple za
8
Pros:

The place was beautiful and the staff was very friendly

2026-05-01 via Nuitee
R
Ramtale solo_traveller mu
8
Pros:

The hospitality

Cons:

The breakfast

2026-05-01 via Nuitee
K
Kerusha solo_traveller za
10
Best stay
Pros:

Everything from the warm welcome to the fresh clean rooms and lovely breakfast

2026-04-29 via Nuitee
H
Hanjra couple pk
10
2026-04-29 via Nuitee
M
Mohmad Zidan extended_group mz
8
Pros:

Great value and confortable and very polite staff!

Cons:

It doesn’t have room service

2026-04-28 via Nuitee