Manoir d'Youville

Hotels
6.5 (176 reviews)
498, boulevard D'Youville , Châteauguay Heights , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Beautiful views
Cons:
Dirty bathrooms
Tiny rooms
Lack of proper communication on amenities

Categories

Cleanliness
5
Bathrooms were dirty upon arrival and not cleaned until the next morning.
Service
7.5
Generally good service, but some issues with room changes and staff handling.
Location
8.5
Excellent location with beautiful views.
Room Quality
4.5
Room was tiny, outdated, and had maintenance issues.
Amenities
5.5
Basic amenities available; some issues with accessibility.
Value for Money
6.5
Good price-quality ratio, but some complaints about being charged for unused room.
Food and Beverage
8.5
Excellent breakfast and dining options nearby.
Overall Experience
6
Mixed experience with positives in location and food, but significant issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:47

Property Description

Beachfront Location: Enjoy stunning views and easy access to the beachfront for a relaxing stay.
Variety of Activities: From water sports to skiing, there's something for everyone to enjoy during their stay.
Family-Friendly Amenities: With a children's playground on-site, the hotel is perfect for families looking to have a fun and memorable vacation.

Book your stay at Manoir d'Youville for a perfect blend of relaxation and adventure!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for CAD 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 176 reviews
Cleanliness: 5
Service: 7.5
Location: 8.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 6
E
Erim solo_traveller ca
10
Pros:

Facilities

Cons:

A bit far away

2026-07-03 via Nuitee
S
Stephan family_with_children us
8
Great simple accommodations in a beautiful setting
Pros:

Very good breakfast included. Like the convent vibe: Simple rooms, but nice. Beds very comfortable.

2026-07-02 via Nuitee
A
Andréanne solo_traveller ca
8
2026-07-01 via Nuitee
N
Noubeth couple ca
7
2026-06-30 via Nuitee
E
Elsie family_with_children ca
2
Very poor. My family will NEVER come back
Pros:

Dirty
Toilet not working
No toilet paper in the bathroom.
Staff do not address an issue even when asked. Poor customer service.
There were insects in room 008
Bad smell in room 008, proper air conditioning and cleanness lacking, suffocating.

Cons:

The outside on the water

2026-06-30 via Nuitee
G
GAEL solo_traveller fr
6
Pros:

Personnel acceuillant et pro

Cons:

douche et sanitaire en commun

2026-06-29 via Nuitee
M
Mahnaz solo_traveller ca
10
Restful, rejuvenating, relaxing stay filled with majestic memories. Thank you to the hard working staff who love this ma
Pros:

Historic manor, Virgin Mary sanctuary, saint Joseph monument, landscape, garden of the sisters, the beautiful landscaping all around, the lake view room, epic moon light beam, beautiful sunrise and sunsets, charming restaurant, buffet style meals, event space and venue, ample parking, comfortable mattress, windows that open, AC in my room, tasty fresh and home made feel meals, decor, ambiance, water vapour at the front and water jug, gift shop, art all over the walls

Cons:

Some amenities unavailable such as the pool and masseuse. Halal meat option would be great at the buffet dining as well or shrimp offering.

2026-06-28 via Nuitee
M
Mahnaz solo_traveller ca
10
2026-06-28 via Nuitee
J
Jacqueline couple ca
7
Nous avons aimé notre séjour malgré quelques compromis.
Pros:

Le site près d’un lac avec son grand terrain avec des arbres. C’est beau et tranquille.

Cons:

L’accueil par une personne peu professionnelle. Nous n’avons pas eu la chambre réservée.Nous avons aimé notre séjour

2026-06-27 via Nuitee
S
shaikh solo_traveller ca
4
2026-06-21 via Nuitee
T
Thomas solo_traveller ca
10
2026-06-14 via Nuitee
B
Bujold solo_traveller ca
6
Pros:

L'ensemble du site

Cons:

Les toilettes un peu loin des chambres

2026-06-13 via Nuitee
M
Mélanie couple ca
7
Acceptable
Pros:

La nature

Cons:

Réservation erronée sur le site et lit très petit alors que j’avais demandé 2 lits simples, j’ai eu 1 lit double mais nous ne voulions pas partager un lit.

2026-06-11 via Nuitee
I
Irakoze solo_traveller ca
1
La pire expérience client
Pros:

L'environnement est super bon. Au bord du fleuve. C'est l'endroit idéal pour passer un séjour spécial

Cons:

Le partenariat que l'hôtel a avec les site web de réservation comme le booking est terrible pour non dire indescriptible. Tu sélectionnes une chambre avec salle de bain privée. Après réservation, ils t'envoient une confirmation de réservation avec une chambre à salle de bain commune. C'est épouvantable comme expérience client. Ce genre de partenariat en affaire mérite d'être aboli sinon vous aurez pas mal de potentiels clients ou meilleurs clients qui vont boycotter votre hôtel à cause de ces sites de réservation qui font très mal leur job. J'en ai discuté avec la réceptionniste qui était même gentille mais quelque chose mérite d'être faite pour l'intérêt des clients et de votre business. J'ai du louer une autre chambre dans un autre hôtel parce que je ne pouvais pas supporter l'état de la chambre qui m'a été offerte à mon arrivé.

2026-06-07 via Nuitee
P
Pierre solo_traveller ca
10
2026-05-27 via Nuitee
L
Lin Lin family_with_children ca
1
2026-05-27 via Nuitee
M
Marcus couple ca
8
2026-05-26 via Nuitee
A
Axelle couple ca
9
La barre est haute
Pros:

Super service, vue magnifique.

Cons:

La chambre est un peu petite.

2026-05-26 via Nuitee
T
Travis solo_traveller br
3
Pros:

It was close to the playground

Cons:

They didn't give the room with the bathroom. Wouldn't do room service

2026-05-26 via Nuitee
G
grant solo_traveller ca
1
Not wut i asked for not wut i paid for. Will never return
Pros:

Breakfast good

Cons:

I didnt get room i paid for. I requested a fridge. I did not get it. I had meds that went bad.

2026-05-26 via Nuitee