Hotel Aksa Palace

Hotels
8.2 (117 reviews)
92 Harminder Singh Road , Mumbai , in

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable stay
Cons:
Cleanliness issues
Small rooms
Deceiving pictures

Categories

Cleanliness
7.66
Some guests noted issues with bedding and general cleanliness; needs improvement.
Service
9.13
Staff is consistently described as supportive and helpful.
Location
9.17
Located close to Versova beach and convenient access to transport.
Room Quality
7.12
Rooms are small and lack windows; adequate comfort.
Amenities
8.15
Basic amenities available; no specific complaints.
Value for Money
8.11
Good value for the price; some guests were satisfied with the pricing.
Food and Beverage
8.16
Breakfast is described positively; overall food service is acceptable.
Overall Experience
8.13
General feedback is positive; many enjoyed their stays despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:33

Property Description

Prime Location near Versova and Juhu Beaches
Modern Amenities and 24-hour Front Desk
Complimentary Vegetarian Breakfast

Experience beachside luxury at Hotel Aksa Palace in Mumbai. With a range of amenities including 24-hour room service and free WiFi, your stay is bound to be comfortable and convenient. Wake up to a delicious vegetarian breakfast before exploring nearby attractions like Phoenix Market City Mall and Powai Lake. Book now for a memorable stay by the pristine beaches of Versova and Juhu!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 117 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
A
Aman • couple • in
9
Cozy stay
Pros:

Good

2026-05-27 • via Nuitee
A
Ashok • couple • in
10
2026-05-27 • via Nuitee
S
Singh • solo_traveller • in
1
2026-05-26 • via Nuitee
S
Sudeshna • couple • in
1
Pros:

First of all please dont say palace!! Its like a small hut like village. The front view was hilarious. I Couldn't expect that much bad hotel even exist. I didnot stay there. Not possible for me to stay.

2026-05-24 • via Nuitee
A
Adhikari • couple • in
10
Very good
Pros:

Good location

2026-05-16 • via Nuitee
K
Kafil • couple • in
10
Pleasent
Pros:

The room was clean and comfortable and the staffs were friendly and helpful

2026-05-16 • via Nuitee
S
sahil • couple • in
10
Very good
Pros:

The hotel is well maintain and the rooms are clean and comfortable

2026-05-11 • via Nuitee
A
arora • solo_traveller • in
3
The Front desk staff's behaviour is not good.. .I was asking on during check-in time room decoration
Pros:

Rooms are ok ..
Rooms Amenities are not up to the mark .
Service staff is good

Cons:

The Front desk staff's behaviour is not good..
.I was asking on during check-in time room decoration...Not did ..not answering properly

I complaint about room sizes .. He told me I have this rooms photo ...in OTA & Also Showing Bath Tub in Amenities.. they said we don't put ..doing a argument with the guest .

I was ordered a Ginger Chai. I recieved plain tea. . i was complaining about the tea & ladline is not working . He shouted on me .. like I am his Servant..His name is Nadeem..( very bad Attitude).

He is taking to me with the bad words in front of his juniors and saying since you are check in ... You are doing complaining about service and hotel

If I am paying something so I am accepting get something...

Thank you
Harish Arora
Director of Arora Travel
Bali & India

2026-04-23 • via Nuitee
M
Marcos • solo_traveller • pt
1
Rat-infested place with toxic smell.
Pros:

Nothing

Cons:

Unacceptable hygiene conditions: there were rats in the ceiling which we could hear constantly and the room had a bad smell which felt toxic, either from the rats or from mold (in the bathroom it was even worse). There is no ventilation, and the ceiling of the bathroom was falling apart and disgusting. The only reason why we stayed the first few nights is because my friend was sick and could hardly leave the bed. We left as soon as he was fit. Also this feels place like a scam for tourists, because we paid close to 40 euros per night for a two bedroom, which is insane considering the conditions of the place. The included breakfast is a joke as well: a few slices of white bread stacked with cheap jam.

2026-04-12 • via Nuitee
J
Joseph • couple • mt
10
2026-03-22 • via Nuitee
K
Kashan • solo_traveller • in
10
2026-03-20 • via Nuitee
M
Marion • couple • fr
5
2026-03-11 • via Nuitee
J
Jamadar • solo_traveller • in
10
2026-03-07 • via Nuitee
A
Afsana • solo_traveller • au
6
It was safe but too small room. Incorrect size shown when choose the room. Unfair for me.
Pros:

Location was good

Cons:

No window in the room. Felt suffocated. Size of the room were incorrect in booking.com. Very small room.

2026-03-04 • via Nuitee
S
Suvetha • solo_traveller • in
1
Pros:

The staff attended to all the queries immediately

Cons:

Tidy and poor hygiene. Small room not worth the money.. dirty bed cover..

2026-02-22 • via Nuitee
A
Anilks • couple • in
6
Pros:

It was alright

Cons:

Small room..

2026-02-14 • via Nuitee
S
Sveta • couple • ru
10
Exceptional
Pros:

2nd time at Aksa palace hotel . Really appreciate it. Perfect location, clean hotel and facilities. Staff very supportive. Though not big room but comfortable enough

2025-09-13 • via Nuitee
• solo_traveller • in
10
Exceptional service
Pros:

Value for money

2025-09-13 • via Nuitee
P
Paul • family_with_children • gb
10
Perfect
Pros:

I enjoyed the friendly service and efficiency of the way they responded to requests.

2025-09-13 • via Nuitee
S
Singh • couple • in
9
Pros:

Breakfast was good ,near to the versova beach

2025-08-23 • via Nuitee