Iris Hotel Boston

Hotels
9.3 (299 reviews)
30 Webster Street , Brookline , us

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Unprofessional service on package handling
Spa experience issues
Rude front desk staff

Categories

Cleanliness
9.61
The hotel is noted as comfortable and clean.
Service
9.08
Mixed reviews on service; some found staff friendly while others faced issues.
Location
9.82
Conveniently located for Brookline and the hospital area.
Room Quality
9.57
Rooms are well-maintained and have excellent linens, towels, and a comfortable bed.
Amenities
8.6
Spa experience not satisfactory, affecting overall amenities perception.
Value for Money
9.06
Issues raised with package handling and breakfast credit affect perceived value.
Food and Beverage
9.11
Mixed sentiments regarding the restaurant service and experience.
Overall Experience
9.58
Overall positive experience from multiple reviews, overshadowed by one negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:00

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a coffee machine, fridge, and flat-screen TV.

On-Site Dining and Bar
Enjoy a delicious meal and refreshing drinks at our restaurant and bar, perfect for relaxing after a day of exploring the city.

Fitness Center and Business Facilities
Stay active in our fitness center and take advantage of our business center for all your work needs.

Book your stay at Iris Hotel Boston and indulge in a luxurious experience near Fenway Park and Boston University.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 299 reviews
Cleanliness: 9.61
Service: 9.08
Location: 9.82
Room Quality: 9.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.58
E
Elana • solo_traveller • il
10
Pros:

החדר גדול, מואר ומעוצב בצורה יפה. נהנינו מאד לשהות בו.
גם אנשי הצוות בקבלה היו ידידותיים והציעו עזרה בכל דבר

2026-05-25 • via Nuitee
R
rebecca • couple • us
10
2026-05-24 • via Nuitee
P
paula • family_with_children • ar
8
Buen hotel
Pros:

Muy bien ubicado

Cons:

La habitación tenía y fue uno de los motivos de mi elección cocina pero tenias que pedir cualquier utensillo plato taza etc por teléfono coso que me resultó muy incomoda.

2026-05-20 • via Nuitee
M
Mariana • couple • ar
9
Buena ubicación
Pros:

Habitaciones amplias

2026-05-20 • via Nuitee
N
Nicola • extended_group • gb
7
good
Pros:

Location great especially for the marathon. Room comfortable and clean.

Cons:

The breakfast was the worst part of the stay. Breakfast was included in our rate but it was terrible -poor choice and terrible service I would never book breakfast there again
Difficult to get room cleaned - very slow

2026-04-28 • via Nuitee
C
Corinne • solo_traveller • fr
8
Hôtel IRIS ...nous recommandons!
Pros:

Très bel hôtel ! Notre chambre était spacieuse et très confortable. Lumineuse. Nous avions un lit king size avec un matelas de très bonne qualité. L'hôtel est idéalement situé très proche des transports en commun et des commerces, dans un quartier agréable. Le personnel est avenant et disponible. Nous recommandons ! Si nous retournons à Boston, nous opterons à nouveau pour cet Hôtel!

Cons:

Nous avions une kitchenette fonctionnelle, avec un grand frigidaire et un grand micro ondes qui faisait aussi grill. Seul petit bémol, les placards étaient vides, non équipés en assiettes, verres, couverts etc...nous avons dû les demander.

2026-04-25 • via Nuitee
M
Morgan • solo_traveller • us
10
2026-04-23 • via Nuitee
G
Gennaro • solo_traveller • ve
9
Excelente hotel con muy buena ubicacion
Pros:

La ubicación excelente. El personal muy servicial y atento. Habitaciones limpias y en buen estado.

Cons:

Habia una luz alrededor de la cama que se prendía solo en media de la noche y no dejaba dormir bien. Entiendo que funciona con un sensor y que esa luz es útil para las personas que se levantan en la noche al baño y demás. Pero creo que el usuario debería activar o desactivar esa función en la habitación. Es el único detalle, de resto todo excelente

2026-04-22 • via Nuitee
J
Javier • couple • us
10
Loved the location, Coolidge Corner and one block from the T (above ground subway). I was able to relax easily at this h
Pros:

Reception staff were very cordial and helpful at all times, even late at night. Valet staff were helpful and very friendly. The cleaning staff were so polite and attentive but also giving me privacy. Oh, I forgot that they have the most comfortable pillows. You can purchase them and have them shipped home. I bought 10! I did not want to leave the room because of those pillows. Look up Iris Hotel pillow reviews online. They also have a washer and dryer on every other floor! Overall the stay was very chill and the whole staff was friendly and helpful. Definitely staying there again. Thanks to everyone at the Iris Hotel Brookline!

Cons:

Nothing, everything was great!

2026-04-19 • via Nuitee
G
Gil Dekel • couple • il
7
Cons:

I was assigned a room designed for guests with disabilities (which I did not request). The shower has no enclosed cabin and no curtain to prevent water from spreading. I asked to change rooms, but there was no availability.

2026-04-16 • via Nuitee
G
Graeme • couple • za
10
2026-04-10 • via Nuitee
• couple • us
8
2026-04-03 • via Nuitee
R
Rezan • solo_traveller • us
8
2026-03-31 • via Nuitee
N
Nadja • couple • dk
7
Godt værelse på pænt hotel, larm fra gaden om morgenen, skuffende morgenmad
Pros:

Stort værelse med gode senge og pænt badeværelse.
Ligger nær den grønne toglinje, så det er nemt at komme ind til byen.

Cons:

Larm fra bakkende lastbiler på gaden hver morgen fra kl. 6, så man vågnede af det. Savnede bedre lydisolering.
Morgenmaden havde meget få retter at vælge imellem, og man kunne kun få én ret og én drikkevare i den forhåndsbetalte morgenmad.

2026-03-21 • via Nuitee
L
Lois • couple • us
5
2026-03-14 • via Nuitee
B
Barkovskaia • solo_traveller • us
10
2026-03-07 • via Nuitee
M
Michael • couple • us
9
Very nice day visit in Boston University very easy to
Pros:

Location is of scheduling general at hotel

Cons:

na

2026-03-02 • via Nuitee
G
Gerard • couple • us
9
2026-02-11 • via Nuitee
K
Kathleen • couple • us
8
2026-01-22 • via Nuitee
K
Kazunobu • solo_traveller • jp
9
2026-01-20 • via Nuitee