Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Historic building
Cons:
Poor service
Cleanliness issues
Food quality

Categories

Cleanliness
7.1
Several mentions of poor cleanliness and unkempt amenities.
Service
9.1
Staff were unhelpful and rude at times, particularly during checkout.
Location
10
Great location near public transport and historical sites.
Room Quality
8.1
Noise issues from adjoining rooms and poor sound insulation.
Amenities
9.6
Mention of the minibar and requests for irons indicate lack of good service.
Value for Money
8.1
Not worth the price paid given the service and quality issues.
Food and Beverage
7.6
Reports of stale food and poor quality breakfast items.
Overall Experience
10
General dissatisfaction with service, but good location impacted overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:13

Property Description

Historical Charm and Unique Rooms
Experience the charm of a recently renovated Italian bank building at The Galata Istanbul Hotel - MGallery. Each room offers a unique experience due to the historical nature of the property, providing guests with a one-of-a-kind stay.

Luxurious Amenities and Stunning Views
Elegantly decorated rooms with high ceilings, marble bathrooms, and views of Galata Tower or Golden Horn await you. Enjoy a rich buffet breakfast with a variety of options and dine at Mesai Restaurant for Turkish mezze delicacies while overlooking the Golden Horn.

Relaxation and Convenience
Indulge in the historical Turkish Hammam, spa, and fitness center for relaxation. With facilities like a business center, car rental services, and helpful tour desk, your stay at The Galata Istanbul Hotel - MGallery will be both luxurious and convenient.

Book now to immerse yourself in history and luxury at The Galata Istanbul Hotel - MGallery.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 555 reviews
Cleanliness: 7.1
Service: 9.1
Location: 10
Room Quality: 8.1
Amenities: 9.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 10
L
Leanne couple au
7
Enjoyed the location and the hotel staff were very helpful.
Pros:

Location was excellent

Cons:

The restaurant and breakfast was not worth it. Breakfast was very ordinary and the meal we had in the restaurant was atrocious.

2026-06-06 via Nuitee
G
Gintare couple gb
10
Great location, fabulous room, enjoyable stay.
Pros:

Room was stylish,spacious,extremely comfortable bed,mattress, pillows. Spotless. Will return again.

Cons:

Though I booked room with a balcony, staff said they will sort this out but next day or the day after they didn’t even mention. Just because I am not a smoker doesn’t mean I don’t need a balcony 😊

2026-06-03 via Nuitee
R
Robyn couple gb
10
Pros:

Breakfast was great with a lot of variety. The Galata tower view from the balcony was amazing and the room was spacious, clean and very comfortable. We really enjoyed our stay.

2026-06-01 via Nuitee
B
Biegler solo_traveller au
9
Fabulous hotel in a great location.
Pros:

Fantastic location, great staff, very comfortable hotel, excellent breakfast

2026-06-01 via Nuitee
E
Emadadin solo_traveller ch
8
2026-05-27 via Nuitee
D
David extended_group gb
8
2026-05-26 via Nuitee
M
MARGOTH solo_traveller co
10
Pros:

Todo

Cons:

No aplica

2026-05-22 via Nuitee
C
Caterina couple it
3
Buon hotel , ma non se ti serve un taxi
Pros:

La struttura e’ pulita e Modena , situata in una bella via ne centro del quartiere Galata.
Le principali attrazioni sono per lo più raggiungile a piedi . La suite aveva un vista splendida

Cons:

Una sera siamo andati a cena a Swiss hotel .
L’addetto alla reception ha chiamato per noi un taxi giallo che ci ha portati a destinazione . Abbiamo chiesto se la mattina dopo ( dovevamo imbarcarci per una crociera ) avrebbe potuto fare lo stesso ; ci ha detto di sì e che non era necessario prenotato .
Il giorno dopo però un altro addetto al reception ci ha detto che non era possibile per loro chiamare taxi , ma solo un servizio di noleggio con conducente di loro conoscenza ( che prendeva per il breve tratto circa 40 euro , contro i 15 del taxi ) .
Abbiamo acconsentito ( malvolentieri) , ma non ha neanche saputo dirci a che ora sarebbe arrivata l’auto .
Io mi sono spazientita e ho fatto presente che la sera prima era stato chiamato un taxi .
Il signore incredibilmente mi ha risposto che non era vero , non avevo mai preso nessun taxi e di andare ( a piedi - con due valige pesantissime ) alla più vicina fermata e prenderne uno lì .
Alla fine sono uscita e ho chiamato da solo un taxi di passaggi con un fischio .
Un servizio inqualificabile .

2026-05-22 via Nuitee
B
Barteld couple za
9
Second time back to The Galata Hotel. Will be back again and recommend it to anyone who wants to visit Istanbul
Pros:

Central location, great staff and facilities.

2026-05-21 via Nuitee
Z
Zhanna couple ru
8
2026-05-21 via Nuitee
K
KARLA extended_group pa
10
2026-05-17 via Nuitee
P
Priti couple gb
8
Loved it and would recommend
Pros:

Location

Cons:

Room says there’s a balcony well it’s not really a balcony no view of anything just a closet off area if your room is under floor zero there’s no WiFi

2026-05-15 via Nuitee
D
Darja couple si
10
2026-05-14 via Nuitee
I
Ivan couple ru
7
2026-05-13 via Nuitee
H
Hope solo_traveller gb
10
Great location, excellent hotel, very high standards
Pros:

Excellent

2026-05-08 via Nuitee
T
Thunayan solo_traveller sa
10
2026-05-06 via Nuitee
M
MYRTO couple gr
9
2026-05-06 via Nuitee
R
Rimma couple ru
10
Pros:

Perfect location. Beautiful buildings, great cafes. Very nice people at the hotel, super nice housekeeper!
Amazing view from the terrace, amazing room!!!! I don’t say any bad thing, totally recommend

Cons:

-

2026-05-06 via Nuitee
T
Thunayan extended_group sa
10
The Best!
Pros:

Amazing stay, amazing location and most importantly amazing team running this property.
The property location is close and within walkable distance to major landmarks in the city. Dont miss the restaurant here as well.
Most importantly, the team here especially Thunahan at the reception was so helpful and accommodating. He honestly went the extra mile and above and beyond to accommodate us. Teşekkürler Tunahan. You are the best!

2026-05-06 via Nuitee
K
Katie couple gb
10
2026-05-05 via Nuitee