Hotel Okura Macau

Hotels
9.4 (127 reviews)
Avenida Marginal Flor de Lotus , Macau , MO

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Cleanliness
Comfortable rooms
Cons:
No separate soap provided

Categories

Cleanliness
9.43
Very clean as mentioned in the reviews.
Service
9.9
Hotel staff provided immediate assistance as mentioned in the reviews.
Location
9.44
Standard quality for this hotel tier.
Room Quality
9.89
Rooms are very comfortable and clean.
Amenities
9.42
Standard quality for this hotel tier.
Value for Money
8.88
Prices are high but justified by quality.
Food and Beverage
8.43
Not specifically mentioned in the reviews.
Overall Experience
9.8
Guests seem highly satisfied overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:55

Property Description

Luxurious 5-Star Experience at Hotel Okura Macau

Grand Resort Deck with Skytop Aquatic Adventure River Ride: Indulge in the 75,000-square-metre Grand Resort Deck featuring a 575-metre River Ride and a 350-ton white sand beach. Enjoy water slides, beach lagoons, white water rapids, and more.

Elegant Guestrooms and Amenities: Experience modern furnishings, minibar, and a 65-inch flat-screen TV with various cable channels in each well-appointed room. Free WiFi access ensures you stay connected throughout your stay.

Dining and Entertainment Options: Delight your taste buds at Yamazato Japanese Fine Dining on the 28th floor or savor all-day dining at Terrace Restaurant on the 6th floor. Explore the casino, shopping arcade, swimming pools, and fitness centre for a complete experience.

Book your stay at Hotel Okura Macau for an unforgettable luxurious retreat.

Important information:

The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that children's breakfast is not included in the breakfast-included rate. Children's breakfast will be charged separately.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your full stay. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.

Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.

For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.

Our Grand Resort Deck will close operations from 17 November 2025 for our annual maintenance. Be sure to dove into another season of fun when we reopen on 3 April 2026! Please note those dates are subject to hotel maintenance plans.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 127 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.89
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.8
T
Toru • couple • jp
6
2026-09-14 • via Nuitee
I
iteng • couple • us
10
舒適 周到
Pros:

大概14年前酒店新開幕時入住過，沒想到過去這麼多年，酒店設施，服務居然保持如此的好，比預期中還要出色，十分舒適的環境，送了很多小禮物，零食，洗浴等等給小孩，都是特別為兒童準備的，十分周到貼心👍🏻

Cons:

沒有

2026-07-13 • via Nuitee
K
KOJIMA • extended_group • jp
10
2026-05-30 • via Nuitee
M
Masahiro • solo_traveller • jp
10
2026-04-29 • via Nuitee
M
Masahiro • couple • jp
10
2026-04-28 • via Nuitee
C
Ching Hsun • solo_traveller • tw
10
2026-04-26 • via Nuitee
I
Israngkul na Ayudhya • couple • th
10
2026-03-15 • via Nuitee
A
Alicia • extended_group • ca
10
Overall great experience and excellent value for money. Good variety of restaurants.
Pros:

Great services especially in the Executive Lounge. Generous room size, great facilities and amenities. Definitely will be my first choice to stay when I visit Macau again.

Cons:

Nothing (maybe my stay was too short as I only stayed for 2 days)

2026-02-22 • via Nuitee
M
Masahiro • solo_traveller • jp
10
最高！
Pros:

お部屋の設備や清潔感がとても良く、職員のお気遣いも最高でした。

2026-02-11 • via Nuitee
J
Joanna Leonisa • couple • jp
10
2026-01-12 • via Nuitee
N
Nenad • family_with_children • rs
10
2025-12-01 • via Nuitee
N
Nenad • family_with_children • rs
10
2025-11-06 • via Nuitee
I
Inês • solo_traveller • mo
10
2025-11-03 • via Nuitee
J
Junho • couple • ph
9
Pros:

친절. 깨끗함. 거의. 완벽함.

Cons:

거의 없음. 비누가 따로 없는정도

2025-09-04 • via Nuitee
K
Ka Yi • couple • hk
9
舒服
Pros:

床很舒服，房間亦10分整潔。可以一覺睡天光。
感覺現在好困難book 到房，價格亦在高位（8 月尾）。酒店人員亦會即時提供協助。

Cons:

沒有

2025-08-29 • via Nuitee
T
Tanaka • family_with_children • cn
10
2025-08-19 • via Nuitee
N
Nida • solo traveller • hk
9
Superb
Pros:

The room was very spacious, the bed was so comfortable and loved the big bathroom.
The staff are so helpful and very professional. Yuri at the front desk was so nice and very accomodating. I will definitely stay there again.

2025-06-01 • via Nuitee
V
Veronica • family with young children • id
10
Exceptional
2025-02-03 • via Nuitee
P
Pak • family with young children • mo
8
Good experience
Pros:

Staffs service is good quality

2025-02-01 • via Nuitee
J
Joanna • family with young children • jp
10
Excellent! Highly recommended
Pros:

All staff are very kind and helpful especially Miss
Elaine😘

2025-01-26 • via Nuitee