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Modern Accommodation
Discover modern rooms equipped with all the essentials for a comfortable stay, including flat-screen TVs, private bathrooms, and cozy bed linens.
Convenient Amenities
Enjoy a buffet breakfast daily, free WiFi throughout the property, and convenient services such as a 24-hour front desk, concierge, and airport transfers.
Central Location
Situated near popular attractions like Cochin Shipyard and Ernakulam Railway Station, K Grandeur Hotels offers easy access to the best of Cochin.
To book your stay at K Grandeur Hotels and experience comfort and convenience in Cochin, visit our website now.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
While the reception staff was awful, the housekeeping staff who came back to re-clean our bathrooms were polite and tried to help.
We stayed here from 15th to 16th September, booking two rooms for 4 adults and a baby, and it was a complete disaster from start to finish.
The hotel’s advertisement on Booking.com is highly misleading. In their listing, there was no clear distinction or option to choose between AC and non-AC for the Double Deluxe rooms. This feels like a deliberate tactic by the hotel to lure guests into booking, only to force them into an expensive upgrade upon arrival. They charged us an extra 800 rupees per room just for AC, which almost doubled our total cost. For that inflated price, we could have stayed at a much better hotel elsewhere.
The room conditions were completely unacceptable. One room reeked of smoke, while the other had a broken TV. We had to call reception four times just to get the TV looked at, and even then, YouTube wouldn’t work. This was incredibly frustrating as we needed it to distract our baby during feeding. Furthermore, the floors in both rooms were sticky, and the bathrooms were so smelly that we had to demand they be cleaned again.
Check-out was the worst part of our stay. The receptionist, Anil, was incredibly rude, hostile, and completely unprofessional. After explaining all the issues we faced, we asked for a small, reasonable compromise, just a 100 to 200 rupee discount per room on the unexpected AC fees. He flatly refused, aggressively told us to just pay the amount, and sneered that we could go ahead and leave a bad review if we like. This proved he doesn't care about customer service or the hotel's reputation at all, he only cares about extracting money. To make matters worse, he falsely accused me of only making a partial payment. Even after I showed him the receipt proving we paid in full, his toxic attitude did not change.
Finally, the property is extremely difficult to find due to zero road signage. The parking is located away from the hotel with no signs pointing toward it.
Good location Very near to Rly stn
bedsheets and towels old and not feel fresh
Nothing
Location is good, hotel is near to railway station..
Fan of flat no. 204 is not working property
Asked for extra money.
Location
Ac not proper cooling, no mini refrigerator, only one Bootle water
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