Hayah Plaza Hotel

Hotels
6.7 (5303 reviews)
Abu Ayyub Al-Ansari Street, Bani Khidrah , Al Madinah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Close to Masjid Nabawi
Helpful staff
Cons:
High prices
Poor cleanliness and amenities

Categories

Cleanliness
5.6
Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.
Service
8.06
Mixed reviews on service, but some guests reported helpful staff.
Location
9.6
Hotel's proximity to Masjid Nabawi was frequently praised.
Room Quality
5.56
Several complaints about room size, cleanliness, and amenities.
Amenities
5.59
Reviews highlighted lack of basic facilities in rooms and poor condition.
Value for Money
6.55
Guests expressed concerns over high prices relative to the quality of services and facilities.
Food and Beverage
5.6
No breakfast was provided; guests mentioned food options as lacking.
Overall Experience
7.07
Mixed overall experience, with many stating it didn't meet expectations despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:43

Property Description

Convenient Location
Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation
With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities
Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 5303 reviews
Cleanliness: 5.6
Service: 8.06
Location: 9.6
Room Quality: 5.56
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.07
M
Muhammad Shahbaz • family_with_children • sa
6
Good only
Pros:

Location

Cons:

Service no water in room no coffee or tea and etc

2026-06-20 • via Nuitee
سعيد • solo_traveller • sa
6
Cons:

من الخارج الفندق منظره ممتاز
من الداخل يحتاج تجديد وتعطير للروائح وغيره

2026-06-20 • via Nuitee
M
Muddassar • solo_traveller • sa
10
2026-06-19 • via Nuitee
M
MUHAMMAD USMAN • family_with_children • sa
9
Pros:

Very nice location, next to the Masjid e Nabvi gate

2026-06-18 • via Nuitee
A
ahmed • solo_traveller • in
10
Pros:

Hygiene rooms

2026-06-18 • via Nuitee
A
A.alsolimany • couple • sa
5
راح اعيد التجربة
Pros:

قربه جدا من الحرم النبوي والسعر

Cons:

انا طلبت غرفه لشخصين اعطوني غرفه فيها 4 سرر وضيقت الغرفة ومره كان ازعاج من الغرف المجاورة

2026-06-18 • via Nuitee
حمود • couple • sa
8
ممتاز
Pros:

الموقع

Cons:

لاشى

2026-06-17 • via Nuitee
I
IBRAHIM • couple • sa
7
2026-06-14 • via Nuitee
H
Hassan • solo_traveller • sa
7
2026-06-14 • via Nuitee
M
Mohammed • extended_group • sa
9
2026-06-13 • via Nuitee
M
Mücahit • extended_group • tr
6
2026-06-12 • via Nuitee
M
Maelle • couple • fr
6
Très bon séjour sauf l’odeur de la réception
Pros:

L’emplacement est top, le personnel impeccable, la chambre propre, mais l’odeur de la réception était insoutenable! Je me bouchais le nez à chaque fois que je descendais

Cons:

L’odeur

2026-06-12 • via Nuitee
S
SHOAIB MOHAMMED • family_with_children • sa
9
Lovely location
Pros:

Location and the parking

Cons:

Smell in the bathroom

2026-06-12 • via Nuitee
صادق • extended_group • sa
5
2026-06-11 • via Nuitee
M
Mohamed Amine • solo_traveller • tn
8
Pros:

Very close to the prophet mosque, very high we hospitality

Cons:

There was a smell coming from the sewers in the toilet and shower

2026-06-09 • via Nuitee
M
Majedul • couple • au
6
Pros:

The location

Cons:

The cleanliness and staff. They don’t understand english at all.

2026-06-08 • via Nuitee
M
Mohammad Daanish • solo_traveller • in
10
2026-06-08 • via Nuitee
U
ul haq • couple • sa
8
2026-06-08 • via Nuitee
M
Mina • extended_group • bh
4
2026-06-06 • via Nuitee
ابراهيم • couple • sd
10
2026-06-06 • via Nuitee