Hayah Plaza Hotel

Hotels
6.7 (5073 reviews)
Abu Ayyub Al-Ansari Street, Bani Khidrah , Al Madinah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Close to Masjid Nabawi
Helpful staff
Cons:
High prices
Poor cleanliness and amenities

Categories

Cleanliness
5.6
Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.
Service
8.06
Mixed reviews on service, but some guests reported helpful staff.
Location
9.6
Hotel's proximity to Masjid Nabawi was frequently praised.
Room Quality
5.56
Several complaints about room size, cleanliness, and amenities.
Amenities
5.59
Reviews highlighted lack of basic facilities in rooms and poor condition.
Value for Money
6.55
Guests expressed concerns over high prices relative to the quality of services and facilities.
Food and Beverage
5.6
No breakfast was provided; guests mentioned food options as lacking.
Overall Experience
7.07
Mixed overall experience, with many stating it didn't meet expectations despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:43

Property Description

Convenient Location
Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation
With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities
Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 5073 reviews
Cleanliness: 5.6
Service: 8.06
Location: 9.6
Room Quality: 5.56
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.07
O
Obada • solo_traveller • jo
2
2026-05-30 • via Nuitee
K
KHALEELUR • family_with_children • in
5
2026-05-30 • via Nuitee
M
musaddik • solo_traveller • sa
10
Pros:

My best place for madina to stay

Cons:

Haya plaza every time best location for stay

2026-05-30 • via Nuitee
S
saad • couple • sa
3
لاعودة لهذا الفندق مرة اخري
Pros:

لاشي غير الموقع بالنسبة لرجال ام النساء فموقعك سي جدا

Cons:

كل شي سي من الموظفين حتي نظافة الغرفة كل شي كل شي يبي لك اكتب حتي اتعب
المواقف مسيطرين عليه امن الفندق مع موظفي الاستقبال
الله من شين الاخلاق

2026-05-30 • via Nuitee
R
Rabea • solo_traveller • sa
7
Pros:

قربه من الحرم.

Cons:

ضيق المواقف الخاصة بالفندق

2026-05-30 • via Nuitee
F
Furqan • family_with_children • pk
7
Good value of money though with families a bit far for female pilgrims gate
Pros:

Nearby to mosque

Cons:

Although not idealy near for the women

2026-05-30 • via Nuitee
N
Nabeel • solo_traveller • sa
9
2026-05-30 • via Nuitee
M
Mohammed Ahmed • family_with_children • sa
6
2026-05-30 • via Nuitee
A
Adel • family_with_children • sa
3
غرفة سيئة وضيقة جدااااااا
Pros:

القرب من الحرم والاسانسيرات متوفرة وتعمل بكفائة

Cons:

الغرفة صغيرة جدا ودولاب لا يساع لفرد والسرير صغير حداااا

2026-05-30 • via Nuitee
بيادر • extended_group • sa
10
Cons:

المواقف قليله جداً انت وحظك.

2026-05-30 • via Nuitee
S
Sabry • family_with_children • sa
8
2026-05-30 • via Nuitee
S
Saleh • solo_traveller • sa
7
2026-05-30 • via Nuitee
I
Ibrahim • solo_traveller • sa
10
2026-05-30 • via Nuitee
M
Mahmoud • couple • sa
10
اقامة ممتازة ومميزةً
Pros:

النظافة التعامل من الموظفين القرب من الحرم

2026-05-30 • via Nuitee
الغابري • solo_traveller • sa
1
2026-05-30 • via Nuitee
سعد • couple • sa
10
والله كانت ممتعه جدا وروحانيه وتعامل طيب وجميل وسكن ممتاز
Pros:

قريب من المسجد النبوي سعره جميل جدا

2026-05-30 • via Nuitee
M
Mohamed • family_with_children • sa
8
every think good only room is very small and no available parking for 3 nights
Cons:

no sufficient parking and the way the security deal with the issue

2026-05-30 • via Nuitee
S
SYED ASIF UR • solo_traveller • sa
7
2026-05-30 • via Nuitee
M
Mahmoud • family_with_children • sa
10
2026-05-29 • via Nuitee
M
Mohammed • family_with_children • sa
8
2026-05-29 • via Nuitee