Hayah Plaza Hotel

Hotels
6.7 (5672 reviews)
Abu Ayyub Al-Ansari Street, Bani Khidrah , Al Madinah , SA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to Masjid Nabawi
Helpful staff
Cons:
High prices
Poor cleanliness and amenities

Categories

Cleanliness
5.6
Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.
Service
8.06
Mixed reviews on service, but some guests reported helpful staff.
Location
9.6
Hotel's proximity to Masjid Nabawi was frequently praised.
Room Quality
5.56
Several complaints about room size, cleanliness, and amenities.
Amenities
5.59
Reviews highlighted lack of basic facilities in rooms and poor condition.
Value for Money
6.55
Guests expressed concerns over high prices relative to the quality of services and facilities.
Food and Beverage
5.6
No breakfast was provided; guests mentioned food options as lacking.
Overall Experience
7.07
Mixed overall experience, with many stating it didn't meet expectations despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:43

Property Description

Convenient Location
Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation
With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities
Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.7
Based on 5672 reviews
Cleanliness: 5.6
Service: 8.06
Location: 9.6
Room Quality: 5.56
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.07
A
Aktar • family_with_children • gb
3
Not great experience
Pros:

There was not service at all all the time you have to approach to the staff to ask something what you need what we paid we could get better hotel near to the place

Cons:

Hotel was not clean everything we have to ask our and our again on the daily basis

2026-11-07 • via Nuitee
J
Jafar Muhammed • family_with_children • gb
9
2026-11-07 • via Nuitee
S
siraj • family_with_children • sa
3
Pros:

Because of Location

Cons:

Only welcoming well, and there after nothing

2026-11-07 • via Nuitee
M
Mohammed Osama • family_with_children • de
8
2026-11-07 • via Nuitee
A
Aktar • family_with_children • gb
2
Pros:

It was not great experience what I have paid

2026-11-07 • via Nuitee
M
Mahmoud • family_with_children • sa
8
2026-11-07 • via Nuitee
R
Rehman • solo_traveller • gb
9
Comfortable stay
Pros:

Short walk to the haram. Staff were helpful. Room had everything you needed. Thumbs up

Cons:

N/A

2026-11-07 • via Nuitee
A
Ahmad • family_with_children • eg
8
2026-11-06 • via Nuitee
M
Muhammad Ahsan • family_with_children • sa
10
Pros:

Very near to مسجد Al nabwi, excellent location

2026-11-06 • via Nuitee
R
Rihana • couple • dz
7
2026-11-06 • via Nuitee
N
Naseem • family_with_children • sa
10
2026-11-06 • via Nuitee
A
Ameen • couple • sa
7
2026-11-06 • via Nuitee
A
Ahmed • family_with_children • gb
5
2026-11-06 • via Nuitee
B
bcn Arfan • family_with_children • es
8
Pros:

Thx

Cons:

Thx

2026-11-06 • via Nuitee
A
Asim Manzoor • family_with_children • be
10
Pros:

Everything is Excellent, we had a comfortable stay, Close to Prophet's Mosque,A Tuc shop right in the lobby was very nice, You can have a fantastic cup of Tea there.

2026-11-06 • via Nuitee
A
adil akhtar • family_with_children • sa
7
2026-11-06 • via Nuitee
A
Adil • family_with_children • sa
10
Pros:

Good service

Cons:

Location

2026-11-06 • via Nuitee
B
Bilal • family_with_children • sa
10
2026-11-05 • via Nuitee
C
Chougle • family_with_children • sa
10
2026-11-05 • via Nuitee
A
ali • couple • sa
10
2026-11-05 • via Nuitee