Hayah Plaza Hotel

Hotels
6.7 (5672 reviews)
Abu Ayyub Al-Ansari Street, Bani Khidrah , Al Madinah , SA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to Masjid Nabawi
Helpful staff
Cons:
High prices
Poor cleanliness and amenities

Categories

Cleanliness
5.6
Multiple reviews indicated issues with cleanliness, including dirty linen and poorly maintained facilities.
Service
8.06
Mixed reviews on service, but some guests reported helpful staff.
Location
9.6
Hotel's proximity to Masjid Nabawi was frequently praised.
Room Quality
5.56
Several complaints about room size, cleanliness, and amenities.
Amenities
5.59
Reviews highlighted lack of basic facilities in rooms and poor condition.
Value for Money
6.55
Guests expressed concerns over high prices relative to the quality of services and facilities.
Food and Beverage
5.6
No breakfast was provided; guests mentioned food options as lacking.
Overall Experience
7.07
Mixed overall experience, with many stating it didn't meet expectations despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:43

Property Description

Convenient Location
Located just 350m from Al-Masjid an-Nabawi, Hayah Plaza Hotel offers a prime location for those looking to immerse themselves in the heart of Al Madinah. The hotel's proximity to key attractions like Al Baqia Cemetry and Quba Mosque makes it an ideal choice for travelers seeking convenience during their stay.

Comfortable Accommodation
With a range of family rooms available, Hayah Plaza Hotel ensures a comfortable stay for guests of all ages. The 3-star hotel offers essential amenities such as a 24-hour front desk, concierge service, and free WiFi, catering to the needs of both leisure and business travelers.

Dining and Parking Facilities
Guests can enjoy the convenience of on-site dining at the hotel's restaurant and coffee shop. Additionally, the availability of paid private parking adds an extra layer of convenience for those arriving by car. Book your stay at Hayah Plaza Hotel for a seamless and enjoyable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.7
Based on 5672 reviews
Cleanliness: 5.6
Service: 8.06
Location: 9.6
Room Quality: 5.56
Amenities: 5.59
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 7.07
F
Fathelrahman • couple • gb
8
2026-09-19 • via Nuitee
M
Mohamed • family_with_children • sa
1
2026-09-19 • via Nuitee
E
ERİŞMİŞ • solo_traveller • tr
7
2026-09-19 • via Nuitee
M
Mohammad • extended_group • sa
10
2026-09-19 • via Nuitee
M
mohamed • extended_group • sa
7
2026-09-18 • via Nuitee
F
Fawad Hassan • family_with_children • pk
5
If with Family don't book this hotel.
Pros:

The only good thing about this hotel was its location. It is really near to Haram, TAM Cafe, and other shops and cafes nearby.

Overall, the hotel was terrible. The beds were small, the room had a bad smell, and it was dirty. There were no windows and no view. There was also too much noise, and you cannot sleep properly. You can even hear sounds from the next room, so there is no soundproofing at all.

The price was good, but I would only recommend staying here if you are travelling solo or with a group of friends. I was with my family, and booking this hotel was actually a mistake for me.

Cons:

The service of hotel was terrible, rooms were small, dirty and full of noise. Beds were too small as well and uncomfortable. I was with family and hardly can sleep in the room.

2026-09-18 • via Nuitee
S
Sadhir • solo_traveller • sa
8
2026-09-18 • via Nuitee
A
Ahamadullah • family_with_children • sa
9
2026-09-18 • via Nuitee
I
Issa • family_with_children • sa
10
2026-09-18 • via Nuitee
K
karim • solo_traveller • eg
8
Pros:

It was close to the haram

2026-09-17 • via Nuitee
K
Kashan • solo_traveller • sa
5
Pros:

Only near tu Masjid E nabvi

Cons:

And not comfortable very small room AC is not working

2026-09-17 • via Nuitee
D
DİNDORUK • family_with_children • tr
10
Fiyat performans değil de direkt performanstı. Fiyatın üstünde bir otel
Pros:

Konum hijyen asansör 10 adet

Cons:

Oda kartlarında 1-2 problem oldu

2026-09-17 • via Nuitee
F
Faouzi • solo_traveller • fr
6
2026-09-17 • via Nuitee
M
Mohsin • family_with_children • us
5
This is not worth
Pros:

Bed’s was very small

Cons:

Location was very good

2026-09-17 • via Nuitee
• solo_traveller • eg
10
2026-09-17 • via Nuitee
عبود • solo_traveller • sa
1
2026-09-17 • via Nuitee
A
Ali • extended_group • bh
7
2026-09-16 • via Nuitee
N
Nadia • solo_traveller • sa
10
2026-09-16 • via Nuitee
اسيل • solo_traveller • iq
10
2026-09-16 • via Nuitee
I
Imtiyazuddin Ilyas • couple • om
7
Value for money
2026-09-16 • via Nuitee