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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Pets allowed
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Laundry
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Safety deposit box
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
Review Highlights
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Property Description
Central Location
Comfortable Accommodation
Multilingual Staff
Experience the best of Mexico City at Hotel Casa Cuenca. Enjoy a convenient stay just steps away from top attractions like Chapultepec Castle and The Angel of Independence. Relax in modern rooms equipped with all the amenities you need. Plus, our friendly staff is available 24/7 to assist you in multiple languages. Book your stay now and make unforgettable memories in Mexico City!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
Lovely friendly staff and owner
The place is nice but isn't worth the money. The rooms have zero insulation which means that they don't stay warm or cool and the noise filters in easily. It is also very bright in the morning.
Booking.com put the price in the wrong currency so the place was way more expensive than planned. It was non refundable and the property refused to give a refund when I was very unsatisfied with my first night stay. The breakfast is also not great. I would not stay here again and won't be using booking.com for future trips.
The breakfast was delicious. The aesthetic of the hotel. The staff was super nice.
Sometimes the breakfast came with more charges than other days. The bathrooms smell kind of musty.
The staff were all so very friendly and helpful, food in restaurant was excellent. Beautiful boutique feel about the place, would definitely stay again.
Beautiful architecture- modern curated design details throughout. The food & dining experience also curated with quality & choice. Lovely staff welcoming & attentive.
I would have liked a luxury bathtub!
Beautiful building and really nicely decorated. We really liked our room, which was bright and airy. Shower had great water pressure. It was helpful to have an Ecobici station right outside the property.
Didn’t have much in the way of facilities - no pool, no gym, had to ask reception or bar every time we wanted some more filtered water (might be good to have a filtered water tap in a common area).
Although breakfast was included it was not very generous - the breakfast taco whilst nice was a single taco which isn’t really enough for a breakfast. Pastries weren’t included (although the hotel had a nice looking selection) only bread with jam.
The design was sleek and stylish but still paid homage to the building’s history. Great base to explore Condesa and Roma Norte.
We loved staying at Casa Cuenca. Small boutique hotel with good facilities in great location and super helpful and friendly staff!
The staff went out of their way to make us feel comfortable, safe & for us to have an enjoyable stay. It is such a peaceful and beautiful boutique hotel, with a real sense of genuine care for the experience of their guests. We would highly recommend staying there, and we will definitely be back again!
Nothing!
Arquitetura belíssima e cheia de charme. Equipe prestativa, localização excelente em um dos bairros mais gostosos da Cidade do México
Très beau lieu
Emplacement idéal dans un super quartier
Personnel adorable
Décoration de la chambre
Petites quantités pour le petit déjeuner
Beautiful location, clean, comfortable
Wir haben uns auf Anhieb sehr wohl gefühlt und hoffen, dass wir bald wieder Gäste in diesem wunderbaren Hotel sein dürfen!
Es gibt nichts, dass uns nicht gefallen hat.
Location was excellent. Loved the style and decor. Staff was super helpful in organizing transport, carrying luggage (no lift) and giving advice.
No lift, it wasn't a big inconvenience. Know that some rooms don't have a view, but that's due to the orientation of the building wedged in-between other buildings in an urban setting.
great area, good breakfast, friendly staff
Although the room had been renovated, some outdated details remained visible. The windows and door did not feel secure and could be opened too easily.
Beautiful location and lovely room.
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