Pine Garden Hotel

Hotels
8.2 (400 reviews)
Lot 12732, Block 16 Kuching Central Land District Jalan Tun Jugah, Sarawak , Kuching , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Cons:
Dirty towels
Slow water pressure

Categories

Cleanliness
7.34
Some reviews mentioned cleanliness positively, while issues with dirty towels were noted.
Service
8.81
Multiple reviews highlight friendly staff, though there was an instance of poor behavior from a staff member.
Location
8.85
Proximity to food options, a mall, and the airport mentioned positively.
Room Quality
7.8
General comfort is praised, but some cleanliness issues with furnishings were noted.
Amenities
7.83
Standard quality for this hotel tier.
Value for Money
8.29
Standard quality for this hotel tier.
Food and Beverage
8.34
Standard quality for this hotel tier.
Overall Experience
8.31
Overall positive sentiment, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Convenient Location
Experience the best of Kuching with Pine Garden Hotel's prime location near major shopping malls and attractions.

Modern Amenities
Enjoy air-conditioned rooms equipped with a flat-screen TV and a private bathroom with complimentary toiletries.

Free WiFi
Stay connected throughout your stay with complimentary WiFi available throughout the property.

To book your stay at Pine Garden Hotel and explore Kuching in comfort, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Hotel extension left wing under construction, which will have the coffee house, swimming pool, seminar hall and gym room after completed. In the meantime, we apologies for any inconvenience caused!Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 400 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
solo_traveller my
10
Pros:

Free parking & safe

Cons:

Shower room too narrow

2026-05-29 via Nuitee
T
Ten couple my
3
2026-05-26 via Nuitee
H
HELEN couple my
7
Fair
Cons:

Not sound proof room

2026-05-25 via Nuitee
H
HOW WEI solo_traveller my
10
2026-05-18 via Nuitee
C
Cheng couple my
9
2026-05-18 via Nuitee
C
Chan solo_traveller my
8
2026-05-17 via Nuitee
R
Raja couple my
8
2026-05-15 via Nuitee
T
Thana S solo_traveller my
8
Good place to stay
Pros:

The room were super clean. Nearby mall

Cons:

mall is the only convenient option to buy food, as the other shop lots are located quite far away.

2026-05-12 via Nuitee
C
Chang solo_traveller sg
4
2026-05-08 via Nuitee
C
Chang solo_traveller sg
4
2026-05-08 via Nuitee
C
Chang solo_traveller sg
4
2026-05-08 via Nuitee
C
Chang solo_traveller sg
4
2026-05-08 via Nuitee
C
Chang solo_traveller sg
4
2026-05-08 via Nuitee
C
Chang solo_traveller sg
4
2026-05-08 via Nuitee
M
Muhd Faris solo_traveller my
8
2026-05-03 via Nuitee
Y
YouXian couple tw
7
Pros:

Near the airport and the centre, so the location is good.

Cons:

Hopefully the hotel can improve their rooms function better and check properly before customers check in, first room I checked in the light was blinking then changed room, when I took a shower and find out that shower was a bit broken and leaking.

2026-05-02 via Nuitee
D
DicPat solo_traveller my
10
2026-04-21 via Nuitee
N
Nur Syammira couple my
10
2026-04-19 via Nuitee
C
chong couple my
8
Comfort
Pros:

Bed

Cons:

Shower

2026-04-10 via Nuitee
couple bn
7
2026-04-10 via Nuitee