Nina Palace Hotel

Hotels
8.3 (136 reviews)
80 Merab Kostava Street , Tbilisi City , ge

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Cashless payment available
Guests can opt-out any cleaning services during stay
CCTV outside property
Security alarm
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Cons:
Poor communication regarding breakfast
Cleanliness issues

Categories

Cleanliness
7.13
Reports of ants in the room and inadequate housekeeping.
Service
9.6
Reception staff were polite, but there were issues with room readiness and breakfast availability.
Location
9.14
Convenient location with nearby services, but parking is a challenge.
Room Quality
8.59
Rooms are spacious and clean, but some had issues with noise isolation.
Amenities
8.12
Amenities are satisfactory, but breakfast promises were not met.
Value for Money
8.58
Generally affordable, but lack of expected services affects perceived value.
Food and Beverage
6.63
Breakfast was not provided despite bookings including it.
Overall Experience
8.6
Mixed feelings, with good location and room quality but significant service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:00

Property Description

Luxurious Rooms and Amenities
Indulge in our elegantly designed rooms equipped with modern amenities including air conditioning, flat-screen TVs, and private balconies offering stunning city views.

Convenient Location
Located in the vibrant Saburtalo district, our hotel is just a short distance from popular attractions like the Tbilisi Opera and Ballet Theatre, Rustaveli Theatre, and Freedom Square, making it the perfect base for exploring the city.

Exceptional Service
Enjoy 24-hour front desk assistance and complimentary WiFi throughout your stay. Wake up to a delicious buffet or continental breakfast to start your day off right.

Ready to experience the perfect blend of luxury and convenience? Book your stay at Nina Palace Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 136 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.6
K
Katarzyna solo_traveller pl
8
dobry hotel
Pros:

Przemiła recepcjonistka Maja pomogła we wszystkim. Nie było problemu żeby zmienić pokój na inny. W pokoju czysto, łóżka wygodne. Personel w recepcji mówi po angielsku. Blisko do metra i autobusu. Nieopodal hotelu sporo restauracji.

Cons:

Przydałoby się odmalować ściany w pokoju. Śniadanie takie sobie tzn. niby codziennie coś innego na ciepło np jajecznica lub omlet ale wszystko bardzo tłuste. Wędlina okropnej jakości, za to sery i warzywa rewelacja. Kawa z ekspresu za dopłatą. Do picia tylko woda lub herbata. W salaterkach z sałatka i miskach z płatkami brakowało łyżek, trzeba było nakładać swoimi sztućcami. Z tostera grzanki trzeba było wyjmować widelcem(brak szczypców). Generalnie śniadanie robiło wrażenie że ktoś wyjął produkty, rozłożył na półmiskach, i ...to wszystko. Przez to czuł się człowiek lekko zagubiony bo nie do końca było wiadomo co jest grane.

2026-05-27 via Nuitee
I
Itshak couple il
2
Very bad hotel
Pros:

In the pictures the hotel looks good. In reality the hotel is really not good. The rooms are not bad at all. The bed and pillows are the worst. Breakfast? No omelette, no cheese, no vegetables, no cornflakes.

Cons:

We didn't like anything. The entrance to the hotel is abandoned and dirty. You have to climb stairs with your luggage to get to the elevator. Late at night there was a homeless man sleeping on the stairs.

2026-05-26 via Nuitee
K
Khoren solo_traveller am
10
Pros:

Perfect two days, good Reception, good service, Personally I would like to express special thanks to Maia for the professional and warm hospitality. Awesome

2026-05-21 via Nuitee
D
Davit extended_group am
7
2026-05-20 via Nuitee
M
Malvina solo_traveller ge
10
2026-05-19 via Nuitee
S
Shaikh couple sa
8
It was a great stay. Especially the location of the hotel is excellent and it is quite accessible for a lot of things. T
Pros:

It was very comfortable

Cons:

Nothing as such

2026-05-15 via Nuitee
O
Omar family_with_children us
10
Wonderful Stay and Outstanding Service
Pros:

We had a wonderful experience and would absolutely rate this place 10/10. The customer service was exceptional from the moment we arrived. The person who checked us in was amazing, went above and beyond, and even came downstairs to help with my luggage which we truly appreciated.

The rooms were spacious, spotless, and very comfortable. Everything exceeded our expectations and we honestly have no complaints at all. We would gladly stay here again.

2026-05-10 via Nuitee
K
Karen extended_group am
10
2026-05-10 via Nuitee
N
Nia family_with_children ge
6
2026-05-04 via Nuitee
I
itshak couple il
2
מלון גרוע ביותר
Pros:

לא אהבנו כלום הכל היה תת רמה לא אנושי

Cons:

הכניסה למלון מתחת לכל בקורת. מלוכלכת ומוזנחת ממש עלוב. בחדר לא היו מים חמים להתקלח במשך כל השהיה. מרפסת מגעילה מוזנחת ומלוכלכת. ארוחת הבוקר עדיף שלא נדבר על זה. לא היה מה לאכול.

2026-05-03 via Nuitee
S
Salome family_with_children ge
10
2026-05-01 via Nuitee
Татьяна family_with_children ru
10
Спасибо отелю за размещение
Pros:

Отличное расположение, рядом кафе, магазины, шикарный вид из окна

2026-04-24 via Nuitee
Z
Zurab extended_group ge
4
2026-04-20 via Nuitee
M
Malvina solo_traveller ge
10
Comfortable place to stay at
Pros:

comfortable bed, comfortable shower, good location, perfect stuff, what else is there to ask 🙏🏻

Cons:

Nothing comes to mind

2026-04-20 via Nuitee
D
Dexter solo_traveller us
9
Pros:

The main entrance was a little disappointed but when you get upstairs it was very beautiful

Cons:

Everyone was very friendly and nice

2026-04-17 via Nuitee
moodyalzahranii couple sa
10
Pros:

طاقم العمل متميزين للغاية والفندق جميل جدا أيضآ المرافق والموقع رائعة جدآ قريبة من جميع النواحي شكرا لكم مع أمنياتي لزيادة قادمة🌻👌🏼

2026-04-14 via Nuitee
M
MUOSA couple sa
10
2026-04-02 via Nuitee
A
Abdulrahman couple sa
9
Pros:

موقعه

Cons:

مدخل الفندق سيء

2026-03-31 via Nuitee
Z
Zadoennaia couple ge
10
2026-03-31 via Nuitee
სოსო couple ge
10
2026-03-31 via Nuitee