Premier Inn Wien City Hauptbahnhof

Hotels
8.2 (16452 reviews)
Sonnwendgasse 8 , Vienna , at

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Non-smoking throughout
Accessible parking
Parking garage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Check-in issues
Cleanliness concerns

Categories

Cleanliness
7.61
Several mentions of cleanliness but some complaints about room maintenance.
Service
8.58
Generally friendly staff, but some issues with check-in experience.
Location
9.12
Convenient location near transportation and city attractions.
Room Quality
8.07
Rooms are comfortable, but some maintenance issues were reported.
Amenities
7.6
Limited amenities; some rooms had missing furniture.
Value for Money
8.26
Good deals for location, though some facilities are lacking.
Food and Beverage
8.11
Breakfast was good, but there were some issues with cleanliness.
Overall Experience
8.28
General positive sentiment with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:34

Property Description

Eco-Friendly Accommodation:
acom-Hotel Vienna is proud to be officially certified as eco-friendly, providing guests with a guilt-free stay in the heart of Vienna.

Comfortable and Well-Equipped Rooms:
Each air-conditioned room at acom-Hotel Vienna boasts modern amenities including boxspring beds, satellite TV, a work desk, and a bathroom with a hairdryer. Additionally, shared facilities on each floor allow guests to prepare coffee and tea at their convenience.

Delicious Dining Options:
Start your day right with a rich breakfast buffet featuring organic products and fresh local delicacies. Unwind in the bar with a selection of Austrian coffee specialties or enjoy a refreshing Spritzer on the Schanigarten terrace.

Book now and experience the eco-friendly charm and convenience of acom-Hotel Vienna!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 16452 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.28
S
Sergiu Coseri • couple • ro
6
Not as we expected!
Pros:

The breakfast was very good.

Cons:

A lack of reception staff leads to very long wait times for check-in and check-out. Despite the high price paid, there is a constant sense of cheapness—from the very poor-quality toilet paper and the broken toilet seat to the substandard shower, and so on. It is quite frustrating and disappointing.

2026-07-25 • via Nuitee
L
Liubov • couple • ua
10
2026-07-25 • via Nuitee
I
Ihor • solo_traveller • ua
9
Pros:

Ввічливий україномовний персонал. Зручне місце біля вокзалу. Непоганий сніданок.

Cons:

При підключенні WiFi отримав попередження, що з'єднання небезпечне. В результаті процес підключення не очевидний

2026-07-25 • via Nuitee
A
Ayten • couple • tr
9
Çok iyiydi memnun kaldım. Teşekkür ederim tüm ekibe
Pros:

Konumu çok iyi. Çok temiz buldum. Çalşan görevliler iyi ve güleryüzlü.

2026-07-25 • via Nuitee
K
Kateřina • couple • cz
8
Pros:

Minuta od nádraží. Svižný personál s výbornou angičtinou. Polštáře navíc, široká postel.

Cons:

Káva by mohla být chutnější, ovoce a zeleniny víc.

2026-07-25 • via Nuitee
M
Mhike Morales • solo_traveller • ph
10
Pros:

Location

Cons:

Nothing

2026-07-25 • via Nuitee
F
Frida • solo_traveller • at
7
2026-07-25 • via Nuitee
M
Miroslava • solo_traveller • sk
10
Pros:

Veľmi milý a ochotný personál.
Výborná posteľ, pohodlný matrac, dobrá klíma.

2026-07-25 • via Nuitee
S
Silvia • solo_traveller • at
10
2026-07-25 • via Nuitee
O
O'sullivan • solo_traveller • gb
9
Pros:

The staff at reception were very helpful and friendly.

Cons:

I thought the price of breakfast was expensive.

2026-07-25 • via Nuitee
M
Marcel • solo_traveller • de
8
2026-07-25 • via Nuitee
D
Dominika • couple • sk
10
2026-07-25 • via Nuitee
A
Aygül • couple • tr
10
2026-07-25 • via Nuitee
L
Leopold • solo_traveller • at
7
2026-07-25 • via Nuitee
E
Eszter • solo_traveller • hu
4
2026-07-25 • via Nuitee
S
S. • extended_group • at
8
2026-07-25 • via Nuitee
I
Ingrid • couple • at
9
2026-07-24 • via Nuitee
D
David • solo_traveller • il
8
מתאים ללילה לפני מעבר. פחות לשהייה רצופה
Pros:

חיפשנו מלון ליד התחנה המרכזית וזה היה בדיוק מה שחפשנו
בשביל לילה אחד לפני נסיעה לבודפשט זה היה בסדר

מחיר מאוד נמוך

Cons:

מיטות לא הכי נוחות
מקלחון סטנדרטי

2026-07-24 • via Nuitee
N
Nick • solo_traveller • ie
7
Pros:

Breakfast

Cons:

WiFi didn't work
TV remote didn't work
Rain shower poorly positioned so hard to shower properly

2026-07-24 • via Nuitee
F
Fornaciari • solo_traveller • it
9
Bellissimo
Pros:

Arredamento moderno,comodo e funzionale, camera pulitissima e staff sorridente. Posizione strategica a 2 passi dalla stazione e quindi dalla metro.

Cons:

Colazione troppo cara

2026-07-24 • via Nuitee