Premier Inn Wien City Hauptbahnhof

Hotels
8.2 (15192 reviews)
Sonnwendgasse 8 , Vienna , at

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Check-in issues
Cleanliness concerns

Categories

Cleanliness
7.61
Several mentions of cleanliness but some complaints about room maintenance.
Service
8.58
Generally friendly staff, but some issues with check-in experience.
Location
9.12
Convenient location near transportation and city attractions.
Room Quality
8.07
Rooms are comfortable, but some maintenance issues were reported.
Amenities
7.6
Limited amenities; some rooms had missing furniture.
Value for Money
8.26
Good deals for location, though some facilities are lacking.
Food and Beverage
8.11
Breakfast was good, but there were some issues with cleanliness.
Overall Experience
8.28
General positive sentiment with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:34

Property Description

Eco-Friendly Accommodation:
acom-Hotel Vienna is proud to be officially certified as eco-friendly, providing guests with a guilt-free stay in the heart of Vienna.

Comfortable and Well-Equipped Rooms:
Each air-conditioned room at acom-Hotel Vienna boasts modern amenities including boxspring beds, satellite TV, a work desk, and a bathroom with a hairdryer. Additionally, shared facilities on each floor allow guests to prepare coffee and tea at their convenience.

Delicious Dining Options:
Start your day right with a rich breakfast buffet featuring organic products and fresh local delicacies. Unwind in the bar with a selection of Austrian coffee specialties or enjoy a refreshing Spritzer on the Schanigarten terrace.

Book now and experience the eco-friendly charm and convenience of acom-Hotel Vienna!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 15192 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.28
R
Romain couple fr
9
Pros:

Tout, placement, rapport/qualité prix

2026-05-31 via Nuitee
T
Tanja solo_traveller de
10
Komfortabler Rückzugsort nach Entdeckungen
Pros:

Reichhaltiges Frühstück, Nähe zum Bahnhof, freundliches Personal
Bis zur Innenstadt ist es recht weit, Lösung: einfahrend am Bahnhof mieten, das durfte ich in der Tiefgarage des Hotels kostenlos unterstellen
Wie ist sehr fahrradfreundlich!!!

2026-05-30 via Nuitee
A
Alexander solo_traveller at
7
Habe bessere PremierInn erlebt
Pros:

Super Lage. Zimmer recht groß und Auswahl an Kissen direkt im Zimmer. Tezeptionsbereich mit Bar schön gestaltet.

Cons:

Zimmer wurde auf Tiefsttemperatur gekühlt. Im Bad stank es nach Kanal. Taschentücher fehlten im Bad.

2026-05-30 via Nuitee
Ανδρέας couple gr
10
A very good choice for accommodation close to the station
Pros:

It’s was clean, everything organized and the employees always very helpful .
Amazing breakfast !

2026-05-30 via Nuitee
E
Eszter family_with_children hu
8
Pros:

Szuper a szálloda elhelyezkedése, mert két percre van a Hauptbahnhof és a belváros is 3 metrómegálló mindössze. A hotel ideális, ha az ember csak bázisnak használja, a forgalom ellenére csendes a szoba, az ágy pedig kényelmes. A személyzet pedig rendkívül kedves és segítőkész.

Cons:

Picit puritán, egy-két hasznos dologgal, bútorral érdemes felszerelni még a szobát.

2026-05-30 via Nuitee
N
Nimmita solo_traveller th
8
Pros:

Location

Cons:

Bathroom

2026-05-30 via Nuitee
E
Eve solo_traveller gb
10
Pros:

Amazing location for transport, clean, friendly, extra pillows, good.

2026-05-30 via Nuitee
M
Manel couple es
8
Ubicació genial per desplaçarte per la ciutat. Està a 150 m de l'estació central
Pros:

Ubicació

Cons:

Menjador petit l'hora de l'esmorzar

2026-05-30 via Nuitee
D
Dietmar couple at
5
2026-05-30 via Nuitee
D
Dietmar couple at
8
2026-05-30 via Nuitee
C
cumhur solo_traveller tr
7
Pros:

Wien haupbahnof a yakinligi

2026-05-30 via Nuitee
N
Neha couple in
1
2026-05-30 via Nuitee
M
Miho solo_traveller jp
10
Pros:

駅から近くてよい
スーパーも近くにある
ホテルのバーでビールが飲める
コンパクトで必要なものは全部ある
清潔

2026-05-29 via Nuitee
D
Dania solo_traveller jo
6
Pros:

Location near central station and to variety of restaurants

Cons:

Toilet cleaness is poor

2026-05-29 via Nuitee
S
Selin couple tr
7
2026-05-29 via Nuitee
I
Iryna solo_traveller ua
10
2026-05-29 via Nuitee
G
Gerald couple at
7
Hotel nähe Bahnhof
Pros:

Tolle Lage, auch ein tolles Hotel

Cons:

Premiumzimmer über Booking gebucht, vor Ort jedoch ein normales Zimmer erhalten, ohne Hinweis beim Check-in. Das Zimmer hatte eine Verbindungstür zum Nachbarzimmer und war extrem hellhörig, Gespräche waren deutlich hörbar. Zudem fehlten Ausstattungspunkte wie Kühlschrank und Schreibtisch, die wir bei der gebuchten Kategorie erwartet hätten. Schade war vor allem die fehlende Transparenz bei der Zimmeränderung.
Reklamation über Email wurde nicht beantwortet

2026-05-29 via Nuitee
D
dr. islam ossama solo_traveller eg
10
Pros:

Everything

Cons:

Avoid first and second floor .. a little bit noisy from cars down

2026-05-29 via Nuitee
L
LIN couple tw
8
2026-05-29 via Nuitee
G
Gerhard solo_traveller at
8
2026-05-29 via Nuitee