Hotel Muros Quito

Hotels
8.4 (141 reviews)
Calle Muros N 27-94 y González Suárez , Quito , ec

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable bed
Value for money
Cons:
Cleanliness issues
Old facilities
Noise from construction

Categories

Cleanliness
7.74
Concerns about cleanliness and maintenance mentioned in reviews.
Service
9.21
The staff were noted to be friendly and helpful throughout the reviews.
Location
8.75
Multiple mentions of good location, close to restaurants and quiet areas.
Room Quality
7.2
Reports of old facilities and discomfort with room temperature and amenities.
Amenities
8.23
General comment on amenities being satisfactory, though some concerns raised.
Value for Money
8.69
Most reviews indicate a feeling of getting decent value for the price.
Food and Beverage
8.74
Positive feedback on breakfast quality and service.
Overall Experience
8.61
Overall, a good experience with positive remarks outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:35

Property Description

Convenient Location
Hotel Muros Quito, nestled in Quito's bustling commercial district, offers a cozy retreat for travelers. Explore Parque Carolina just 1 km away or venture into the historical center only 3.5 km from the property.

Comfortable Rooms and Entertainment
Relax in rooms equipped with cable TV, WiFi, and private bathrooms. Unwind in the entertainment room with board games and films. Enjoy the convenience of laundry services, a safety box, and luggage locker.

Delightful Dining and Tour Services
Start your day with a hearty buffet breakfast at the on-site restaurant. Stay connected with free property-wide WiFi. Explore the area hassle-free with the available airport shuttle. Join guided tours to top attractions like Papallacta hot springs and Cotopaxi Volcano.

Book your stay at Hotel Muros Quito for an unforgettable experience!

Important information:

Kindly note that when booking 5 rooms or more, guests have to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 141 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.61
E
Estitxu • solo_traveller • es
7
2026-08-15 • via Nuitee
S
Scicolone • solo_traveller • ar
8
Pros:

Atención del personal

Cons:

El Baño muy básico. Instalaciones antiguas, no tenía agua fría en algunos artefactos.

Una sola mesa de noche en la habitación.

2026-08-15 • via Nuitee
J
JUANCHO • solo_traveller • co
10
Pros:

La atención y amabilidad

2026-08-12 • via Nuitee
C
Carolina • solo_traveller • ve
5
2026-08-07 • via Nuitee
G
Giordanna • extended_group • br
7
Pros:

Localizacão

Cons:

O banheiro, chuveiro era eletrico mas não esquentava muito, e quando esquentava saia pouquissima agua.

2026-08-05 • via Nuitee
A
Ana Linsy • family_with_children • cr
10
La pasamos increíble
Pros:

El personal brinda una atención increíble, son súper amables todos, está ubicado en un lugar muy seguro, ademas las instalaciones súper limpias

2026-07-20 • via Nuitee
N
Nathalia • solo_traveller • ec
10
Seguro y acogedor
2026-07-20 • via Nuitee
F
Fabricio • solo_traveller • ec
10
Cercana y agradable
Pros:

La ubicación idea, cercana al centro de la ciudad y en un barrio seguro. Muy buena atención del personal.

2026-07-13 • via Nuitee
G
Galeas • couple • ec
10
2026-07-13 • via Nuitee
R
Ruben • couple • ec
8
EN BENDICION
Pros:

ATENCION DEL PERSONAL, LA UBICACION DEL HOTEL CERCA A TODO, SITIOS DE COMIDA ABUNDANTES, CAFETERIAS, RESTAURANTES, TRANSPORTE PUBLICO A POCOS PASOS, UBER A LA PUERTA

Cons:

HAY DETALLES QUE SE PUEDEN MEJORAR EN EL MANTENIMIENTO DEL HOTEL

2026-07-09 • via Nuitee
V
Viviana • family_with_children • co
10
2026-07-08 • via Nuitee
M
Max • solo_traveller • de
8
2026-07-05 • via Nuitee
D
Diana • family_with_children • cr
4
No es lo q parece en las fotografías, está muy descuidado, malos colchones, camas malas, baños feos, el desayuno todos l
Pros:

Atención del recepcionista

Cons:

Demasiado descuidado, y deterioradas las instalaciones

2026-07-01 • via Nuitee
K
klever • couple • ec
7
AGRADABLE
Pros:

UBICACION ACCESIBILIDAD Y TRANQUILIDAD

Cons:

DUCHA

2026-06-30 • via Nuitee
M
Marco • solo_traveller • ec
8
2026-06-27 • via Nuitee
J
Jonathan • family_with_children • ec
6
2026-06-25 • via Nuitee
A
ALAVA • solo_traveller • ec
10
Pros:

Excelente hospedaje la atención del personal muy bueno

2026-06-20 • via Nuitee
D
Dayanna • solo_traveller • ec
10
2026-06-18 • via Nuitee
D
David • solo_traveller • ar
6
Tranquilo
Pros:

La ubicación

Cons:

Cuartos fríos sin calefacción, baños viejos, en general mobiliario y edificio viejo

2026-06-13 • via Nuitee
R
Roberta • solo_traveller • ec
9
2026-06-07 • via Nuitee