Hotel Muros Quito

Hotels
8.4 (103 reviews)
Calle Muros N 27-94 y González Suárez , Quito , ec

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable bed
Value for money
Cons:
Cleanliness issues
Old facilities
Noise from construction

Categories

Cleanliness
7.74
Concerns about cleanliness and maintenance mentioned in reviews.
Service
9.21
The staff were noted to be friendly and helpful throughout the reviews.
Location
8.75
Multiple mentions of good location, close to restaurants and quiet areas.
Room Quality
7.2
Reports of old facilities and discomfort with room temperature and amenities.
Amenities
8.23
General comment on amenities being satisfactory, though some concerns raised.
Value for Money
8.69
Most reviews indicate a feeling of getting decent value for the price.
Food and Beverage
8.74
Positive feedback on breakfast quality and service.
Overall Experience
8.61
Overall, a good experience with positive remarks outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:35

Property Description

Convenient Location
Hotel Muros Quito, nestled in Quito's bustling commercial district, offers a cozy retreat for travelers. Explore Parque Carolina just 1 km away or venture into the historical center only 3.5 km from the property.

Comfortable Rooms and Entertainment
Relax in rooms equipped with cable TV, WiFi, and private bathrooms. Unwind in the entertainment room with board games and films. Enjoy the convenience of laundry services, a safety box, and luggage locker.

Delightful Dining and Tour Services
Start your day with a hearty buffet breakfast at the on-site restaurant. Stay connected with free property-wide WiFi. Explore the area hassle-free with the available airport shuttle. Join guided tours to top attractions like Papallacta hot springs and Cotopaxi Volcano.

Book your stay at Hotel Muros Quito for an unforgettable experience!

Important information:

Kindly note that when booking 5 rooms or more, guests have to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 103 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.61
R
Rodriguez • solo_traveller • ec
10
2026-05-29 • via Nuitee
S
Sylvain • couple • ca
9
Agréable
Pros:

Chambre confortable et lit également

Cons:

Choix de poste tv

2026-05-28 • via Nuitee
V
Victoria • solo_traveller • fr
8
Buen hotel en un barrio seguro, con comodidad y mucha limpieza. La extrema amabilidad y servicialid
Pros:

El hotel MUROS de Quito estaba realmente bien.
De verdad, todo era impecable: la limpieza, el equipamiento de la habitación, el colchón cómodo, la tranquilidad del establecimiento y, sobre todo, la EXCEPCIONAL acogida gracias a ÁLVARO. Su amabilidad y su disposición para ayudar hicieron que la estancia fuera perfecta.
Le doy las gracias a ÁLVARO.

El barrio es muy seguro y siempre hay taxis disponibles muy cerca.

Cons:

Realmente no hay ningún punto negativo.

2026-05-24 • via Nuitee
A
Arias • couple • ec
9
2026-05-18 • via Nuitee
R
Roberta • couple • ec
10
2026-05-16 • via Nuitee
E
elines • solo_traveller • ec
8
Pros:

la atencion del encargado excelente muy buena de verdad

Cons:

la casa muy fria

2026-05-08 • via Nuitee
A
Avellán • solo_traveller • ec
10
Excelente servicio.
Pros:

Me gustó mucho la ubicación, está cerca de restaurantes, cafeterías y supermercados. Y muy acogedor el lugar.

2026-05-07 • via Nuitee
E
Eudes • solo_traveller • ec
10
Pros:

Muy buena ubicación y atención al cliente.

2026-04-27 • via Nuitee
H
Henry • family_with_children • ec
8
AGRADABLE
Pros:

TODO ESTUVO BIEN

Cons:

EL BAÑO NO MUCHO

2026-04-27 • via Nuitee
S
salzar • solo_traveller • co
8
2026-04-24 • via Nuitee
V
Viviana • solo_traveller • cl
7
Pros:

La atención del personal

Cons:

El agua caliente fue irregular

2026-04-17 • via Nuitee
V
Viviana • solo_traveller • cl
7
Pros:

La atención que recibimos durante nuestra estancia. Considerando que fuimos a un evento cerca y nos movíamos a distintas horas.

Cons:

El agua caliente en la ducha fue irregular.

2026-04-17 • via Nuitee
L
Laura • couple • cr
10
Lugar estratégico para trasladarse al aeropuerto
Pros:

Un lugar céntrico y barrio seguro

Cons:

Todo excelente

2026-04-16 • via Nuitee
E
Estevan • couple • uy
8
Cons:

El baño, especialmente la ducha.

2026-04-14 • via Nuitee
R
RUIZ LOPEZ • family_with_children • ec
5
NORMAL, PERO NO CREO QUE REGRESARÍA
Pros:

LA UBICACIÓN, EXCELENTE

Cons:

LAS INSTALACIONES MUY ANTIGUAS.

2026-04-14 • via Nuitee
D
Daiana • extended_group • uy
6
Pros:

Las camas muy comodas

2026-04-12 • via Nuitee
• family_with_children • ec
5
2026-04-06 • via Nuitee
E
Elisabeth • solo_traveller • at
7
2026-04-03 • via Nuitee
J
Jefferson • family_with_children • co
9
Pros:

La ubicacion es lo mejoe, la atencion del señor muy atento y pendiente, el desayuno americano.

Cons:

Las camas, el baño y la instalaciones deben mejorarlas.

2026-03-31 • via Nuitee
G
giraldo ochoa • family_with_children • ec
10
2026-03-28 • via Nuitee