THE GENERAL KYOTO Shijou Shinmachi

Hotels
9.3 (2349 reviews)
Nakagyo-ku,Shinmachi-dori,Nishikikoji-agaru,Mukadeya cho 392 , Kyoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Window cannot be opened
Unclear signage for the hotel

Categories

Cleanliness
9.19
Guests frequently mention the rooms being very clean and well-maintained.
Service
9.66
Staff is consistently described as friendly, helpful, and accommodating.
Location
9.2
Multiple reviews highlight the excellent location for sightseeing and local eateries.
Room Quality
9.15
Rooms are noted to be spacious and well-decorated, providing a comfortable stay.
Amenities
9.18
Free guest lounge with snacks and drinks is appreciated, adding value to the stay.
Value for Money
9.14
Overall, guests feel the hotel offers good value given the quality and service.
Food and Beverage
9.19
Breakfast and snacks options received positive feedback.
Overall Experience
9.66
Reviews indicate a very positive overall experience with some guests calling it a hidden gem.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:27

Property Description

Luxurious Accommodation

Located in the heart of Kyoto, THE GENERAL KYOTO Shijou Shinmachi offers 4-star accommodation with modern amenities. The air-conditioned rooms feature satellite flat-screen TVs, free WiFi, and room service for a comfortable stay. Each room is equipped with a kettle, fridge, and a private bathroom with complimentary toiletries.

Convenient Location

Situated just 700 meters from both the city center and Kyoto Shigaku Kaikan Conference Hall, this hotel is ideal for both leisure and business travelers. Explore nearby attractions such as Kyoto International Manga Museum and easily access Gion Shijo Station within an 18-minute walk.

Exceptional Service

Experience top-notch service with a 24-hour front desk ready to assist you during your stay. Whether you're visiting for business or pleasure, THE GENERAL KYOTO Shijou Shinmachi ensures a memorable stay in Kyoto.

Book your stay now at THE GENERAL KYOTO Shijou Shinmachi for an unforgettable experience in Kyoto!

Important information:

Housekeeping service is offered every 3 days.
Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.
A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 2349 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.66
B
Bjorn • solo_traveller • be
9
Great hotel!
Pros:

Great stay! Rooms are nicely sized, bathroom is great. They have a lounge on the second floor where you can get something to drink and a small bite during the day or relax in the evening. Breakfast is restaurant quality choice out of 3 meals with a small buffet on top. Absolutely recommended!

2026-09-19 • via Nuitee
F
Filip • solo_traveller • rs
8
2026-09-18 • via Nuitee
N
Nathan • solo_traveller • us
9
Pros:

The lounge is great, shower head is amazing

2026-09-18 • via Nuitee
M
mark • solo_traveller • us
10
Clean and close just no view
Pros:

Small, close to things, nice modern clean rooms.

Cons:

Zero view

2026-09-14 • via Nuitee
W
Wendy • couple • us
10
An excellent stay at a reasonable price!
Pros:

Very clean, well lit, spacious, and great location. The lounge with snacks and drinks were an additional plus!

Cons:

Nothing

2026-09-14 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Die Lage ist super, das Zimmer mit 32m sehr groß. Das Hotel liegt ruhig, mehrere gute Restaurants direkt in der Nähe. Gutes Frühstück, allerdings begrenzte Auswahl. Lounge mit Snacks kostenfrei. Schönes großes Bad. Regenschirme zum Ausleihen jederzeit da.

Cons:

Betten für unseren Geschmack etwas hart. Lounge nicht so gemptlich. Klimaanlage etwas schwer dosierbar. Ablauf Waschbecken leicht verstopft. Fenster können nicht geöffnet werden. Wir hätten auch verlängert, es war aber günstiger direkt bei booking.com neu zu buchen.

2026-09-13 • via Nuitee
てっちゃん • solo_traveller • jp
10
Pros:

無料でランクアップしていただいた。

Cons:

ない

2026-09-12 • via Nuitee
N
NES AREA • solo_traveller • il
10
2026-09-08 • via Nuitee
P
paula • solo_traveller • ar
10
Pros:

Relación precio calidad.. inmejorable..

2026-09-07 • via Nuitee
R
Renee • extended_group • au
8
Pros:

Everything we needed. Especially enjoyed the complimentary lounge on level 2 for drinks, snacks and boardgames.

Cons:

Nil

2026-09-06 • via Nuitee
X
XIAORU • couple • cn
5
Pros:

住了三晚，被套不换可以理解，但三天不打扫卫生，满地头发醉了，被子也没叠，只是盖一下。日本三个地方酒店，这个体验感最差。原本对它期待最高，不知道它的高分怎么来的。地理位置还行，前台服务OK

2026-09-01 • via Nuitee
A
AMIT • couple • il
10
2026-09-01 • via Nuitee
A
AMIT • couple • il
10
2026-09-01 • via Nuitee
Y
Yuko • family_with_children • jp
9
2026-08-31 • via Nuitee
I
Irena • family_with_children • gb
10
Pros:

Great hotel in fab location on the budget

2026-08-30 • via Nuitee
I
Irena • family_with_children • gb
10
Highly recommend
Pros:

Fab location modern hotel super comfortable bed great staff

2026-08-30 • via Nuitee
T
tal • family_with_children • il
9
Pros:

Clean and spacious compared to others. Close by the train and main bazaar

2026-08-29 • via Nuitee
B
Beyzanur • solo_traveller • tr
10
2026-08-29 • via Nuitee
S
SHINOBU • couple • jp
9
2026-08-28 • via Nuitee
J
Jill • family_with_children • nl
10
Great value and quality
Pros:

I’ve stayed in a lot of hotels and I’m in the business myself. These people know what they’re doing.

Cons:

Nothing

2026-08-24 • via Nuitee