High Garden Hotel

Hotels
8.1 (500 reviews)
28 Unique View Road , Nuwara Eliya , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.68
Some issues with cleanliness noted, particularly regarding the dining area and lack of immediate attention to tables.
Service
8.65
General sentiment about friendly and helpful staff, though some service inconsistencies were noted.
Location
8.19
The location was described as quiet, contributing positively to the experience.
Room Quality
8.14
Rooms were noted to be spacious and comfortable, but noise isolation was a significant concern.
Amenities
7.17
Amenities lack charm and some facilities were poorly maintained, particularly the pool area.
Value for Money
8.63
Overall perceived value appears fair, with some guests feeling it could be better.
Food and Beverage
8.18
Good quality buffet dinner and breakfast, but some cleanliness issues with table settings.
Overall Experience
8.15
Mixed experiences with some delight and significant concerns leading to an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:15

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with mountain view balconies, flat-screen TVs, and private bathrooms in every room.

Diverse Dining Options
Savour a variety of cuisines, from Chinese to Middle Eastern, at the on-site restaurant. Special dietary needs can also be catered to upon request.

Recreational Activities
Take a dip in the indoor pool or explore the area by cycling with bike hire available. For a seamless travel experience, take advantage of car hire services offered by the hotel.

Book your stay at High Garden Hotel for a memorable experience in Nuwara Eliya.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 500 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.15
P
pedro • solo_traveller • pt
8
Pros:

The staff help us with the activities and also with the transfer. Very kind
Good breakfast
Nice views for the mountain and surroundings

Cons:

The hotel needs to make improvements
The water in the swimming pool was super cool.
Impossible to swinm

2026-09-19 • via Nuitee
M
Mark • solo_traveller • it
10
Great Stay!
Pros:

The manager and the entire staff were very supportive, courteous, and professional throughout our stay. The rooms were clean, well-maintained, and comfortable. The food was also delicious and of good quality. Overall, we had a pleasant and satisfying experience.

2026-09-19 • via Nuitee
C
Caitlin • solo_traveller • au
7
Pros:

Comfortable, cosy stay. Friendly, accommodating staff who provided a lovely packed breakfast for our early hike to world's end and started breakfast service early the following day so we could hit the road. Staff also helped us navigate the steep driveway with suitcases. Huge thanks to Ronald and the team 🙂

Cons:

The driveway! Fine on foot but drivers preferred to leave us at the top!!

2026-09-18 • via Nuitee
P
Pablo • couple • es
8
Pros:

Dentro de las opciones que hay en Nuwara Eliya, es bastante bueno y merece la pena aunque esté el precio un poco por encima del resto de hoteles en los que te puedas quedar en el país, aún así no creo que sea un 5 estrellas.

Cons:

Piscina inutilizable

2026-09-17 • via Nuitee
V
Vimukthi • extended_group • lk
10
2026-09-15 • via Nuitee
R
Ravindra • solo_traveller • lk
10
2026-09-14 • via Nuitee
D
Dhanushka • solo_traveller • lk
10
Wonderful Stay
Pros:

Staff was super Friendly. Clean and tidy.

Cons:

Nothing

2026-09-12 • via Nuitee
P
Peter • couple • de
8
2026-09-11 • via Nuitee
S
stefan • couple • nl
6
Pros:

Lovely people

Cons:

Room had mold on the roof.

2026-09-11 • via Nuitee
R
RAHB ALSDR • solo_traveller • om
10
2026-09-11 • via Nuitee
A
Aneesh • extended_group • lk
10
2026-09-10 • via Nuitee
M
Mohomed • extended_group • lk
10
Everything was Amazing
Pros:

It was very clean, and the reception staff were very friendly and helpful. Food was delicious

2026-09-10 • via Nuitee
L
Lea • couple • de
10
Awesome Hospitality!
Pros:

The establishment is very clean, and the staff are available, very pleasant, and welcoming!
Really We had a great time at this hotel!

2026-09-09 • via Nuitee
U
Udari • extended_group • lk
10
Excellent Stay
Pros:

Very clean and comfortable rooms. Staff were very friendly and helpful.

2026-09-09 • via Nuitee
I
Isuru • couple • lk
10
Highly Recommend
Pros:

The manager and the entire staff are very helpful. The property is clean, tidy, and well maintained.

2026-09-09 • via Nuitee
S
Simone • couple • gb
6
Nice stay, just don’t come expecting 5 stars
Pros:

Comfy bed, tv in the room, sauna and the breakfast was nice. Friendly and accommodating staff too

Cons:

Despite having a 24 hour concierge, they fail to enforce any quite even late at night. We heard shouting at all hours. We moved rooms noticing that the first room wasn’t fully readied for us, second rooms shower was unwieldy and impossible to find comfortable temperature.

2026-09-08 • via Nuitee
J
Jorge Andrés • couple • es
6
Insomnio…
Pros:

El alojamiento en general estaba bien, los trabajadores del hotel muy amables y ayudaban con todo.

Cons:

Lo que no me gustó fue lo siguiente, la ventana de la ducha estaba rota, no se podía cerrar y entraban bichos lo cual es normal al estar en una zona de muchos árboles y lluvia.
Luego, los huéspedes del piso de arriba hacían muchísimo ruido, pero nivel fiesta. Gritando, riendo, etc. Todo esto a las 02:00 de la mañana de un lunes. Se llama a la recepción en dos ocasiones y simplemente les llaman al teléfono, pero ellos continuaron y no hicieron más.
El agua de la piscina estaba turbia y fría.

2026-09-08 • via Nuitee
A
Antonius • couple • nl
10
Goed voor een nacht
Pros:

Was goed maar hield niet over

Cons:

De schoonmaak

2026-09-06 • via Nuitee
I
Indika Jayasekara • solo_traveller • lk
9
Pros:

Breakfast is exceptional .lot of variation

2026-09-06 • via Nuitee
M
Micheal • couple • be
10
Great Stay
Pros:

Nice hospitality. Breakfast was nice.

2026-09-06 • via Nuitee