High Garden Hotel

Hotels
8.1 (442 reviews)
28 Unique View Road , Nuwara Eliya , lk

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.68
Some issues with cleanliness noted, particularly regarding the dining area and lack of immediate attention to tables.
Service
8.65
General sentiment about friendly and helpful staff, though some service inconsistencies were noted.
Location
8.19
The location was described as quiet, contributing positively to the experience.
Room Quality
8.14
Rooms were noted to be spacious and comfortable, but noise isolation was a significant concern.
Amenities
7.17
Amenities lack charm and some facilities were poorly maintained, particularly the pool area.
Value for Money
8.63
Overall perceived value appears fair, with some guests feeling it could be better.
Food and Beverage
8.18
Good quality buffet dinner and breakfast, but some cleanliness issues with table settings.
Overall Experience
8.15
Mixed experiences with some delight and significant concerns leading to an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:15

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with mountain view balconies, flat-screen TVs, and private bathrooms in every room.

Diverse Dining Options
Savour a variety of cuisines, from Chinese to Middle Eastern, at the on-site restaurant. Special dietary needs can also be catered to upon request.

Recreational Activities
Take a dip in the indoor pool or explore the area by cycling with bike hire available. For a seamless travel experience, take advantage of car hire services offered by the hotel.

Book your stay at High Garden Hotel for a memorable experience in Nuwara Eliya.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 442 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.15
R
Ravindra • solo_traveller • lk
10
2026-07-25 • via Nuitee
A
ANAT • solo_traveller • il
10
Pros:

החדר היה מרווח עם מיטות גדולות ונוחות, שמיכות וכריות נוחות, ארוחת בוקר טובה, שולחן סנוקר מקצועי ללא עלות, סאונה.

Cons:

הבריכה היתה קרה מאוד

2026-07-25 • via Nuitee
R
Ravindra • solo_traveller • lk
10
2026-07-25 • via Nuitee
P
Palai • couple • in
10
Wonderful Stay!
Pros:

Staff was attentive. Nice & clean Hotel.

Cons:

No elevator

2026-07-24 • via Nuitee
S
Shehan • couple • lk
10
Lovely Hotel
Pros:

Very Clean. Friendly Staff

2026-07-24 • via Nuitee
A
Amreen • family_with_children • bd
5
The staff were ok, but they really need to work on cleaning!
Pros:

It’s nothing as the pictures, the breakfast was ok, not to the standard.

Cons:

The room was filthy! The toilets were very dirty, I checked in for 2 days and had to come out after 1 night. I had to book another hotel for the 2nd night’s stay.

2026-07-24 • via Nuitee
J
Jordi • extended_group • es
10
Highly Recommend for everyone
Pros:

Clean and Tidy. Excellent hospitality. Staff was very friendly.

2026-07-24 • via Nuitee
S
susan • couple • au
8
Stau here was good. Walking distance to town centre. Was very quite no sounds of traffic.
Pros:

Short walk to town. Very quiet place. Nice swimming pool and sauna.
All staff were very accommodating.

2026-07-23 • via Nuitee
A
Arthika • family_with_children • ch
10
war schön und Personal sehr freundlich
Pros:

sehr freundliches personal

Cons:

kein Lift und nicht geeignet für ältere Personen, die Mühe haben Treppen zu steigen

2026-07-22 • via Nuitee
P
Pascal • extended_group • ch
7
Gut gelegen, freundlicher Hotelmanager, Billard-Tisch!
2026-07-19 • via Nuitee
A
Arif • solo_traveller • es
8
2026-07-18 • via Nuitee
R
Ravindra • solo_traveller • lk
10
2026-07-16 • via Nuitee
A
Adhil • couple • in
10
Perfect Stay
Pros:

Well maintained Property. Manager and Staff was very attentive.

2026-07-16 • via Nuitee
R
Ravindra • solo_traveller • lk
10
2026-07-16 • via Nuitee
R
Ravindra • solo_traveller • lk
10
2026-07-16 • via Nuitee
U
Udayasiri • couple • au
3
3 star accommodation
Pros:

Only the staff

Cons:

Food, location, not clean

2026-07-16 • via Nuitee
M
Mohomed • extended_group • ae
10
Wonderful Stay
Pros:

Very well maintained and tidy property. Staff was helpful and friendly.

Cons:

Hotel entrance big slop

2026-07-15 • via Nuitee
B
Bas • family_with_children • nl
5
Moderate
Pros:

The manager and staff was very kind.

Cons:

The photos on booking.com look a bit better than the actual hotel. Booking states the hotel has 5 stars, i would say 2 stars would be more valid. We thought a bit overpriced.

2026-07-15 • via Nuitee
A
Alverbann • family_with_children • de
10
Nice Hotel with Great Hospitality
Pros:

Nice and clean hotel. Staff was helpful.

2026-07-15 • via Nuitee
M
Mohamed • solo_traveller • lk
10
Pros:

Excellent

Cons:

Nothing

2026-07-15 • via Nuitee