INAP Melaka - Suites & Living

Hotels
7.6 (207 reviews)
G18, Jalan PM14, Plaza Mahkota , Melaka , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Garden
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Quiet atmosphere
Cons:
Room not clean
Small room
Leaking floor
Overpriced

Categories

Cleanliness
6.06
The hotel room was not clean and looked rundown, issues with dampness.
Service
8.03
Standard quality for this hotel tier.
Location
9.07
It's a good location, and nearby to various eateries and a large mall.
Room Quality
6.52
The rooms are small and not well lit.
Amenities
8.05
Standard quality for this hotel tier.
Value for Money
7.01
The property is perceived as overpriced for the amenities and room quality offered.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
7.53
Overall experience is good but affected by room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:41

Property Description

Balik Pulau Hotel Melaka offers modern accommodation with a rooftop garden, situated near Mahkota Parade. Convenient Amenities: Free Wi-Fi, air-conditioned rooms with flat-screen TVs. Friendly Service: 24-hour front desk, luggage storage, meeting room assistance. Ideal Location: Close to Jonker Street, Porta de Santiago, and A'Famosa. Book your stay now for a memorable experience at Balik Pulau Hotel Melaka.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All bookings are subject to a MYR 2 Heritage Charge per room per night. This is to be paid directly to the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 5 per day.

Location

Guest Reviews

7.6
Based on 207 reviews
Cleanliness: 6.06
Service: 8.03
Location: 9.07
Room Quality: 6.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 7.53
A
Abrar • solo_traveller • my
7
Pros:

Ambience, friendly staff. Just remember, this is an old hotel currently under new management. Give it some time, some slack. Hopefully the facilities will only get better

Cons:

Toilet. Specifically cleanliness. Its damp, crowded. Difficult to even... Settling some business.

2026-07-25 • via Nuitee
A
Aisyah • couple • my
7
2026-07-25 • via Nuitee
N
Noor Syahmirah • couple • my
5
2026-07-24 • via Nuitee
A
Amira Fariza • extended_group • my
8
2026-07-23 • via Nuitee
M
Mohamad • solo_traveller • my
10
2026-07-21 • via Nuitee
S
sivan • solo_traveller • my
10
Pros:

Good

Cons:

Nothing

2026-07-20 • via Nuitee
S
syarliza • extended_group • my
8
2026-07-19 • via Nuitee
N
Nor Fazilah • solo_traveller • my
10
2026-07-17 • via Nuitee
P
Patricia Choo Xian • extended_group • my
7
Ok for a short stay
Pros:

Convenient location and walkable to jonker street

Cons:

Look very old. Could be maintained and refurbished

2026-07-16 • via Nuitee
W
Walt • couple • nz
7
Pros:

Spaciois

Cons:

Very dated and neglected facilities

2026-07-16 • via Nuitee
A
Aaron • solo_traveller • my
5
Pros:

Aircond is good

Cons:

Noisy , tv was boring

2026-07-15 • via Nuitee
N
Nurul • solo_traveller • my
5
2026-07-15 • via Nuitee
Z
Zain Azman Bin • couple • au
3
2026-07-15 • via Nuitee
M
Mohammad Hafiz Mesrandi • solo_traveller • my
1
Pros:

Non

Cons:

Property cancel my booking last minute without any reason.

2026-07-14 • via Nuitee
N
Nur • couple • my
6
2026-07-13 • via Nuitee
N
Nuranira • family_with_children • my
5
Hope this new management able to improve their facilities. All the best :)
Pros:

Price sangat murah, bilik luas, hotel dekat dengan main attraction in melaka, staff very helpful , complete basic amenities

Cons:

floor a bit dirty, ada bed bugs

2026-07-11 • via Nuitee
M
mustafa • solo_traveller • my
8
Pros:

Blik luas besar , anak2 happy.. family pun happy .. dekat dengan bandar smua .. terbaik 👍

2026-07-11 • via Nuitee
M
MUHAMMAD ARMAN ZULHAKIEF • solo_traveller • my
6
2026-07-09 • via Nuitee
S
Supramaniam • solo_traveller • my
5
2026-07-09 • via Nuitee
S
Sophie • solo_traveller • nz
3
Try jonkers st area instead of here
Pros:

Nice lobby with aircon.....that's it

Cons:

Dirty smelly damp carpets were coming up. Beds were terrible we had to ask for them to remedy....they added sponge as a mattress topper. I wish we had researched better to stay nearer to jonkers st. We are 50 year old Travellers

2026-07-08 • via Nuitee