Amira Hotel Hanoi

Hotels
9.2 (2030 reviews)
1 Ngõ Gạch, Hàng Buồm , Hanoi , vn

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room size issues
Inconsistent cleanliness

Categories

Cleanliness
8.51
Some reviews indicated that cleanliness was satisfactory, but certain comments on room size and natural light suggest room cleanliness may vary.
Service
9.98
Staff were frequently praised for their warmth, attentiveness, and helpfulness throughout the stay.
Location
9.52
Many reviews highlighted the excellent location, convenient for accessing attractions.
Room Quality
8.47
The room quality was good but some reviews noted issues like small size or lack of windows.
Amenities
9
General satisfaction with the amenities, but some guests commented that they expected more variety.
Value for Money
9.46
Guests felt the pricing was reasonable considering the service provided.
Food and Beverage
9.01
Breakfast received positive feedback, although some guests had mixed feelings about its quality.
Overall Experience
9.68
Overall experiences were overwhelmingly positive, with many noting it as a delightful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:28

Property Description

Luxurious Amenities and Services
Amira Hotel Hanoi offers a range of upscale amenities, including a terrace, restaurant, and bar for guests to unwind and enjoy. With a 24-hour front desk, airport transfers, and free WiFi, guests can expect top-notch service throughout their stay.

Comfortable and Well-Equipped Rooms
Guests can relax in air-conditioned rooms equipped with modern conveniences such as a flat-screen TV, minibar, and private bathroom. The hotel ensures a comfortable stay with amenities like a safety deposit box, kettle, and complimentary bed linen and towels.

Convenient Location and Nearby Attractions
Centrally located in Hanoi, the hotel is within walking distance of popular attractions like Hanoi Old City Gate and Trang Tien Plaza. Guests can explore the city easily and enjoy nearby landmarks such as Hoan Kiem Lake and Thang Long Water Puppet Theater.

Experience luxury and convenience at Amira Hotel Hanoi - book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should match to the guest staying at the property
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2030 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.68
D
David extended_group au
10
Great hotel in the old part of Hanoi
Pros:

Great location in the middle of Hanoi’s old district. We had a room with a balcony and could watch the active local street life at leisure.
Good breakfast with a broad range of options.
The staff were excellent and were always available to help. Linh, in particular, was very personable and eager to assist.
We would return to the hotel if in Hanoi again.

Cons:

Nothing

2026-05-30 via Nuitee
L
Lochlan solo_traveller au
10
Pros:

Amira Hotel has been an absolute pleasure. Great location in Hanoi.

Bobby, Lucas, Edward were extremely helpful when I arrived with regards to finding and organising the return of my lost passport. A very stressful situation that was handled incredibly well and calmly. The staff at Amira have been so kind and accomodating. Thankyou 🖤

2026-05-29 via Nuitee
B
Benjamin solo_traveller qa
10
If you are staying in Hanoi this place is a solid choice.
Pros:

We ended up staying at Amira Hotel in Hanoi twice in the same week—first for 2 nights, then again for 3—and honestly, that says everything. It quickly felt like a home base in the chaos of the Old Quarter. The rooms were clean, comfortable, and perfectly located for exploring, but what really made the stay memorable was the service.
Bobby, the concierge, was an absolute legend. He sorted out our entire Sapa trip—tours, bus tickets, everything—without a hitch. Beyond that, he was just a genuinely funny, helpful guy who went out of his way to recommend hidden spots, local eats, and things we would’ve never found on our own.
If you’re staying in Hanoi, this place is a solid choice. Location, location, location. Room was nice and clean and comfortable spacious enough for a couple and easy to explore around the city with everything within walking distance.

Cons:

Nothing negative to say about the hotel.

2026-05-29 via Nuitee
E
Elmas solo_traveller tr
10
Pros:

Great location, very close to every attractions. Staffs are so kind and helpful, makes you feel comfortable. My room was very clean and neat. I planned to stay one night but later decided to return for two more nights.

2026-05-28 via Nuitee
J
Jing couple ph
8
Staff are accomodating. Deluxe king room is quite small for 2 pax. Room is clean. Bed is comfy. Its so hot in hanoi duri
Pros:

Location

Cons:

The deluxe king room is quite small for 2 person.

2026-05-27 via Nuitee
S
Serena extended_group au
10
Pros:

The balcony rooms were amazing and you can’t beat the location. Bobby at reception has been so supportive in helping us with everything we need!

2026-05-26 via Nuitee
A
ada extended_group be
10
A great find in a top spot
Pros:

We loved this hotel. We had two rooms, one with balcony and one without, but both were great. Very confortable, spacious and clean. Very nice decorations. But what was standing out was the staff. They were very nice, spoke good english, very attentive and helpful. The contact peson , Bobby help me to secure transportation from the airport and gave great recommandations for food .

Cons:

The breakfast could have a little bit more options.

2026-05-21 via Nuitee
A
Amy couple gb
10
Perfect hotel for exploring Hanoi with all the loveliest staff!
Pros:

The property was really well presented and clean, and everything was so well looked after - as were we! Staff were so lovely and welcoming, and Bobby made so much effort :) A great little hotel to stay at when exploring Hanoi - location to everything was perfect! And also, a very good breakfast with little touches like a fresh eggs station!

Cons:

Nothing!

2026-05-19 via Nuitee
S
Serkan couple de
10
Pros:

Frühsttück war sehr lecker. Die Betten waren sehr bequem und ein Traum. Die Mitarbeiter waren äußert nett, vor Allem Bobby war sehr hilfsbereit.

2026-05-17 via Nuitee
C
Claude couple fr
10
Pros:

The location is perfect for exploring the old Hanoï.
Bobby was very helpful to arrange an amazing cruise over the Ha Long Bay :-) !

2026-05-15 via Nuitee
L
Leah solo_traveller au
10
Pros:

Perfect position to get everywhere on foot in the old town, nothing ever too much for the staff especially Bobby who went out his way to make everything perfect and great recommendations. Great rooftop bar and good breakfast. Would definitely recommend. Leah and Steve, Brisbane Australia 🇦🇺

2026-05-14 via Nuitee
Y
Yogesh extended_group ae
7
2026-05-12 via Nuitee
G
gorav extended_group gb
10
This is a place you tell your friends about!
Pros:

We had such a great stay at the Amira Hotel and honestly couldn’t fault it. The hotel is really clean, modern, and in a brilliant location for exploring Hanoi. Everything felt well looked after and the rooms were spotless.

The Skybar was also a huge bonus. Amazing views over the city and a really nice place to unwind in the evening after a full day of exploring.

What really made the stay stand out though was the staff, particularly Haley on reception and Bobby, who were both incredible throughout our time there. We arrived really late in the evening and Haley was brilliant from the moment we walked through the door. She managed to sort us a last-minute airport pickup, booked us onto a Ha Long Bay cruise, and even arranged for our laundry to be washed and ready before we left the next morning. Bobby was equally helpful and made us feel looked after at every turn. Between the two of them it was genuinely above and beyond service.

Both were so friendly, calm, and efficient with everything, and together they made the whole stay feel easy and stress-free. It’s rare to come across a team that good.

Would 100% stay here again and would happily recommend the Amira Hotel to anyone visiting Hanoi.​​​​​​​​​​​​​​​​

2026-05-12 via Nuitee
E
EmmaK3 couple gb
8
Great location, but just okay overall
Pros:

Great breakfast, lovely staff, fantastic location. The bed was comfortable and the rooftop bar was also great. There was apparently building work going on next door but we didn't hear a peep.

Cons:

Although comfortable, the room didn't have a window. It was also a little rough around the edges in terms of cleanliness.

2026-05-11 via Nuitee
K
Kristina couple au
10
We had a great stay at Amira hotel. Great location and rooms were small but perfect for what we needed and standard size
Pros:

Helpful staff

Cons:

The bathroom - the shower is basically over the toilet so water gets everywhere

2026-05-11 via Nuitee
S
SAMANTHA couple za
10
Great comfortable experience.
Pros:

Friendly, helpful knowlegeable staff. Awesome location close to the buzz of old quarter. Very comfortable room and great amenities. Bobby and the rest of the staff were really amazing.

2026-05-07 via Nuitee
A
Aylin couple de
10
We felt really comfortable and cared for. The staff did everything they could to help
Pros:

The room was really nice and comfortable. You couldn’t hear the motorcycles at all which was really nice. The staff was really friendly and helpful. Especially Bobby helped us out with everything. Making sure our stay is perfect an well planed. He even made the extra step to check on us while traveling to Ninh Bin. Really friendly and well appreciated! His English is also very good.
I really recommend staying here. We felt really safe and cared for!

2026-05-07 via Nuitee
B
Brad solo_traveller au
8
Pros:

Location and value for money.....great staff!!

Cons:

Had to keep getting our access cards re activated and was a little noisy....but thats just what happens staying in the old quarter.

2026-05-07 via Nuitee
J
Johrel solo_traveller us
10
Well worth a visit!
Pros:

Location in the Old Quarter, local vibes, super friendly and accommodating staff, comfortable room.

Cons:

No complaints

2026-05-07 via Nuitee
N
Neil couple gb
10
Really nice place
Pros:

Convent for the airport and Hanoi. Staff arranged onward travel. Great place

Cons:

N/a

2026-05-06 via Nuitee