T HOTEL KUALANAMU

Hotels
8 (48 reviews)
Jalan Bakaran Batu , Lubukpakam , id

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Airport shuttle service
Value for money
Cons:
Cleanliness issues
Food service misunderstandings

Categories

Cleanliness
6.33
Issues with cleanliness noted in the review, including stains on the ceiling.
Service
8.8
Mixed reviews on service; however, friendly staff and good shuttle service mentioned.
Location
8.84
Convenient location near the airport, appreciated by guests.
Room Quality
7.79
Rooms described as nice but with specific cleanliness issues.
Amenities
8.32
Some amenities available, but issues with coffee service noted.
Value for Money
8.78
Good value reported by guests, especially given proximity to airport.
Food and Beverage
6.83
Food service misunderstandings mentioned, but breakfast quality as good.
Overall Experience
8.3
Overall experience aligns closely with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:17

Property Description

City Views and Convenient Location
Experience breathtaking city views at T HOTEL KUALANAMU, strategically located just 25 km from Medan Train Station.

Modern Amenities for Comfort
Enjoy the convenience of air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Indulge in room service and relax knowing there's a 24-hour front desk to cater to your needs.

Nearby Attractions and Accessibility
Explore Medan's iconic landmarks such as the Medan Grand Mosque and Maimun Palace, both just a short distance away. With Kualanamu International Airport a mere 2 km from the hotel, your travels are made easy.

Book your stay at T HOTEL KUALANAMU now for a memorable and hassle-free experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 48 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 6.83
Overall Experience: 8.3
B
BETTY solo_traveller fr
9
Bonne adresse proche aeroport
Pros:

Bon accueil, même après minuit
Bonne literie, jolie chambre
Clim silencieuse
Service navette aéroport gratuite

2026-06-08 via Nuitee
A
Antonio Gabriel solo_traveller es
9
Pros:

La cama y el traslado gratuito al aeropuerto

2026-06-02 via Nuitee
L
Lucille couple my
5
Pros:

The place was very convenient as it was near the airport.

Cons:

The overall cleanliness was questionable. The towels in the room were stained and starting to mould, the trash cans in the room were dirty and had stains leftover from the previous occupant and there were a lot of flies at the breakfast area.

2026-05-31 via Nuitee
F
Flore couple fr
7
2026-05-22 via Nuitee
X
XTLF solo_traveller fr
6
Correct pour une nuitée avant un vol
Pros:

La taille de la chambre, la navette pour l' aéroport, le restaurant sur place

Cons:

L état moyen des installations, manque de quantité au petit déjeuner pour ceux qui arrivent en dernier

2026-05-15 via Nuitee
A
Alessandra couple at
7
Pros:

Molto vicino aereoporto. Staff gentile

Cons:

Non pulito. Forchette in corridoio per due giorni. Doccia usciva poca acqua.

2026-05-15 via Nuitee
J
jure solo_traveller si
8
Pros:

Friendly staff, nice room with ac, good food.

Cons:

All good

2026-04-24 via Nuitee
C
Camilo Ignacio couple cl
5
Hotel económico, nada más.
Pros:

Era economico
Tenia recogida en el aeropuerto

Cons:

Pieza y baño sucios
Toalla del siglo pasado, no podía más del uso.
Incluía desayuno, sin embargo, cuando llegamos a las 9:30 a desayunar solo quedaba comida asiática (el desayuno incluía fruta y pan) y solo tras poner un reclamo, alguien fue a comprar pan y huevos. (Inicialmente nos dijeron que ya no había mas y no se podía solucionar)(Si ofreces desayuno con fruta y pan, no se te puede acabar para los huéspedes)

2026-04-19 via Nuitee
M
Michelle solo_traveller ca
3
Not great at all.
Pros:

Would not recommend this place, it was not clean at all.

Cons:

Stained towels, hair in the sink, looked like nothing was cleaned properly. Also smelled weird

2026-04-15 via Nuitee
B
Boris couple nl
10
Perfect if you arrive late or leave early
Pros:

Very close to the airport. The breakfast was good and the staff was friendly. There is not much around but a restaurant next to the hotel and the hotel has food options. Room was clean and a soft mattress

2026-04-10 via Nuitee
M
Marc solo_traveller de
8
Good base 15 minutes to the airport
Pros:

Close to airport

2026-02-12 via Nuitee
A
Asia-james couple de
3
If you need a place to pop your bags down and 2 hours sleep this is the place
Pros:

Nothing just nice staff

Cons:

The sheet were washed heavy with bleach, bugs in the bed cockroach around room holes in towels

2026-02-11 via Nuitee
B
Beer couple nl
10
2026-01-20 via Nuitee
L
Linus Maximilian extended_group de
10
2026-01-19 via Nuitee
J
Jayanti solo_traveller id
9
2026-01-11 via Nuitee
S
Stefanie couple ch
10
2026-01-11 via Nuitee
M
Masriani couple id
7
Pros:

Staff ramah ada shuttle bus free ke bandara

Cons:

Kamarnya bau , mungkin dari saluran air kamar mandi. Bau parit atau semacam nya

2026-01-06 via Nuitee
A
ariffin couple my
8
2025-12-22 via Nuitee
A
Andrea couple it
7
Lots of smoke, no beef
Pros:

The Place Is kinda new and supposedly has all the needed facilities. Including a rooftop bar and restaurant. Also breakfast included and free airport shuttle.

Cons:

Despite being just 2 years old the place is quite run down. In our room there were huge stains of liquids on the ceiling like someone threw up 🤮 (like, how's that even possible?).
The restaurant was nice, but empty which usually is a big red flag...we ordered food and they completely misunderstood the orders...they offered to remake the dishes but we're not for food waste so we ate it anyway. Luckily we got a discount. Breakfast stuff and service was also not great...to have a coffee the guy had to go upstairs to the restaurant...I was hoping to actually get a nice real coffee but nope... instant coffee...

2025-11-20 via Nuitee
E
Eline solo_traveller nl
9
Pros:

Het personeel was heel vriendelijk! Toen ik vroeg waar ik een pinautomaat kon vinden werd ik zelfs met de auto naar de pinautomaat gebracht. De gratis shuttleservice was ook heel erg fijn en je kan heerlijk eten in hun restaurant!

Cons:

Niks

2025-10-12 via Nuitee