Queens Lake Cabin

Hotels
8.7 (340 reviews)
211 Upper Lake Road , Nuwara Eliya , LK

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Relaxing stay
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Construction noise
Some service speed issues

Categories

Cleanliness
8.76
Guests noted the cabin was clean and well-maintained.
Service
9.03
Staff were warm, friendly, and helpful, enhancing the overall experience.
Location
8.87
The property is peaceful, surrounded by beautiful greenery, and conveniently located.
Room Quality
8.62
Rooms were cozy, comfortable, and thoughtfully equipped.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Mixed sentiments with some feeling it was not worth the price.
Food and Beverage
8.56
While food was enjoyed, service speed in the restaurant received mention.
Overall Experience
8.73
Overall stay was enjoyable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:29

Property Description

Scenic Views and Family-Friendly Atmosphere
Experience the breathtaking beauty of Nuwara Eliya at JL Grand Hotel, where our garden and terrace offer stunning mountain views. Perfect for families, our 3-star hotel features a kids' club and a convenient 24-hour front desk.

Comfortable Rooms with Modern Amenities
Relax in our well-appointed rooms equipped with flat-screen TVs, private bathrooms, and complimentary toiletries. Enjoy a restful night's sleep with our cozy bed linens and fluffy towels provided in each room.

Diverse Dining Options and Culinary Delights
Indulge in a culinary journey at our on-site restaurant serving a variety of cuisines including American, Chinese, and Indian dishes. Special dietary needs? We offer vegetarian and halal options upon request.

Book your stay at JL Grand Hotel now to create unforgettable memories in the heart of Nuwara Eliya.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 340 reviews
Cleanliness: 8.76
Service: 9.03
Location: 8.87
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.73
R
roshan • couple • ae
7
2026-11-06 • via Nuitee
K
Killian • couple • lk
10
Pros:

I had a really enjoyable stay at this hotel. The service was excellent, and the staff were always friendly and welcoming. Ashad, the Front Office Executive and Duty Manager, and Kumarashan from Front Office and Reservations were very helpful. Danush and Asfan at the restaurant provided great service, while Rebecca from housekeeping made sure everything was clean and comfortable. Their attention to detail made the experience even better.

2026-11-05 • via Nuitee
R
Raveen • couple • lk
10
Pros:

had a lovely experience throughout my stay. Ashad, the Front Office Executive and Duty Manager, was very welcoming and handled everything professionally. Kumarashan from Front Office and Reservations was also very helpful. Danush and Asfan at the restaurant provided friendly and attentive service, while Rebecca from housekeeping made sure the room was clean and comfortable. All of them deserve special appreciation for their excellent service.

2026-11-04 • via Nuitee
L
Lena • couple • lk
10
Pros:

We had a wonderful stay at this beautiful property in Nuwara Eliya. The cabin was clean, comfortable, and well maintained. The peaceful surroundings made it perfect for relaxing. The location was lovely, and the staff were friendly and helpful. Everything was enjoyable, and we would happily recommend this place to others.

2026-11-04 • via Nuitee
V
votzon • couple • lk
10
Pros:

Our stay was amazing! The cabin was beautiful, clean, and comfortable. We loved the peaceful atmosphere and friendly service. Everything was perfect, and we truly enjoyed every moment. Highly recommended!

2026-11-04 • via Nuitee
N
Neha • couple • lk
10
Pros:

had a fantastic experience during my stay. The front office team, especially Ashad (Front Office Executive and Duty Manager) and Kumarashan (Front Office and Reservations), were very welcoming and helpful. Danush and Asfan at the restaurant provided excellent service, and Rebecca from housekeeping kept everything neat and comfortable. Their kindness and professionalism made a big difference.

2026-11-04 • via Nuitee
V
Vihanga • couple • lk
10
Pros:

We had a fantastic experience at this lovely cabin. The place was cozy, clean, and beautifully arranged. The surroundings were peaceful, and the atmosphere was perfect for a relaxing getaway. We enjoyed our stay very much and would definitely love to visit again. Highly recommended!

2026-11-04 • via Nuitee
D
Dreeve • couple • lk
10
Cons:

My stay was very enjoyable, thanks to the excellent hospitality and friendly staff. Ashad, the Front Office Executive and Duty Manager, and Kumarashan from Front Office and Reservations were very helpful and professional. Danush and Asfan at the restaurant provided great service, while Rebecca from housekeeping did an excellent job maintaining the room.

2026-11-03 • via Nuitee
C
Chamodi • couple • lk
10
Pros:

I had a really nice experience. The atmosphere was pleasant, and I felt comfortable throughout my stay. Everything was enjoyable, and I appreciated the overall hospitality. It was a lovely place to spend some relaxing time.

2026-11-01 • via Nuitee
N
Nithyani • couple • lk
10
Pros:

The overall experience was enjoyable. I liked the peaceful surroundings and the comfortable environment. It was a nice opportunity to relax and enjoy a change of scenery. I would happily consider staying again.

2026-11-01 • via Nuitee
D
Dilantha • couple • lk
10
Pros:

I really enjoyed my stay at this hotel, especially because of the friendly and helpful staff. Ashad and Kumarashan were very professional and supportive with front office services and reservations. Danush and Asfan made the restaurant experience enjoyable, while Rebecca took excellent care of the housekeeping. Their warm hospitality and teamwork made me feel welcome throughout my stay.

2026-10-31 • via Nuitee
S
Stella • couple • co
10
A pleasant experience in a welcoming setting.
Pros:

The property had a welcoming feel, and I enjoyed the time spent there. The surroundings were pleasant, and the overall experience was good. It was a nice place to take a break from a busy routine.

2026-10-31 • via Nuitee
M
Merit • solo_traveller • au
10
A comfortable experience worth remembering.
Pros:

I had a good experience during my visit. The atmosphere was enjoyable, and the place offered a comfortable environment. Overall, it was a nice experience, and I appreciated the opportunity to relax.

2026-10-31 • via Nuitee
R
Raveen • couple • lk
10
Pros:

The hospitality at this hotel was truly appreciated. Ashad was welcoming and professional at the front office, while Kumarashan provided helpful assistance with reservations. Danush and Asfan at the restaurant offered attentive service, and Rebecca from housekeeping ensured the room was clean and well maintained. The team's dedication made my stay pleasant and memorable.

2026-10-31 • via Nuitee
L
Leon Michael • extended_group • be
10
Sum up your stay A relaxing stay with a pleasant atmosphere.
Pros:

I enjoyed the peaceful atmosphere and the overall experience. The place was comfortable, and I appreciated having a relaxing environment to unwind. It was a nice experience overall.

Cons:

A few small details could be improved, but overall, I was satisfied.

2026-10-31 • via Nuitee
C
Chamodi • couple • lk
10
Pros:

I had a wonderful stay, and the staff made the experience even more special. A special thanks to Ashad, the Front Office Executive and Duty Manager, and Kumarashan from Front Office and Reservations for their professional and friendly service. Danush and Asfan from the restaurant were very attentive, and Rebecca from housekeeping did a great job keeping everything clean and comfortable. Thank you to the entire team for the excellent hospitality.

2026-10-31 • via Nuitee
M
Mateo • couple • lk
10
Pros:

Was agood spot to taje a break and enjoy some quite time.feeling satisfied with our stay

2026-10-29 • via Nuitee
S
Songul • couple • lk
10
Pros:

Tge hotel offerd a pleasant atmosphere ,and I enjoyed the overall experience .was a nice place to enjoy a relaxing break.

2026-10-29 • via Nuitee
N
Nilusha • couple • lk
10
Pros:

I enjoyed my stay and found the overall experience pleasant .The room was comfortable ,the surrounding were nice,and staff were helful.It was a good place to relax and enjoy some peaceful time.

2026-10-29 • via Nuitee
S
Sinclair • couple • lk
10
Pros:

The breakfast was enjoyable.location was convenient.

2026-10-28 • via Nuitee