Sarum Apart-Hotel

Hotels
8.4 (468 reviews)
19-21 New St John's Rd , Saint Helier Jersey , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Garden
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cold in the kitchen
Limited heating in the bathroom

Categories

Cleanliness
8
Many reviews mentioned that rooms were clean, though there were issues with cleanliness in some shared items like kitchen towels.
Service
8.66
The staff were frequently praised for their friendliness and helpfulness, with specific mentions of quick assistance.
Location
9.01
Several reviews highlighted the great location, being close to shops, beaches, and other attractions.
Room Quality
8.46
General satisfaction with room comfort and amenities was noted, but some items like hanging space were lacking.
Amenities
8.18
While most amenities were adequate, there were suggestions for improvements such as heating in bathrooms.
Value for Money
8.35
Most reviews indicate a fair balance of cost versus quality of service and accommodations.
Food and Beverage
8
Limited comments on food and beverage, but a few mentions of bar quality and missing some kitchen supplies.
Overall Experience
8.56
Overall positive experiences shared, with notes on returning and satisfaction with lengthy stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:03

Property Description

Convenient Location and Amenities

Located in Saint Helier, Jersey, Sarum Apart-Hotel offers a bar and free WiFi access. Just minutes away from the seafront and Jersey Opera House, this property provides comfort and convenience for your stay.

Comfortable Rooms and Suites

Each room at Sarum Apart-Hotel features a mini kitchenette, TV, and work desk. The private bathrooms include a shower, bath, and hairdryer. Upgrade to a suite for a fully equipped kitchen and extra space.

Relaxing Garden and Entertainment

Enjoy the spacious garden and barbecue facilities at Sarum Apart-Hotel. Additional amenities include a shared TV lounge, games room, and luggage storage. Unwind with a selection of drinks at the on-site bar.

Experience the charm of Saint Helier at Sarum Apart-Hotel. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 468 reviews
Cleanliness: 8
Service: 8.66
Location: 9.01
Room Quality: 8.46
Amenities: 8.18
Value for Money: 8.35
Food and Beverage: 8
Overall Experience: 8.56
I
Isabelle • extended_group • fr
9
2026-07-24 • via Nuitee
I
Inch • solo_traveller • gb
10
Pros:

Very friendly and helpful staff

Cons:

No air conditioning but a fan was provided.

2026-07-23 • via Nuitee
M
Michael • family_with_children • gb
10
Great time
Pros:

Everyone was really friendly staff and guests self-catering facilities brilliant

Cons:

Nothing

2026-07-21 • via Nuitee
C
Curdin • couple • ch
7
2026-07-21 • via Nuitee
K
Kirchner-Heße • couple • de
8
Pros:

Es gab einen Pool, der gut genutzt werden konnte. Abends konnte man im Innenhof im Grünen gut sitzen.

Cons:

Die Küchenzeile befand sich in unmittelbarer Nähe zu den Betten. Es gab nur wenig Küchenutensilien.

2026-07-19 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

The room was nice with everything you could need for a short break

Cons:

The pool could do with a clean and the lift doesn't work

2026-07-19 • via Nuitee
D
Dave • solo_traveller • gb
10
Pros:

Everything!

Cons:

Bit noisy at night at the back, due to people talking at the back.

2026-07-19 • via Nuitee
M
Mark • solo_traveller • gb
6
Was fair enough but wouldn’t stay again
Pros:

Location

Cons:

Noise from building workers staying there

2026-07-14 • via Nuitee
T
Togib • couple • fr
9
Pros:

l'emplacement, la gentillesse du personnel, la mise à dispo d'un ventilateur à cause des chaleurs, le bon rapport qualité/prix

Cons:

un peu plus de vaisselle pour cuisiner. A 2, on gère, plus c'est difficile. les pièces sont petites.

2026-07-14 • via Nuitee
K
Keith • solo_traveller • au
8
Pros:

Good location, close to waterfront and walking distance to bus station. Staff were friendly and helpful.

Cons:

The outdoor smoking area near the bar was near our room and we had lots of cigarette smoke and noise drifting in through the window.

2026-07-11 • via Nuitee
J
Judith • couple • gb
8
Enjoyed our stay. Good choice for us
Pros:

Location excellent. Easy walking distance to town, beach and buses. Very clean hotel with friendly, helpful staff. Secluded, pretty pool area. Room as expected for appart.hotel. Good security

Cons:

For us the room and hotel were exactly as expected.

2026-07-02 • via Nuitee
E
eileen • couple • gb
6
Value for money
Pros:

The fridge and freezer,.
Easily accessible from the bus from the airport and in close proximity to the beautiful Sandy beach.
The staff were very friendly.

Cons:

The room was south facing, and in the oppressive heat was very hot.
Although the hotel is not responsible for the weather.
Better fitting black out curtains would have held some of the heat out.

2026-06-29 • via Nuitee
P
PATRICK • solo_traveller • fr
10
Pros:

Le personnel était aux petits soins.
Idéalement situé : tout près du centre ville et de la plage et possédant un petit parking privé et une piscine, nous avons adoré.

Cons:

RAS

2026-06-28 • via Nuitee
M
Markus • couple • ch
7
Guter Ausgangspunkt für Unternehmungen auf der Insel, Ausstattung spartanisch für einfache Ansprüche
Pros:

Die Lage war nahe beim Stadtzentrum und in wenigen Gehminuten zum Strand. Soweit guter Ausgangspunkt für Unternehmungen auf der Insel, wir waren mit unseren Fahrrädern angereist. Sie konnten über Nacht im Innern geparkt werden. Freundliches Personal, hilfsbereit.

Cons:

Wir hatten eine Dachwohnung und es war doch sehr heiss ohne Klimaanlage. vielleicht auch sehr aussergewöhnliche Temperaturen um diese Jahreszeit im Juni. Mobiliar ist in die Jahre gekommen und teilweise defekt, Küche nur spartanisch eingerichtet, keine 2 Teller waren gleich... Für Leute mit wenig Anspruch in Ordnung.

2026-06-27 • via Nuitee
F
Fiona • couple • gb
8
Good value nice hotel but sadly other guests had no consideration.
Pros:

In a quiet street but close to the town. Clean and comfortable, friendly staff, and fortunately a fan in the room was much needed!

Cons:

Unfortunately other guests were noisy and intimidating, outside talking loudly and smoking just below our room until the early hours, we couldn’t have the windows open at night as the smoke and noise was too much. Would’ve liked to use the pool but guests had loud music and became aggressive with each other, so we left.

2026-06-23 • via Nuitee
J
Jota Grande • solo_traveller • gb
9
Convenient stay in St Heliers
Pros:

Staff were super friendly and helpful, the room had everything we needed for a 4-day working holiday and matched the description, the pool was clean, it was close to town and the airport bus.

2026-06-21 • via Nuitee
M
Maris • family_with_children • gb
9
2026-06-16 • via Nuitee
D
Dominique • extended_group • fr
10
Je conseille cet établissement sans retenue et merci pour la qualité de l'accueil !
Pros:

L'amabilité et la disponibilité des gérants est à souligner. L'accueil fut chaleureux et nous avons pu profiter du confort de l'appartement. Les équipements sont suffisants, la cuisine propre et les lits confortables.

Cons:

Pas de parking réservé. Obligation de se garer dans la rue ou aux abords de l'hôtel mais sans aucun assurance d'obtenir une place sûre et sécurisée.

2026-06-10 • via Nuitee
M
Matheus • couple • gb
10
2026-06-08 • via Nuitee
K
kenneth • extended_group • gb
6
2026-06-06 • via Nuitee