Lord Nelson Hotel-Lime Street Station Liverpool by Compass Hospitality

Hotels
•
Compass Hospitality
6.8 (1606 reviews)
15-17 Hotham Street Liverpool , Liverpool , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Uncleanliness
Poor room quality

Categories

Cleanliness
4.51
Numerous reviews indicated uncleanliness and poor hygiene in the rooms.
Service
8.98
Staff were often described as friendly and helpful, providing decent service.
Location
9.52
The hotel is well-located in the city center, a positive point in multiple reviews.
Room Quality
5.47
Many comments about rooms being dated, noisy, or uncomfortable were noted.
Amenities
6
Limited amenities and services were frequently mentioned as lacking or outdated.
Value for Money
6.46
Many guests felt the price paid did not match the quality of the accommodation.
Food and Beverage
6.01
Lack of breakfast service noted; limited food and beverage options available.
Overall Experience
7.48
Overall experience varied; with some positives offset by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Central Location in Liverpool
Located in the heart of Liverpool, Lord Nelson Hotel offers a prime spot for exploring the city's top attractions. Just minutes away from Liverpool Metropolitan Cathedral and Liverpool ONE, guests can easily immerse themselves in the vibrant culture of the city.

Comfortable Accommodation with Entertainment
The hotel provides cozy guest rooms equipped with modern amenities including flat-screen TVs, ensuring a comfortable stay. Guests can also enjoy leisure activities like billiards and darts, perfect for unwinding after a day of sightseeing.

Convenient Amenities and Nearby Landmarks
With free WiFi, a shared lounge, and a 24-hour front desk, Lord Nelson Hotel ensures a hassle-free stay for all guests. Situated close to key landmarks like Lime Street Train Station and Royal Court Theatre, the hotel offers both convenience and accessibility.

Book your stay at Lord Nelson Hotel for a memorable Liverpool experience.

Important information:

Please note that the elevator is currently unavailable; guests must use the stairs.

Please note that for group bookings of 5 to 9 rooms or 28 nights, a nonrefundable prepayment of 10% is required.

Please note that for group bookings of 10 rooms or more, a nonrefundable prepayment of 20% is required.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 1606 reviews
Cleanliness: 4.51
Service: 8.98
Location: 9.52
Room Quality: 5.47
Amenities: 6
Value for Money: 6.46
Food and Beverage: 6.01
Overall Experience: 7.48
J
Jimena • solo_traveller • gb
10
Pros:

Beautiful room , quiet and perfect location. Friendly staff. And I would return again!

Cons:

All good .

2026-05-28 • via Nuitee
A
allan • couple • gb
3
Pros:

Staff very accommodating

Cons:

Room temperature was boiling windows were screwed shut only one towel for two people black hair found in the bed

2026-05-27 • via Nuitee
J
Jürg • solo_traveller • ch
5
Pros:

Das einzig Positive an dieser Abstiege (nicht Hotel) ist die Lage direkt hinter Liverpool Lime Street.

Cons:

Überrisseme Wucher-Preise für ein kleines 1-Bett-Zimmer, ohne Frühstück und Zimmerservice (Dynamische Preise, FR - SO: 44.-, 100.-, 244.- Pfund !!!!!!)
Keine Reinigung der Gänge nach Teppichwechsel mindestens 3 Tage, überall lagen Resten der Arbeiten. Lift konnte nicht vom Erdgedchoss genutzt werden, der Knopf fehlte ( mindestens 3 Tage).
Ich werde mich nach meiner Rückkehr noch direkt schriftlich beim Hotel beschweren und booking.com Rate ich dringend, dieses Etablissement zu streichen.

2026-05-27 • via Nuitee
E
ENLACES • extended_group • mx
1
PESIMA!
Cons:

habitaciones sucias, sin papel en el baño, sin agua caliente, el desayuno pesimo sin proteina

2026-05-27 • via Nuitee
J
Jean-Baptiste Fairy • solo_traveller • fr
7
Pros:

Very well located, near to the city center & Lime street station. Very convenient

Cons:

A little expensive given the overall situation.

2026-05-26 • via Nuitee
S
Shimana • solo_traveller • gb
7
Good hotel
Pros:

Staff friendly and very comfortable room and bed

Cons:

Noting

2026-05-26 • via Nuitee
I
Imre • family_with_children • hu
6
2026-05-26 • via Nuitee
A
Annette • couple • ie
8
Brilliant time. Thank you
Pros:

Location is wonderful.

Cons:

Need another bin in the room.

2026-05-26 • via Nuitee
M
Mohamed • solo_traveller • se
7
Pros:

Väldigt bra läge. Sköna sängar. Bara rummet var när gatan och ett fönster kunde inte stängas.

2026-05-26 • via Nuitee
B
Barry • solo_traveller • gb
7
Pros:

Location and quiet

Cons:

Needs a refurb

2026-05-25 • via Nuitee
K
Karen • solo_traveller • ie
1
Pros:

Nothing , apart from lad on desk who was helpful

Cons:

Building site...was not clean ..work going on ..stains on curtains..dusty room. No light in bathroom in a friends other room ..bulbs not working ..ceiling in reception leaking . Bucket in middle of floor ..catching water drips ..friend in our room woke up to water dripping from a crack in ceiling our her bed ..we found other accommodation. They did refund us ..lad on reception was very helpful.

2026-05-24 • via Nuitee
N
Najma • solo_traveller • pl
9
Lovely Liverpool and a wonderful stay at the Lord Nelson
Pros:

The owner is an angel sent down from heaven: there was nothing he wouldn't do to make my stay as comfy as possible

Cons:

It was under some kind of refurbishment so it was a bit dirty outside but not in my room

2026-05-24 • via Nuitee
G
Gerard • family_with_children • gb
9
perfect for a few days in Liverpool. So close to train station
Pros:

Everything was very good

Cons:

No problems

2026-05-22 • via Nuitee
J
Juan Manuel • solo_traveller • co
5
Hotel viejo
Pros:

Está muy bien ubicado, el precio es barato

Cons:

Es un hotel viejo, el cuarto es pequeño y el baño no tiene ni puerta, no había una sola caneca en el cuarto y no hicieron el aseo

2026-05-22 • via Nuitee
G
Griffiths • solo_traveller • gb
10
2026-05-22 • via Nuitee
A
alexander • couple • at
5
Geeignet für sehr anspruchslose Gäste.
Pros:

Die Lage in der Nähe des Bahnhofes war sehr gut - aus diesem Grund wurde das Hotel auch ausgewählt. Das Zimmer war durchaus günstig - Preis-Leistungs-Verhältnis ist in Ordnung.

Cons:

Der Schalter am Aufzug war defekt - der Mitarbeiter meinte, man könne dennoch reinfassen, ohne einen Stromschlag zu bekommen. Der Aufzug ging bis in die dritte Ebene - unser Zimmer in der vierten Ebene mussten wir mit den Koffern über eine sehr enge Treppe erreichen. Das Zimmer hatte kein Fenster - lediglich ein Dachfenster, das wir für Frischluft öffnen konnten. Dazu war es aber erforderlich auf ein kleines Schränkchen zu steigen, das einen recht wackeligen Eindruck gemacht hat. Die Sauberkeit im Zimmer ließ zu wünschen übrig. Das "Doppelbett" bestand aus einer breiten Matratze, das auf einen viel zu kleinen "Unterbau" gelegt worden war. Dadurch war die tatsächlich nutzbare Liegefläche wesentlich kleiner. Die Wandseite des Bettes war sehr schlecht isoliert, dadurch war die Mauer sehr kalt. Das Frühstück war mehr als einfach. Ein Blick in den Bereich, wo das Frühstück hergerichtet wurde, war nicht zu empfehlen. Die Schränke im Frühstücksraum waren schmutzig und klebrig. Als wir beim Check-Out auf die Mängel hinwiesen, antwortete der Mitarbeiter, es habe noch nie Reklamationen gegeben und wir hätten das Top-Zimmer erhalten. Wir sollten uns halt beschweren. Für sehr anspruchslose Personen, die die Lage in der Nähe des Bahnhofes schätzen, ist das Hotel zu empfehlen. Personen, die Wert auf Sauberkeit und ein halbwegs reichhaltiges Frühstück legen, würde ich eher raten, ein bisschen mehr zu investieren.

2026-05-22 • via Nuitee
S
Steven • solo_traveller • gb
6
2026-05-20 • via Nuitee
C
Cecilia • solo_traveller • it
2
Pessimo!
Pros:

Staff gentilissimo. Ci ha fornito un adattatore e ci ha rimborsato parte dell'importo a causa delle pessime condizioni igieniche e non della camera. La posizione è veramente eccezionale: a 2 minuti a piedi dalla stazione ferroviaria e a 5 minuti a piedi dal capolinea degli autobus. Davvero un peccato per le condizioni generali in cui si presenta.

Cons:

Hotel fatiscente: camere da film horror, con servizi igienici imbarazzanti! Piatti con capelli, tazze e bicchieri sporchi e macchiati. Davvero terribile!!!

2026-05-18 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-05-18 • via Nuitee
L
Lisa • solo_traveller • gb
10
Pros:

Easy to get to lovley room staff very helpful and friendly would definable stay again in the near future

Cons:

Nothing it was all great

2026-05-16 • via Nuitee