Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Solarium
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Spotless cleanliness
Fantastic amenities
Great room quality

Categories

Cleanliness
9.04
The cleaning was spotless and the room was very clean.
Service
9.51
Nico provided incredible service and warm hospitality.
Location
9.05
The hotel’s location in a beautiful neighborhood contributed to a wonderful stay.
Room Quality
9
The room was in perfect condition, providing great comfort.
Amenities
9.03
Amenities such as a minibar, hair dryer, and iron were complete and met expectations.
Value for Money
8.99
The experience was well worth the price paid.
Food and Beverage
9.04
General satisfaction with provided amenities; no specific food mention.
Overall Experience
9.11
Overall a magical place to stay with excellent service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:20

Property Description

Luxurious Accommodations
Experience modern comfort and convenience in our stylishly appointed units featuring a kitchen, terrace, and free WiFi.

Rooftop Pool
Relax and unwind at our rooftop pool while enjoying panoramic views of Tulum.

Convenient Location
With key attractions just a short drive away, our aparthotel offers easy access to must-see destinations like the Tulum Archeological Site and Tulum Bus Station.

For an unforgettable stay in Tulum, book your accommodation at Urbano by Sundara today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 36 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.05
Room Quality: 9
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.11
S
Sanne • couple • nl
9
Fijn appartement in een rustige wijk van Tulum
Pros:

Het is een ruim appartement met een heerlijk groot bed en voorzien van alles wat je nodig hebt. Het personeel was super vriendelijk en stonden voor je klaar wanneer nodig.

2026-04-23 • via Nuitee
A
Adrien • couple • es
10
Amazing apartment !!
Pros:

Everything. The room is spacious, very bright and well equipped. The experience is amazing from to communication, checkin to checkout. A 100% recommendation

Cons:

Nothing

2026-04-03 • via Nuitee
S
Stephanie • solo_traveller • us
9
Great trip, it’s nearby to local undeveloped areas which was so humbling to see.
Pros:

The location was nice and quiet. A great cafe was right downstairs. The staff was great! Nico IS Tulum. He is warm, very helpful and hospitable.

Cons:

The rooftop pool was pretty small but the balcony one was great! I sat up there and studied in the mornings which was nice.

2026-04-02 • via Nuitee
J
Jan • couple • cz
10
Be happy to stay again
Pros:

Everything was great

2026-03-29 • via Nuitee
F
Fabrice • family_with_children • fr
9
Pros:

La modernité du logement et la qualité de ses équipements, immeuble dans un nouveau quartier

Cons:

Rien

2026-03-10 • via Nuitee
A
alejandra • solo_traveller • us
10
Muy bonito y limpio!
Pros:

Las instalaciones estan muy bonitas, el espacio es cómodo y agradable. Nos hubiera gustado quedarnos mas tiempo. Todo super limpio.

Cons:

La tetera, después de hervir el agua, esta sabe a metal. Tuvimos que desechar el agua. El café de cortesía, es mejor un café soluble o de cápsulas, ya que la cafetera con café de empaque suele ser un café que termina por no ser bebible.

2026-02-28 • via Nuitee
A
Aude • family_with_children • fr
10
Nico a été au top pour toutes nos questions
Pros:

L appartement est superbe avec une décoration sobre et chic

Cons:

Rien

2026-02-26 • via Nuitee
K
Krochik • couple • us
10
The apartment, location, everything about it was perfect. Book here, don't hesitate.
Pros:

This property was incredible. Everything about it was perfect. Do not hesitate. Book here. It's worth the extra $100 compared to relative apartments.

Cons:

Can't think of anyhting.

2026-02-10 • via Nuitee
R
Rita • couple • it
10
Magnifique , à refaire
Pros:

Tout était parfait, dès l’accueil.

2026-01-21 • via Nuitee
M
Maria Caroline • couple • es
10
2026-01-16 • via Nuitee
L
Luana • solo_traveller • ch
10
2026-01-15 • via Nuitee
K
Karam • extended_group • qa
10
Amazing place. Would definitely stay there again.
Pros:

Great spacious rooms. Building is in a great location and well serviced. Fantastic hospitality from both Nico and Sophia!

Cons:

Nothing to dislike. Pools just look more impressive in pics.

2026-01-12 • via Nuitee
V
Viacheslav • couple • nl
10
Pros:

Everything is amazing

Cons:

All good!

2026-01-08 • via Nuitee
R
RAUL • couple • es
10
2025-12-25 • via Nuitee
M
Maëlys • couple • fr
10
Incroyable
Pros:

Quartier safe et calme avec une entrée dans l’immeuble à code.
Les deux personnes de la réception etaient adorables, ils nous ont donné plusieurs adresses sympa.
L’appartement était très bien équipé pour cuisiner.

Cons:

Vraiment pour être honnête tout était parfait.

2025-12-12 • via Nuitee
M
Mette • couple • dk
9
2025-11-26 • via Nuitee
M
Michelle • couple • de
8
2025-11-19 • via Nuitee
D
Damlasu • couple • tr
10
Excellent
Pros:

The hotel’s location, the neighborhood it’s in, the cleanliness of our room and room’s pool, and the amenities provided in the room (iron, hair dryer, minibar) were all complete. Everything was perfect. We would like to especially thank Nico for his kindness and warm hospitality.

2025-11-01 • via Nuitee
S
SaVanna • couple • us
10
The perfect place to stay.
Pros:

Nico was incredible. He made the experience more than amazing.

2025-10-01 • via Nuitee
R
Ruben • couple • fr
9
Pros:

Merci à l’équipe d’Urbano qui ont étaient au top avec nous
Très disponible pour nous conseiller et répondre à nos besoins

2025-08-17 • via Nuitee